I cannot believe that I have just paid $400 Australian a night only told by a rude young man at recetion that it is standard for each room to be supplied with a SINGLE sachet respectively of coffee and tea. When I complained I was told that it was standard and I could get extra coffee via room service. No thank you. Further more the bath robe and slippers specified in the inclusions were conspicuously absent but given the very rude reception of my request for more than one coffee sachet for 2 people, I did not want to ridk firther rudeness. It is a pity because I really enjoyed the Movenpick at Petra, Jordan but my Beirut experience was totally unsatisfactory given the price which was quite frankly exhorbitant for the lack of courtesy and amenities. The setting is very beautiful BUT I cannot believe that for $400 Aus you get a single sachet of Nescafe for two people and an extremely rude and dismissive reception from the staff person (male) who answered my call. All I wanted was at least 2 coffee sachets and a courteous reception. To be told that a single sachet was standard was simply unacceptable and will ensure that I will not choose Movenpick again.
- Official Description (provided by the hotel):
- Welcome to Lebanon. Located directly on the Mediterranean Sea, Mövenpick Hotel Beirut is a contemporary city resort where guests are consistently pampered by the dazzling facilities and exquisite service of team members. Enriching, engaging and eclectic experiences are treasured, every time, with a distinctive personal touch. ... more less
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- Also Known As:
- Moevenpick Hotel And Resort Beirut
- Moevenpick Hotel Beirut