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“Best hotel in Beirut!”

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Lancaster Plaza Beirut
Ranked #38 of 117 Hotels in Beirut
Houston, TX
Level Contributor
155 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
“Best hotel in Beirut!”
5 of 5 bubbles Reviewed 8 July 2014 via mobile

I booked a one night stay for my family in this lovely hotel and the experience was amazing! It couldn't be better
The manager was exceptional! He made sure our stay was perfect!
I have stayed in over 10 different places in Beirut in the last couple of years but this was by far the best!

Stayed June 2014
Helpful?
Thank Isam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bilal A, Deputy General Manager at Lancaster Plaza Beirut, responded to this review, 12 July 2014
Dear Isam R,

Thank you for the amazing review shared on Trip Advisor. We greatly appreciate you ranking us as the best hotel in town and definitely this would be of special value when posted from an experienced hotel guest.

We value your patronage and look forward to hosting you again at Lancaster Plaza Beirut.

Best Regards,

Bilal Arnaout
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

159 reviews from our community

Traveller rating
    117
    31
    6
    4
    1
See reviews for
27
33
7
54
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Italian first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 July 2014

Wonderful hotel with a wonderful view,staff are very helpful,smiley all time especially reception staff,room service are great at any time,even parking staff are helpful,it was a wonderful stay,really thank you all wish to come back .

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mostafa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bilal A, Deputy General Manager at Lancaster Plaza Beirut, responded to this review, 10 July 2014
Dear Mostafa A,

Its our utmost pleasure to know that we succeeded to make your stay wonderful. We thank you for the lovely positive review and will definitely be looking forward to hosting you again at Lancaster Plaza Beirut.

Best regards,

Bilal Arnaout
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moroco
1 review
5 of 5 bubbles Reviewed 2 July 2014 via mobile

The best experience i have ever, im traveling since 6 years ago and its my best visit to lebanon it was great experience to me in this fantastic hotel ,the stuff was great esp hana she's always smiley and positive girl and ready to help she recommended us to visit jeita and some places near by and the trip wass great really i will recommend this hotel.

Stayed July 2014, travelled as a couple
Helpful?
Thank Maher2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bilal A, Deputy General Manager at Lancaster Plaza Beirut, responded to this review, 9 July 2014
Dear Maher2000,

We greatly appreciate your positive review shared on trip advisor. We are so much delighted to know that your stay with us was pleasant and comfortable.

Your kind words about hotel staff and services drew a wide smile on our faces.This will definitely be shared among the entire team and particularly Hana at the reception.

We look forward to welcoming you again at Lancaster Plaza Beirut

Best Regards,

Bilal Arnaout
Deputy General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Islamabad, Pakistan
1 review
5 of 5 bubbles Reviewed 2 July 2014

Excellent location,breath taking sea view,and a very courteous and helpful staff . Reception and breakfast lounge staff are marvelous. Mahmud in Breakfast Lounge deserves a special word of praise.His attitude,manners and service quality are par excellence. House keeping and cleanliness is also great. And last but not the least, I shall never forget the gesture of replacing my accidentally damaged trousers in laundry ,by a new one of the same brand.

Shabbir Ahmed

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shabbir A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bilal A, Deputy General Manager at Lancaster Plaza Beirut, responded to this review, 7 July 2014
Dear Shabbir A,

Thank you so much for taking the time to share your lovely review on Trip Advisor. We are so delighted to know that you have enjoyed your stay with us and that we succeeded to please you throughout the stay.

Your kind words about the hotel location, cleanliness, food and on top the staff will definitely be shared with the entire team as such positive feedback always encourage us to do our utmost when serving our valuable guests.

We look forward to hosting you again on your next visit to Beirut.

Best regards,

Bilal Arnaout
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beirut, Lebanon
2 reviews
5 of 5 bubbles Reviewed 1 July 2014 via mobile

Never better, best hotel in town, best staff,best food, very luxury and modern, front desk guys are so prompt, all rooms are with sea view and ours was just perfect, my advise is to have a room on the 4th floor, i will defenately come back.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank had s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bilal A, Deputy General Manager at Lancaster Plaza Beirut, responded to this review, 3 July 2014
Dear Had s,

The entire team at Lancaster Plaza was so touched when reading your wonderful post. We thank you so much for your kind words shared with the Trip Advisor community.

It's very gratifying to know that we exceeded your expectation in every aspect throughout the stay and in particular when ranking us as " The number one Hotel in town "

We value your Patronage and look forward to hosting you again in your next visit to Beirut.

Sincerely,

Bilal Arnaout
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 27 June 2014

Hi I recently stayed at the hotel. Excellent location and rooms are nice and clean. Had wonderful ocean view. Most importantly the front desk staff is amazing. Hana made things happen, she accommodated my requests above and beyond expectations. Mohammad also provided great service.

Steak was great!

Would highly recommend Lancaster Plaza for business or leisure.

Room Tip: Ocean view is great
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AliJaffery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bilal A, Deputy General Manager at Lancaster Plaza Beirut, responded to this review, 3 July 2014
Dear AliJaffery,

Thank you for sharing your positive experience on Trip Advisor. We are so delightful to know that that you liked our hotel location, view and on top the service extended from staff. Your praise to Hana and Mohammad is a great a motive for us to make your stay always special and memorable.

We appreciate your patronage and look forward to hosting you again at the Lancaster Plaza Beirut.

Best Regards,

Bilal Arnaout
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait
1 review
5 of 5 bubbles Reviewed 26 June 2014 via mobile

It was a beautiful stay for me and my wife and especially the service and the staff was so friendly especially the lady in the reception called Hana she was great and she offered us the free tickets for the outdoor pool and she ordered for us the baby crib for my son really apreciated ,and the view was so amazing from the18th floor in the morning.

Stayed June 2014, travelled as a couple
Helpful?
Thank N424242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bilal A, Deputy General Manager at Lancaster Plaza Beirut, responded to this review, 2 July 2014
Dear N24242,

Thank you for sharing the positive review on Trip Advisor. On behalf of the entire team at Lancaster Plaza I would like to express my gratitude for your nice wordings about the hotel staff, service and outlets. Your recongition to our receptionist Hana will definitely be shared as this will be a great motive for us when serving our valuable guests.

We look forward to welcoming you back at Lancaster Plaza.

Kind regards,

Bilal Arnaout
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lancaster Plaza Beirut

Property: Lancaster Plaza Beirut
Address: General De Gaulle, Beirut 135029, Lebanon
Phone Number:
Region: Lebanon > Beirut
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #38 of 117 Hotels in Beirut
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Lancaster Plaza Beirut 5*
Number of rooms: 151
Official Description (provided by the hotel):
The 5-Star hotel represents a refined world of hospitality and a distinct notion of Luxury. Standing in the heart of the capital, Lancaster Plaza Beirut soars with stunning views of the Mediterranean seacoast and is a perfect medley of 151 prestigious rooms and suites, 6 restaurants and bars, modern facilities and alluring venues. Book any of our rooms and benefit from complimentary WIFI and airport transportation as per schedule. ... more   less 
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