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“Great looking hotel, lacking a little something”

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Hilton Beirut Habtoor Grand
Ranked #2 of 117 Hotels in Beirut
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great looking hotel, lacking a little something”
Reviewed 12 May 2014

The hotel is very well maintained and has recently undergone some renovation at reception. Overall, the staff is very friendly and helpful. I was offered complimentary internet at check-in and the frond-desk staff ensured a comfortable room with a nice view. The hotel serves a purpose if you have business in the region, otherwise it is somewhat out of the way. I was there for a meeting, and the meeting facility was not nice at all and the staff was not helpful.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
3 Thank Edward M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KasperWigen, Public Relations Manager at Hilton Beirut Habtoor Grand, responded to this review, 15 May 2014
Hi Edward M, thank you for staying with us at Hilton Beirut Habtoor Grand and for taking the time to share your comments with us on Tripadvisor.

I am really glad you enjoyed our rooms, dining facilities and overall service; it is always our aim to exceed your expectations making you feel secure and home away from home. Thank you for your kind comments about our team members.

Thank you once again for your stay with us at Hilton Hotels Beirut; we count on your loyal relationship with us and we are looking forward to welcoming you back in the very near future.

Naif Zureikat
Cluster General Manager
naif.zureikat@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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774 reviews from our community

Traveller rating
    570
    147
    41
    8
    8
See reviews for
109
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
1 review
Reviewed 11 May 2014

Stayed at this hotel 5 or 6 times now and always a very friendly welcome from Mohamad Sabra one of the guys on the front desk, who always seems to be working. All the staff are friendly and cannot fault the service or cleanliness and would not choose another hotel when I stay in Beirut.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ray M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KasperWigen, Public Relations Manager at Hilton Beirut Habtoor Grand, responded to this review, 15 May 2014
Hi Ray M, thank you for staying with us at Hilton Beirut Habtoor Grand and for taking the time to share with us such an excellent review on Tripadvisor.

It makes me really proud to learn about the remarkable stay you had with us, to which the entire team at Hilton Hotels Beirut has contributed. I am really glad you enjoyed our rooms, dining facilities and overall service; it is always our aim to exceed your expectations making you feel secure and home away from home.

Thank you once again for your excellent recommendation; our team was so proud to receive your heartfelt words. We count on your loyal relationship with us and we are looking forward to welcoming you back in the very near future.

Naif Zureikat
Cluster General Manager
naif.zureikat@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 May 2014

A real 5 stars hotel, very well located ,with an excellent breakfast, the sea view is wonderful , the mall and the restaurants inside the hotel are great , specially ´´LE CIEL´´ the staff was perfect , specially Mr. Georges Ghantous

Room Tip: the sea view is wonderful and the montains view too
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jorge2625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KasperWigen, Public Relations Manager at Hilton Beirut Habtoor Grand, responded to this review, 12 May 2014
Hi Jorge2625, thank you for staying with us at Hilton Beirut Habtoor Grand and for sharing your recommendations with us on Tripadvisor.

I am really glad that our team has taken good care of you throughout your stay and has delivered to you an excellent experience. From your comfortable guestroom, private balcony and dining facilities to our convenient location appreciation, it makes me really proud to learn about the remarkable stay you had with us. Our team is heartened by your generous comments and thank you for that!

Thank you once again for recommending our hotel; we are looking forward to welcoming you back among us in the very near future.

Naif Zureikat
Cluster General Manager
naif.zureikat@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 8 May 2014 via mobile

It's a classic hotel
Extremely nice
Nice terrace
Mohamed Marmar at the reception he is a professional man he knows what the guest wants
I advise if you are coming to Beirut to choose this hotel
Cool friendly highly recommended





Stayed May 2014, travelled solo
Helpful?
Thank Ahmed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KasperWigen, Public Relations Manager at Hilton Beirut Habtoor Grand, responded to this review, 12 May 2014
Hi Ahmed E, thank you for staying with us at Hilton Beirut Habtoor Grand and for sharing your comments with us on Tripadvisor.

