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“Nice environment, superb service, attentive staff”

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Gefinor Rotana Hotel
Ranked #11 of 116 Hotels in Beirut
Certificate of Excellence
Reviewed 29 August 2014

The hotel is great, the environment is pleasant, the staff are super nice, ready to accommodate various needs and demands. Highly recommended, don't miss the pool on the roof and the breakfasts! Thank you!

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Service
Thank Emad Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this reviewResponded 3 September 2014

Dear Guest,

Thank you for sharing your stay experience here on TripAdvisor.

I am glad to learn that you found our hotel great and the staff super nice.

Thank you for recommending us.

We look forward to welcoming you back in the near future.

Best Regards,

Franck Royer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (545)
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307 - 313 of 546 reviews

Reviewed 27 August 2014

Rotana Gefinor is a nice jungle in the middle of Beirut; clean elegant and good location near Alhamra shopping area, with a very cooperative staff and supporting teams, food is very delicious, and suitable for families and business

Room Tip: from 14-17th floor,for elegant view
  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank Zaki Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this reviewResponded 28 August 2014

Dear Guest,


Thank you so much for your feedback regarding your stay at Gefinor Rotana Beirut.

Your words are very rewarding for us and I have shared the same with my respective team members.

We are very pleased to know that you had an outstanding experience with us and that our employees performance and services provided were up to your expectations.

We look forward to welcoming you back at your home in Beirut.

Best Regards,

Franck Royer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2014

The service was great, the staff ware very friendly, the rooms were very clean. I had a conference at the hotel, the team was very helpull everything was ready on time, the meeting room was very cofortable and spacious and daylighted... i will recomend this hotel to my friends

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Eliana Maria w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this reviewResponded 28 August 2014

Dear Guest,

Thank you for taking the time to write your valued review regarding your experience at Gefinor Rotana Beirut.

Please rest assured that we will continue to provide you and all our esteemed guests with the highest standards of services.

We are delighted to hear that you recommend our hotel and that you consider it a "Great Hotel".

We hope to welcome you you back at our property in the near future.

Best Regards,

Franck Royer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2014

Great and friendly staff
clear
great location
poor in parking
great facilities
good prices
wonderful GYM and Pool
very clean
comfort
I recommend everyone to stay in this hotel
very high security
excellent, please keep it up

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Bassel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this reviewResponded 26 August 2014

Dear Reviewer,

I am very pleased to know that you were very satisfied with your last stay experience at Gefinor Rotana Beirut.

We are constantly striving to achieve the highest standards of service so it is always very rewarding for my team and I to know that we have met your expectations.

Thank you once again for taking the time to write and we look forward to welcoming you back in Gefinor Rotana Beirut in the near future.

With kind Regards,

Franck Royer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2014

The service was very good . The room was very good and as expected . The location and amenities were excellent . I liked the hotel in general and the staff starting from the resevation manager and supervisor to all staff in the dinning section , cleaning section, concierge, luggage handling etc.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Saleh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this reviewResponded 26 August 2014

Dear Guest,

Thank you for taking the time to post your review here on TripAdvisor.

I am glad to learn that all aspects of your stay were up to your expectations.

Looking forward to welcoming you again in the near future.

Best Regards,

Franck Royer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

Rotana Genifor is perfectly located for tourists, very close to Hamra street and right next to the American University campus'. The hotel was great in terms of cleanness and comfort. I thought they were not very helpful at check in, even though very friendly, the reception staff seemed a bit uninformed and unprepared to receive tourists and give them directions and information about main attractions. That can probably be because there were almost no tourists in town due to the political situation. The hotel also charged our whole stay on my credit card when I specifically asked to pay in cash, they made up for it by giving a us a very late checkout in the end which was thoughtful. Overall, I would recommend it!

  • Stayed: August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank AndressaAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this reviewResponded 22 August 2014

Dear Guest,

I would like to thank you for your input with regards to your stay at Gefinor Rotana Beirut.

