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Phoenicia Hotel
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Reviews (825)
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435 - 440 of 825 reviews
Reviewed 15 June 2014

Needed a change for a special occasion ,i reserved and spent a very pleasant weekend in this lovely hotel on the water front of Beirut and a walking distance of Zeytouna-bay where all these beautiful yachts and a nice boardwalk all along a dozen of restaurants .
we had a Sunday brunch in the hotel restaurant cafe Mondo ( very nice)

  • Stayed: February 2014, travelled as a couple
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Thank pierre k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara S, Manager at Phoenicia Hotel, responded to this reviewResponded 17 June 2014

Dear Pierre K,

We thank you for choosing to stay at Phoenicia Hotel Beirut and for sharing your experience.
We are glad to read that your weekend at our hotel was pleasant and you enjoyed our proximity to the waterfront and Zaitunay Bay area. We are also pleased that your Sunday lunch at our restaurant, Caffe Mondo, was up to your expectations.
Once again, thank you for staying at Phoenicia Hotel and we hope to welcome you back on your next visit to Beirut.

Best Regards,
Tamara Salha
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

From where shall I start!
This is my first stay in this hotel, it is really LUXURY ..
Friendly Staff: Bill-Boys, Front Desk ( Specially Roy ), HouseKeeping,doing their job in Excellent way,
GREAT PLACE O STAY.. HIGHLY RECOMMENDED

Room Tip: Rooms are Very Clean, Size is Fine
  • Stayed: June 2014, travelled solo
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Thank ahlam g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara S, Manager at Phoenicia Hotel, responded to this reviewResponded 17 June 2014

Dear Ahlam G,

Thank you for choosing Phoenicia Hotel Beirut and for sharing your very straightforward feedback.
We are delighted to read that you enjoyed your first stay at our hotel and found that our facilities and services met your expectations. Stay assured that your positive comments will be communicated to our colleagues, particularly Roy.
We thank you again for choosing to stay at Phoenicia Hotel Beirut and for recommending us. We look forward to welcoming you back soon.

Best Regards,
Tamara Salha
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

The first time I slept in this hotel was in 2006, during the 35 days of war between Israel and Hezbollah. I came back a lot of times in the next years and discovered that time seems to stand still at the Intercontinental Phoenicia Beirut: everything, marbles, swimming pool, beautiful spacious rooms, excellent service and discreet gaze on the sea, the scent of the Orient, everything is in the right place, year after year. I suggest the Phoenicia for those who want a stay in an exclusive hotel in the heart of Beirut, a few steps from the sea. And do not forget the amazing buffet at Mosaic and fine dining at Eau de Vie at the roof top. It's a must.

  • Stayed: June 2014, travelled on business
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1  Thank twang54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara S, Manager at Phoenicia Hotel, responded to this reviewResponded 11 June 2014

Dear Guest,

First of all, we thank you for continuously choosing to stay at Phoenicia Hotel over the past eight years during your visits to Beirut. We also thank you for sharing your feedback and being our hotel ambassador and promoting us to everyone you know.
Your review made us proud; we are always pleased to read that our guests enjoyed their time at our hotel. We are delighted to read that our service and facilities constantly meet your expectations and that you find the buffet at our restaurant, Mosaic, amazing and enjoyed Eau De Vie’s fine dining.
Thank you again for your loyalty towards Phoenicia Hotel Beirut and for your recommendation. We hope to welcome you back soon.

Best Regards,
Tamara Salha
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014 via mobile

First time visit to Beirut was made so wonderful by this excellent hotel . The security is excellent you feel completely welcome and safe thanks to the wonderful staff. The Amethyst bar is world class and has a funky atmosphere . All round a completely surprisingly excellent stay . Thankyou to all at the Phoenicia.

Stayed: June 2014, travelled as a couple
1  Thank jshAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara S, Manager at Phoenicia Hotel, responded to this reviewResponded 9 June 2014

Dear Guest,

We thank you so much for choosing to stay at Phoenicia Hotel during your first visit to Beirut! We also thank you for sharing your experience on TripAdvisor.
We are very delighted to read that you enjoyed your time at our hotel and felt safe and welcome by our security and staff. Moreover, we are pleased to read that Amethyste Lounge met your expectations and you found it to be of world class standards.
Thank you again for choosing Phoenicia Hotel Beirut and for promoting us, we hope to welcome you back soon.

Best Regards,
Tamara Salha
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

This hotel plays down its Intercontinental connection but nevertheless operates as one. Some of the suave French pre-Lebanese war character has faded in keeping with the current trend but it still has style. Good restaurants. My favourite is the Italian at street level. I was lucky enough to have a sea view room overlooking the swimming pool and across the street, the marina. Despite this the room was quiet and the curtains effectively blocked the daylight if required.
The bathroom floor tiles incorporated Phoenician mosaic designs that reflected the general high standard of traditional decor in the hotel. There are not many that have the lobby floor ceiling covered with gold leaf!
The room was very comfortable, WiFi (free) reasonably fast, though the electrics could do with some updating (insufficient power sockets for computers and room light switches problematical etc). Adequate wardrobe space and proper hooked coat hangers. Service was excellent and friendly. I noticed that the Lebanese, from Immigration officers to hotel staff are making a genuine effort to be welcoming to foreigners.

Room Tip: Sea view is the best.
  • Stayed: May 2014, travelled on business
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Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamara S, Manager at Phoenicia Hotel, responded to this reviewResponded 3 June 2014

Dear Robert1129826,

We thank you for choosing Phoenicia Hotel Beirut for your stay and for taking the time to share your feedback on TripAdvisor.
We are pleased to read that you enjoyed your time here and that our restaurants met your expectations, especially our Italian one, Caffe Mondo. We are also delighted to read that you found our sea view room comfortable, and took notice of our décor, the bathroom floor tiles and lobby ceiling.
We appreciate your comment about the electrics in the room. Your concerns will be taken into consideration as we strive to provide the best service possible.
Once again, we would like to thank you for sharing your experience and promoting Phoenicia Hotel Beirut. We hope to welcome you back on your next visit to Beirut.

Best Regards,
Tamara Salha
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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