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“Comfortable place to stay”

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Lancaster Hotel Raouche
Ranked #37 of 113 Hotels in Beirut
Reviewed 27 April 2014

Can not fully rate all hotel offerings due to my short stay, but this hotel gives you all the comfort for a trip to Beirut. The room was clean and looked inviting for the stay. Internet worked well for both cellphone and notebook. Complementary offered items are OK. The service is friendly and dedicated to answer all questions. The hotel is close to the seaside for a morning or evening wallk and have a look at the twin rocks. For a busyness trip this place was a pleasure to stay.

Room Tip: I think a seaside room from the 6th floor up will be nice...
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  • Stayed: March 2014, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank Pierre S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this reviewResponded 6 May 2014

Dear Mr. Pierre S,

Thank you so much for your time to review our hotel.

We are so delighted that we were able to cater your needs and hope to welcome you very soon.

Best Regards,

Talih Ajab

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Reviews (136)
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82 - 88 of 136 reviews

Reviewed 10 April 2014

Comfortable clean room, nice bathroom, safe available, very helpfully staff with immediate response to all needs, wide range of room service dining choices with moderate prices, plenty of choices for the breakfast buffet and very helpful staff, tv channels can be increased, pillows little bit stiff, free internet, the reception staff are very welcoming as well as the concierge, the location is quiet and very close to the corniche , an overall satisfying experience and highly recommended for business guests, will do it again................

Stayed: March 2014, travelled on business
Thank Ziad N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this reviewResponded 11 April 2014

Dear Mr. Ziad N,

Thank you so much for your review!

We are glad to know that you liked our services and our staff, concerning the TV channels and pillows, we will definitely work on it.

We are looking forward to hosting you again in the near future.

Best Regards,

Talih Ajab

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

From the lovely lady at the airport reception, to every other detail in the hotel and its staff, my 24 hour trip to Beirut couldn't be as productive and comfortable, thanks to the worry-less stay at Lancaster Hotel and the warm hospitality and support of its staff. Location, access, cleanliness, comfort, service, all were up to or exceeding my expectations. Highly recommended.

Room Tip: I enjoyed their "Room on Wheels" offer which packed my room with a rented car :) What else...
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  • Stayed: March 2014, travelled solo
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Review collected in partnership with this hotel
Thank Fayez M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Talih A, Cluster Revenue Manager at Lancaster Hotel Raouche, responded to this reviewResponded 3 April 2014

Dear Fayez M,

Wow, what a wonderful review :) thank you so much for this pleasant review, excellent is our target and we are even aiming for higher.

It is always good to know that we have exceeded your expectations, room got wheels is a very nice package and very recommended from guest, this gives us a push to keep it, as we are the only hotel in Beirut having this package.

We are looking forward to hosting you again in the near future.

Best regards,

Talih Ajab

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Reviewed 25 February 2014

This was the first time I lodged in this hotel. As a person who's picky with cleanliness, modernism, and service quality, I am very satisfied with how the hotel and room were clean, the furniture and decoration were modern, and the service was above my expectations, as well as the good prices.

  • Stayed: February 2014
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Thank DaghistaniA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Talih A, Manager at Lancaster Hotel Raouche, responded to this reviewResponded 27 February 2014

Dear M. DaghistaniA,

Greater Value for the greatest review!

Thank you so much for such a pleasant review, we are so happy to know that we were able to exceed your expectations, hope that we will always do.

On behalf of all the team, we look forward to hosting you again and again.

Best Regards,

Talih Ajab
Cluster Revenue Manager
Lancaster Hotels & Suites

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Reviewed 8 February 2014

At the first site when we landed at Beirut airport the Hotel Staff were present to welcome as and made us feel very privileged and comfortable. Our name was displayed at the hotel counter display monitor. It was our 25th marriage anniversary trip and knowing that they upgraded our room to higher grade as a complement to the occasion. Location is excellent. Counter staff were very helpful. Nice food particularly breakfast.

  • Stayed: March 2013, travelled as a couple
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Thank SHZ25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Talih A, Manager at Lancaster Hotel Raouche, responded to this reviewResponded 11 February 2014

Dear SHZ25,

Thank you so much for your pleasant review!

Happy Anniversary and hope you will spend your life full of health and wealth, it is our pleasure to be able serve you and make your stay a memorable and comfortable one.

We are looking forward to hosting you again and again in our hotel.

Best Regards,

Talih Ajab
Cluster Revenue Manager
Lancaster Hotels & Suites

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Reviewed 31 January 2014

Central location just 50mtr walk to the beach front. Good service & comfortable room. Reception service is good. It is a nice place to walk around the hotel. Excellent food. Certainly good place to stay.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with this hotel
Thank arumugam2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Talih A, Manager at Lancaster Hotel Raouche, responded to this reviewResponded 1 February 2014

Dear M arumugam2014,

And hope it will not be the last, thank you so much for your time to review our hotel, we will always be up to your expectations.

We are looking forward to hosting you again in the near future.

Best Regards,

Talih Ajab
Cluster Revenue Manager
Lancaster hotels & Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

Very clean, nice food, very good internet connection, very nice decorated rooms and very good location. I am staying since 2008 in this hotel and it is the best hotel for me. Few meters from Roucheh rock and sea. Allot of good restuarants arorund.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Ashraf_H1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Talih A, Manager at Lancaster Hotel Raouche, responded to this reviewResponded 21 January 2014

Dear Mr. Ashraf_H1976,

Thank you so much for this valuable review.

We are so delighted to learn that you have enjoyed your stay with us from all aspects and appreciate that you have been a repeated and a loyal guest.

Thank you again and looking forward to hosting you in the near future.

Best Regards,

Talih Ajab
Cluster Revenue Manager
Lancaster Hotels & Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lancaster Hotel Raouche

Address: Australia Street, Raouche | PO Box 13-5953, Beirut, Lebanon (Formerly Lancaster Hotel Beirut)
Phone Number:
Region: Lebanon > Beirut
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#6 Family Hotel in Beirut
#18 Business Hotel in Beirut
#37 Luxury Hotel in Beirut
Price Range: £61 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster Hotel Raouche 4*
Number of rooms: 100
Official Description (provided by the hotel):
The Lancaster Hotel is a newly renovated property finely tuned to best serve guests with the utmost of comfort and care. With 100 rooms and suites embracing both modern and trendy styles, Lancaster Hotel creates a balance between elegance and comfort. ... more   less 
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Also Known As:
Lancaster Beirut Hotel Beirut

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