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“Don't stay here if wifi matters to you. Otherwise, good location.”
Review of Le Commodore Hotel

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Le Commodore Hotel
Ranked #40 of 117 Hotels in Beirut
Erbil, Iraq
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Don't stay here if wifi matters to you. Otherwise, good location.”
Reviewed 4 June 2014

I stayed here for three nights and though the location is great, the rooms are clean and comfortable and the lobby is quite impressive - the wifi connection was non functional. We spent five hours the first night waiting as they repeated told us that they would have the problem fixed in "five minutes", while we waited for 45 minutes to 1 1/2 hours for them to bring up yet another router to bolster a signal that didn't work in the first place. They effectively killed our evening with false promises. The rest of our days there we were lucky to get a few moments of functioning internet each day - and it generally took multiple attempts to login using one of the codes spit out by an antiquated system delivering hourly codes that may or may not work. It doesn't seem to be a hotel geared toward problem solving, and certainly not speedy problem solving. We were overbilled by booking.com and there was no effort to resolve the issue. Not their fault to be fair. No free breakfast. They do, however, have a pool (not well used it seemed) with lovely fluffy towels.

So there's that.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlisaO74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eddy C, Director of Sales & Marketing at Le Commodore Hotel, responded to this review, 13 June 2014
Dear AlisaO74,

We would like to thank you for your constructive comments and we apologize for any inconvenience caused due to the internet malfunctioning.

We would like to inform you that the problem with internet was globally in town and we deeply regret to keeping you waiting for that long.

Rest assured that guest satisfaction is our main concern and that those incidents are in no way representative of the quality of service that we, at Le Commodore Hotel, pledge towards our clients.

We hope that this will not keep you from coming back again to Le Commodore Hotel.

Best regards,
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Washington DC
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 3 June 2014

- Lost water for hours
- Requested a kettle and was told that they don't have one. They actually bring something to install in your room and it can be very dangerous specially if you have a child.
- We requested that our room gets cleaned several times everyday - not that the hotel is busy!
- Staff are not friendly
- The pillows are so huge, you'd need to get your neck treated after you leave

I would stay at the Coarl Suites if I'm in that area again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank haniakil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eddy C, Director of Sales & Marketing at Le Commodore Hotel, responded to this review, 12 June 2014
Dear Haniakil,

Thank you for your constructive feedback regarding your recent stay with us and we apologize for any inconvenience caused.

I would like to assure you that your comments have been passed on to the relevant heads of departments for further follow up action.

Once again, thank you for your feedback and I hope we have the honor of serving you again should your travels bring you back to Lebanon.

Sincerely,
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Travellers are raving about these Beirut hotels

Madrid, Spain
Level 5 Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 16 May 2014

We liked the location of the hotel, our room was large, clean, and had a balcony. On the downside: they overcharge for taxis booked through the concierge, you have to ask for internet passwords for each device (for free), but depending on who is on the front desk, they may not want to give you an additional password for a second device!

The location was also very nice, at the heart of Hamra, with many restaurants and shops nearby.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ffonz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eddy C, Director of Sales & Marketing at Le Commodore Hotel, responded to this review, 17 May 2014
Dear Valued Guest,

We thank you for staying at Le Commodore Hotel Beirut, and we do appreciate you taking the time to share your feedback on TripAdvisor following your recent visit.

On one hand, we are delighted to know that you have enjoyed our good location, our spacious rooms and the cleanliness of the hotel; on the other hand, rest assured that we will look into your suggestions for the future. We are always devoted to deliver the best quality of service to our guests.

We look forward to accommodating you in the very near future.


Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jarvenpaa, Finland
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 May 2014

The hotels restaurant Benihana was excellent. The service in all overall was very good and polite in reception. Pool was good. The only minus was that the hotel is a five star place, but the room in my standard was 3.5, which was average/good, but not excellent, although the price for a night was reasonable compared to other five star hotels. I liked it a lot and recommend this.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sami M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eddy C, Director of Sales & Marketing at Le Commodore Hotel, responded to this review, 16 May 2014
Dear Sami,

I would like to thank you for taking the time to leave your good comments on our Tripadvisor page. It is wonderful to hear that Le Commodore Hotel Beirut is your favorite hotel in Lebanon.

