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“Excellent hotel with fabulous staff”

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Four Points by Sheraton Le Verdun
Ranked #26 of 117 Hotels in Beirut
Certificate of Excellence
Reston, Virginia
1 review
“Excellent hotel with fabulous staff”
5 of 5 bubbles Reviewed 24 May 2014

It is always a pleasure to stay at this hotel when I travel to Beirut. Prime location in Verdun, within easy walking distance to Hamra. The staff is superb and helps with every need. The beds are the most comfortable I've had in a hotel anywhere. You won't find a better breakfast buffet in the city. They have an excellent preferred guest program and Green Choice program. Fast, free wifi; great showers with consistent hot water; hairdryers in every room; rooftop pool and gym.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MKEIPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLeVerdun, General Manager at Four Points by Sheraton Le Verdun, responded to this review, 26 May 2014
Hi MKEIPS,

thank you ever so much for your glowing review.
It is wonderful to see that you like our place and service, and in particular I am very happy with your comments about our associates. At the end of the day, it is these people, who make a difference.

thank you and look forward to seeing you back

best regards
Thomas F.
General Manager
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222 reviews from our community

Traveller rating
    102
    92
    23
    4
    1
See reviews for
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114
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 17 May 2014 via mobile

Everything is professional and easy at Four points!! Amazing staff , the best and fastest laundry is available there, breakfast buffet was lovely, Hotels location is convenience.fast and free wifi. Simply the best choice for a business trip. The only issue that management should review is that the receiptionist has no change when u pay in USD! I faced this on check in and out. Thank you 4 points for making my stay unforgetable!! Ali

Stayed May 2014, travelled on business
Helpful?
Thank Classy1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLeVerdun, General Manager at Four Points by Sheraton Le Verdun, responded to this review, 19 May 2014
Hi Classy1978,

Thank you very much for you review.
We are delighted to see that you felt well looked after, and found our associates to be amazing.
I will definitely look into the issue with change, and trust you'll find it solved on your next stay.

take care

Thomas F.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beverly Hills, California
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 12 April 2014 via mobile

I recently stayed at the Four Points sheraton for about 13 nights. The service was excellent, the rooms spacious and the staff extremely helpful and very professional. I felt like a valued guest. Being an Starwood Preferred member, they immediately recognized that and upgraded me to a higher floor and gave me a larger room.

The hotel design is pretty modern for a Four Points which was surprisingly as most four points I've seen are less modern.

The hotel is very well situated in Beirut. Seconds from a lot of restaurants, cafés and shopping malls.

I would definitely stay here again.

Thank you Four Points and the wonderful team working there for making my stay memorable.

Stayed April 2014, travelled on business
Helpful?
Thank Michel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLeVerdun, General Manager at Four Points by Sheraton Le Verdun, responded to this review, 15 April 2014
Hi Michel K,

Thank you for taking the time to share your experience.
We are thrilled to read your wonderful comments, and are very happy that you enjoyed our hotel and services.
We look forward to being of service again, and hopefully soon

best regards
Thomas F.
General Manager
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Grove, Oklahoma
Level Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

With little advance warning my company asked me to move to Beirut for a multi-year assignment. After a short stay in another property I wanted to move closer to my office and the Four Points fit that need. I stopped by the property one day to check it out and the front desk staff graciously gave me the grand tour, answered all my questions and quoted an attractive rate within my company’s limits. The next day I moved in and was shortly joined by my wife. The package included breakfast which was always excellent and included many local favorites as well as standards like omelets and a great variety of pastries. The Verdun district is filled with attractive restaurants and a variety of shops all within easy walking distance of the Four Points. The staff, particularly back-of-the-house, cleaners and maintenance staff were always extremely gracious and helpful. The property includes a small pool and deck on the roof where one can enjoy the view over the Mediterranean Sea to the west. At the time we stayed parking was available on the adjacent street. Following very poor advice sadly someone blocked all adjacent parking and it is no longer available.

Room Tip: Beirut is a very noisy city, however we were pleased with the quality of the windows and glass which...
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 28BH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLeVerdun, General Manager at Four Points by Sheraton Le Verdun, responded to this review, 26 March 2014
Hi BandG- H,

Thank you for your lovely review of the Four Points by Sheraton Le Verdun.

I am very happy to read your positive comments on the property and location in general, and in particular the very nice comments about our gracious and helpful staff and the excellent breakfast.
Hope we will have the opportunity to host you and your wife again, in a not too distant future

best regards
Thomas F.
General Manager
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Athlone, Westmeath, Ireland
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 6 March 2014

I was in Beirut for two days on business and stayed at this hotel for the duration in a double room for single occupancy. The reservations and front of team house were wonderful to deal with, very helpful and more than capable of making all requirements seem of no issue. I can't speak highly enough of them. The rooms were most enjoyable - spacious, comfortable, well equipped, good wifi and great large marble bathrooms.
The negatives of this hotel are the fitness facilities that although excellently maintained equipment only consisted of 3 machines and a bench and temperature was incredibly high as in a glass box. The onsite restaurant is shocking, although the waiter was friendly and enthusiastic, the food and service was horrific. A long wait for starter and then the main course arrived when still eating the starter. The steamed veg accompaniment to the seafood main course was wet, soggy and in-edible and when brought to the attention of the staff they returned after the main course was long finished to ask if another portion was wanted and then still charged for it. Breakfast selection was good but although down long before end of service it appeared to be a hassle and I was continuously reminded that breakfast was almost over, the bill was left before I started to eat and they started cleaning all around and on my table while still eating. In essence I'd return to this hotel on business for its location, comfortable rooms and front of house team but not if staying for more than one night as food and facilities very poor.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ruth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLeVerdun, General Manager at Four Points by Sheraton Le Verdun, responded to this review, 9 March 2014
Hi Ruth L,

Thank you for sharing your experience.
I am happy to read that our frontline staff was wonderful to deal with, and that you enjoyed the room.
I am sorry about the warm gym, and I am looking into, why the temperature at the gym was high, as the A/C should be able to maintain an ambient temperature.
I am likewise very sorry to learn about your experience in the restaurant, as it is obvious that we have some work to do, and please rest assured that it is being dealt with, and rectified.

