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Lancaster Hotel Raouche
Ranked #38 of 114 Hotels in Beirut
Reviewed 4 November 2011

The hotel is well located , has decent sized rooms and the breakfast is good though not lavish. Its almost on the Cornish very near to the Pigeon Rocks - Beirut moreover is not a city to stay in a hotel the best of the city can be enjoyed only if one gets out and explore . For an explorers attitude you just need a good night's sleep that the hotel is capable of offering . Not a bad choice will visit again.

Stayed: March 2011, travelled with friends
Thank Fasmas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Talih A, Manager at Lancaster Hotel Raouche, responded to this reviewResponded 4 March 2013

Dear Valued Guest,

Thank you so much for your valuable review.

It is good to know that you have enjoyed your stay with us.

Our breakfast now has better food selections, which we hope you will really enjoy when you plan to visit us to Lancaster Hotel, Beirut, Lebanon.

We look forward to hosting you again in our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (136)
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113 - 119 of 136 reviews

Reviewed 31 July 2011

We stayed at the Lancaster Hotel Beirut, and it was a OK stay not a 5 star hotel.
It was quite expensive for a 2/3 star hotel but staff was great! When we arrived the reception looked welcoming
and nice. When we checked in the staff said our room is a junior suite with 1 queen bed. When we entered the room it was quite small and we were very dissapointed coz we were 4 costumers so the manager offered a complimantery extra bed which made us happy in the end..,,,, the breakfast was great not that big !Lol

I wouldnt stay in this hotel again i would maybe try the Habtoor Grand hotel right below the mountains;)
I advise u to try that 2!!!! or the four seasons lol!!!!

Room Tip: maybe book ahead:) coz this hotel gets full.
See more room tips
  • Stayed: July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank leanneROCKZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Talih A, Manager at Lancaster Hotel Raouche, responded to this reviewResponded 4 March 2013

Dear Valued Guest,

Thank you so much for your valuable review.

It is good to know that your challenges were dealt with to your expectations.

We have recently fully renovated our hotel, from all aspects; our rooms are now with very high end furniture, public areas and restaurants as well.

We insure that you will be getting a real good value for what you are paying for.

We would be so happy to if you give us the pleasure to better serve you on your upcoming stay to Lancaster Hotel, Beirut, Lebanon

We are constantly upgrading our services in order to meet our guests’ expectations.

We look forward to hosting you again in our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2010

the hotel is okay...maintenance is fine...breakfast is good...room is of average size...bathrooms a little small...location was bad...unlike other hotels..this hotel did not have the sea view...entry was through a narrow lane...but otherwise it was okay...

  • Stayed: July 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank saphire_10kw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Talih A, Manager at Lancaster Hotel Raouche, responded to this reviewResponded 4 March 2013

Dear Valued Guest,

Thank you so much for your valuable review.

We have recently fully renovated our hotel, our rooms are now with very high end furniture, rooms and bathrooms are bigger in size, Entrance and lobby is fully renovated as well with better/ wider space.

Concerning sea view, we now have some rooms overlooking the Mediterranean Sea

We are constantly upgrading our services in order to meet our guests’ expectations.

We look forward to hosting you again in our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2009

Hotel public areas are OK and hotel is close to Pidgeon Rock and 15 minute walk to Hamra located in a residential area near the coast. Public areas are OK but rooms are old fashioned and basic. Worth looking for better value/ higher quality hotel option

  • Stayed: May 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank SandgrounderSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Talih A, Manager at Lancaster Hotel Raouche, responded to this reviewResponded 4 March 2013

Dear Valued Guest,

Thank you so much for your valuable review.

We have recently fully renovated our hotel, from all aspects; our rooms are now with very high end furniture, public areas and restaurants as well.

We insure that you will be getting a real good value for what you are paying for.

We are constantly upgrading our services in order to meet our guests’ expectations.

We look forward to hosting you again in our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2008

Hi everibody. A good known company booked my room and the receptionist missed up the reservation and told me that i have reserved the room for the next day. So after the phone calls from the company i've mentioned, i become the imperial suite at the price for a singel room! Instead of 550 USD the charge was 88 USD, witch is unbelivable good, but next day they charged me with 189.20 USD lebanon mobile phone calls, while i was at the office or another time at the restaurant far away from Beirut. At the same time i have paid the room service 14 USD and they didnt found any receipt ( i'v paid cash becouse i don't like to charge the company that had paid the room for me), and as weel as before after manny phone calls at the company and from the company to hotel everything was cleared. When i was came back to hotel, arround 23.00 h, they told me that is nothing to be paid and they gave me the receipt for my meal. Anyway i didn't expected that from a 4 stars hotel. I hope they will get better services in the future. I'd like to apologia me for my written english, but i am sure that you will understand why i am upsed. Wish all the best and better experiences.

  • Stayed: July 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank gicu4you
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Talih A, Manager at Lancaster Hotel Raouche, responded to this reviewResponded 4 March 2013

Dear Valued Guest,

Thank you so much for your valuable review.

It is good to learn that you liked our food and staff.

On the other hand, we apologize for what happened with you in the hotel and assure that this will never happen again.

We are constantly upgrading our services in order to meet our guests’ expectations.

We look forward to hosting you again in our hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Juergen43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago
Google Translation

Room Tip: نظيف قريب سعر معقول
See more room tips
  • Stayed: October 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank bumahkm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lancaster Hotel Raouche

Address: Australia Street, Raouche | PO Box 13-5953, Beirut, Lebanon (Formerly Lancaster Hotel Beirut)
Phone Number:
Region: Lebanon > Beirut
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#18 Business Hotel in Beirut
#37 Luxury Hotel in Beirut
Price Range: £61 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster Hotel Raouche 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Lancaster Hotel is a newly renovated property finely tuned to best serve guests with the utmost of comfort and care. With 100 rooms and suites embracing both modern and trendy styles, Lancaster Hotel creates a balance between elegance and comfort. ... more   less 
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Also Known As:
Lancaster Beirut Hotel Beirut

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