We are delighted to know that you enjoyed our famous Japanese restaurant Benihana, our service and staff politeness.

Finally, I personally thank you for your continued loyalty to us and for recommending Le Commodore Hotel Beirut to all travelers.


Kind regards,
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Beirut, Lebanon
2 reviews
Reviewed 30 April 2014

I have arranged my wedding dinner at one of this hotel's restaurants and stayed my first night in this hotel. For sure this hotel will hold a lot of memories for me for the long run. I highly recommend this hotel for the following reasons:
- very helpful and friendly staff
- one of most popular and reputable hotels in Beirut
- the rooms are so clean and comfortable.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reem H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eddy C, Director of Sales & Marketing at Le Commodore Hotel, responded to this review, 12 May 2014
Dear Reem,

We thank you so much for choosing Le Commodore Hotel Beirut for your wedding, and for taking the time to share your experience on Trip Advisor. It is with great pleasure to read how you described it as “one of the most popular & reputable hotels in Beirut”.

We are very delighted to hear that you spent a great time in our hotel’s room and that you found our staff welcoming and helpful and that the services and facilities were up to your expectations. We always strive to make every guest feel at home.

We thank you again for your recommendation and congratulations!!!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 April 2014

The hotel was clean and in a good area. I however would not consider it 5 star. Simple things like the concierge being able to call and make reservations or confirm restaurant locations were not done. They said they can not call out from the front desk. These are basic services that should be provided by a 5 star hotel. In addition, the staff was not very knowledgeable about tourist attractions and activities. I will say all of the staff was very pleasant. The value for the location and polite staff were the highlights.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eddy C, Director of Sales & Marketing at Le Commodore Hotel, responded to this review, 17 April 2014
Dear Beel L,

I would like to thank you for taking the time to leave your comments on our Tripadvisor page. It is wonderful to hear that you enjoyed the location of our hotel and the politeness of our staff.

Please note that reference to the service provided by our concierge, the hotel addressed that issue with the concerned team and corrective measures have been taken immediately.

We look forward to welcoming you again to Le Commodore Hotel Beirut.

Best regards,
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Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 April 2014

I stayed at this hotel for 5 nights in March 2014. The room was very clean and comfortable. The location was excellent and is only a few minutes walk to the main Hamra strip. Internet access code expires after 24 hours and need to call to get new username/password. There are no appliances and therefore had to call daily to get hot water, iron and board. Water bottles are way over priced and so recommend crossing the road to buy same bottle for 5000L less. I was also accused for using the mini bar but did not. This was finally credited back to my account. Overall hotel is reasonably priced and would stay again next time I am there.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fadi2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eddy C, Director of Sales & Marketing at Le Commodore Hotel, responded to this review, 11 April 2014
Dear Fadi2013,

Thanks so much for the nice review and for sharing your constructive comments and experience here on Trip Advisor.

We are very happy to hear that you enjoyed your stay with us, particularly the location and the cleanliness of your room!

On the other hand, your comments about the internet code, hot water appliance and mini bar prices are seriously handled and corrective measures will be taken.

Thank you for choosing Le Commodore Hotel Beirut and we look forward to hosting you again during your next visit.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Commodore Hotel

Property: Le Commodore Hotel
Address: Commodore Street | PO Box 11-3456, Riad El Solh, Beirut 1107 2140, Lebanon
Region: Lebanon > Beirut
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Beirut
#40 Luxury Hotel in Beirut
Price Range (Based on Average Rates): £
Hotel Class:5 star — Le Commodore Hotel 5*
Number of rooms: 204
Official Description (provided by the hotel):
Le Commodore Hotel is a five star city center business hotel located in the heart of the capital Beirut in the famous district of Hamra where business, shopping and night life meet. ... more   less 
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Also Known As:
Le Meridien Beirut
Le Meridien Hotel Beirut
Beirut Le Meridien

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