I look forward to welcoming you back, for you to experience that we have addressed the issues that you raised

best regards
Thomas F.
General Manager
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Hong Kong, China
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 27 February 2014

This unassuming hotel makes guests feel valued and welcomed. Staff here go the extra mile to provide fantastic friendly service consistently.

It is a pleasure to come back to the hotel each night after work to a warm welcome and a sense of safety. The barman is a standout for fabulous service

The breakfast service is extensive with cherries, gorgeous pastries plus the usual buffet. Having my personal choice prepared and delivered without asking is a highlight.

Fantastic team work everyone. Stay here if you get the chance

Room Tip: Highest floors are best
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alikan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLeVerdun, General Manager at Four Points by Sheraton Le Verdun, responded to this review, 1 March 2014
Hi alikan,

Wonderful read!
Thank you very much for sharing your experience with the TripAdvisor community.
I have happily shared your great comments with the team, and are proud of the way they looked after you.

Looking forward to welcoming you back soon.

best regards
Thomas F.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 5 January 2014

Rooms are well furnished and are OK size but I have to mention that the bed is one of the most comfortable I have ever tried.
View: It is a residential area and there is nothing much to see.
Location: it is around 5 minutes walk from Le Verdun area but there is nothing else to do in this area. I would recommend a hotel closer to Down Town (Solidaire) or closer to Zaytouna Bay where you can have your breakfast with a nice view.
Internet: internet is free and fast
Facilities: there is an outdoor pool and a small gym (that I didn't use)
Service: This is Lebanon after all; they are the masters of service and the hotel staff is no exception
Price: I would consider this hotel as a good deal.
Check in & Check out were very fast and very professional

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SEEDOZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLeVerdun, General Manager at Four Points by Sheraton Le Verdun, responded to this review, 7 January 2014
Hi SEEDOZ,

Thank you for sharing your experience at the Four Points by Sheraton Le Verdun, and wishing you a Great 2014.
I am very happy to see that you enjoyed our rooms, and in particular the bed and the fast internet. Likewise I appreciate you nice words about our efficient and proffessional associated.

Hope to be able to welcome you back, in the near future

best regards
Thomas F.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Le Verdun

Property: Four Points by Sheraton Le Verdun
Address: Boulevard Saeb Salam, Verdun | P.O.Box 14-6363, Beirut, Lebanon
Region: Lebanon > Beirut
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Beirut
#25 Luxury Hotel in Beirut
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Four Points by Sheraton Le Verdun 5*
Number of rooms: 132
Official Description (provided by the hotel):
Welcome to the Four Points by Sheraton Le Verdun Winner of the TripAdvisor Certificate of Excellence Award for 2015. Four Points by Sheraton Le Verdun is strategically located in the upmarket business and shopping area of Verdun and a 10 minute drive from Beirut International Airport. Step out for great local shopping, dining and more. We're just minutes away from the sea, golf, Raouche and Hamra, the main financial and diplomatic hub of Beirut. Step into a fresh, contemporary hotel with 132 stylishly appointed and spacious guest rooms with panoramic city, mountain and sea views. Or enjoy our elegant, spacious suites for ultimate convenience and comfort. After a long day of business or shopping, enjoy spectacular views from your room or relax in front of the flat screen TV, before getting a good night's sleep in the plush Four Points by Sheraton Four Comfort Bed™. Plus, enjoy free extras you'll love, like bottled water, wireless Internet access, tea/coffee making facilities and a comfortable work space. Start each day with a good breakfast at Le Bistro, our all-day dining restaurant. Stay connected with free wireless High Speed Internet Access throughout the hotel. After a hard day's work or sight-seeing, return to a great selection of beers with our Best Brews™ Program, at the Hotel Bar, before enjoying a delicious dinner at Le Bistro. If you're looking to get active, the Four Points by Sheraton offers a Fitness Centre and a rooftop swimming pool, accompanied by panoramic views. Planning a memorable meeting or social gathering in Verdun? We believe in the essentials, done right. With four great event spaces with natural daylight, state-of-the-art equipment and attentive service, every business and social event hosted at Four Points by Sheraton promises to be a success. Our club-style multi-function event space has a 120-person seating capacity and is perfect for business meetings, trainings, an intimate wedding reception, dinner party, or cocktail soiree. Beirut is an eclectic travel destination, located right on the Mediterranean, with a bustling nightlife, fashionable shopping districts, and world-renowned restaurants and cafes. We're located in an ideal spot for experiencing it all, and look forward to being your home away from home. Experience stylish comfort in the heart of Beirut, with Four Points by Sheraton Le Verdun. ... more   less 
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Also Known As:
4 Points By Sheraton Le Verdun
Four Points By Sheraton Le Verdun Hotel Beirut
Sheraton Beirut
Four Points Beirut
Beirut Sheraton
Beirut Four Points

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