It is always pleasing to have guests send us their comments following their visit in order that we can fully examine our performance levels. I am happy to learn that our location and room cleanliness were up to your expectations.

I have acknowledged your comments with regards to the Front Desk service and we will do our best in order to enhance the mentioned.

We certainly look forward to welcoming you back to the hotel, hopefully in the near future.

Regards,

Franck Royer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

Best Location in Beirut . Excellent Quality of service .All the employees were helpful , friendly and the most important thing , they were always smiley .really i have been impressed by the professionalism of the employees. you feel like in your home . the pool and the fitness were perfect and spacious . the food taste was memorable and i liked the way they served it . Room cleanliness was great . i would recommend Gefinor Rotana for all my family, friends and anyone would like to visit beirut . Its a memorable stay and i will never forget it .

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Service
Thank Youssef A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GefinorRotana, General Manager at Gefinor Rotana Hotel, responded to this reviewResponded 20 August 2014

Dear Guest,

I am very pleased to learn of your positive impressions following your stay with us at Gefinor Rotana Beirut.

Thank you for finding our hotel a perfect choice which exceeded all expectations and I am delighted to learn that you found our staff very professional, helpful, friendly and always smiley. And that you found our rooms cleanliness great.

Also I was very pleased to read your nice comments about the food taste and presentation and our rooftop swimming pool.

I hope your travels will bring you back to Beirut in the near future, and I look forward to welcoming you back to Gefinor Rotana.

Thank you for recommending us and for considering Gefinor Rotana like your home.



Best Regards,

Franck Royer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gefinor Rotana Hotel

Address: Clemenceau Street | Hamra, Beirut 5202, Lebanon
Region: Lebanon > Beirut
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Beirut
#7 Family Hotel in Beirut
#10 Business Hotel in Beirut
#11 Luxury Hotel in Beirut
#11 Romantic Hotel in Beirut
Price Range: £78 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gefinor Rotana Hotel 5*
Number of rooms: 159
Official Description (provided by the hotel):
Traveling to Beirut has always been a pleasure since Gefinor Rotana has set the trend with its location “truly in the heart of the city”; close to every place you have in mind to visit during your stay. If you are visiting for business, the five star property is in close proximity to the main business and banking districts in Downtown and Clemenceau street, taking you in no time to your scheduled meetings or even to the major exhibition ground BIEL. If you are on medical tourism then you are in walking distance to the city’s major hospitals and clinics such as AUBMC, CMC, Najjar and Trad. Gefinor Rotana has as well been home to parents of students at ESA and AUB where you could always see in the lobby an interesting combination between family gatherings and businessmen especially during Happy Hours. If you are just here on leisure, then there are never ending activities and entertainment in the area that won’t leave you time to think about the next plan; Gefinor Rotana is a short 5 minute walk from the Hamra vibrant and shopping streets where you can find a wide choice of restaurants, pubs, bars, shops and endless meeting points. The charming Beirut Souks, waterfront corniche and Zaitounay bay with its marina and restaurants can all be accesses within a 5 to 15 minutes stroll were Beirut Rafic Hariri International Airport is just 15 minutes away by car. Staying at Gefinor Rotana will guarantee you an experience like no other not only because of the hotel’s unique location but also by the unparalleled service and complimentary facilities in the property. With its 11 meeting spaces and Grand Ballroom, Gefinor Rotana welcomes guests for meetings, incentive groups, conferences and events while constantly innovating with its menu offering, set-ups and providing the latest in audio-visual equipment and support. While staying at the hotel you are sure to indulge in regular buffet theme nights at the restaurant, plan an outside catering event, relax at our temperature controlled rooftop pool or stay healthy at our wellness center. With what the entire hotel can offer, there is no other place that will fit any of your plans better than the Gefinor Rotana. ... more   less 
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Also Known As:
Gefinor Rotana Beirut

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