I am truly proud of my team at Hilton Hotels Beirut, for always delivering up to the brand standards and constantly exceeding our guests’ expectations. Thank you for your kind comments, Mohamed and all our Front Office team are so proud to receive them and learn about your excellent experience with us.

Thank you once again for recommending our hotel; we are looking forward to welcoming you back among us in the very near future.

Naif Zureikat
Cluster General Manager
naif.zureikat@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amman, Jordan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 May 2014 via mobile

I enjoyed my stay very much, even though it was only for one night. It's a nice hotel and connected to a mall which is great so you don't need transportation. Breakfast was excellent. The rooms are specious with a nice balcony. The colors were also very soothing. I highly recommend to family and friends.

Stayed May 2014
Helpful?
Thank Ibrahim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KasperWigen, Public Relations Manager at Hilton Beirut Habtoor Grand, responded to this review, 12 May 2014
Hi Ibrahim K, thank you for staying with us at Hilton Beirut Habtoor Grand and for sharing your comments with us on Tripadvisor.

At Hilton Hotels Beirut, we are always committed to professional service and exceptional treatment, and it is per our brand promise that we make you feel cared for, valued and respected. Thank you for your great comments about your overall stay, our team was truly heartened by your kind review.

Thank you once again for staying with us at Hilton Hotels Beirut; we are looking forward to welcoming you back in the near future with a wealth of activities for your absolute convenience.

Naif Zureikat
Cluster General Manager
naif.zureikat@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
160 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 29 April 2014 via mobile

I tried this hotel more than six times in a year and my stays were mixed between business and tourism and I can summarize that Hilton Habtour is one of the best hotel in Lebanon..
The food is of an excellent quality and the service is excellent too.
The breakfast is one of the most delicious ones and the buffet is really rich.
I have one comment only on this hotel which is the swimming pool that's it's too small,other than that you are personally welcomed and pampered.

Stayed May 2013, travelled on business
Helpful?
Thank Tdababneh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KasperWigen, Public Relations Manager at Hilton Beirut Habtoor Grand, responded to this review, 2 May 2014
Hi Tdababneh, thank you for staying with us at Hilton Beirut Habtoor Grand and for sharing your comments with us on Tripadvisor.

It makes me really proud to read your review above and learn about the excellent stay you have been having with us. From your comfortable guest room accommodation, to our exquisite meals and quality service of our team, I am truly glad that your overall experience was a memorable one. Next time we advise you to unwind by the pool at our sister property, Hitlon Beirut Metropolitan Palace, for a greater swimming experience.

Thank you once again for staying with us at Hilton Hotels Beirut; we are looking forward to welcoming you back in the near future with a wealth of activities for your absolute convenience.

Naif Zureikat
Cluster General Manager
naif.zureikat@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Neusiedl am See, Austria
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 April 2014

Home away from home, when in Lebanon. A little bit of the beaten path, but the experience is well worth it.
The staff always goes the extra mile to make sure I enjoy my stay. From check-in, over guest relations to the Exec lounge staff and breakfast team.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KasperWigen, Public Relations Manager at Hilton Beirut Habtoor Grand, responded to this review, 22 April 2014
Hi Thomas M, thank you for staying with us at Hilton Beirut Habtoor Grand and for sharing your comments with us on Tripadvisor.

I am truly glad to know that you were well taken care of at the hotel, and that our team delivered upon the brand promise. Thank you for your kind comments about our service and team members, they were proudly received by everyone.

Thank you once again for staying with us and for your great recommendation to Hilton Hotels Beirut! We are already looking forward for your next stay with us for a longer period of comfort and relaxation.

Naif Zureikat
Cluster General Manager
naif.zureikat@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Beirut Habtoor Grand

Property: Hilton Beirut Habtoor Grand
Address: Charles De Gaulle | Sin El Fil - Horsh Tabet, Beirut, Lebanon
Phone Number:
Region: Lebanon > Beirut
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 117 Hotels in Beirut
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Beirut Habtoor Grand 5*
Number of rooms: 195
Official Description (provided by the hotel):
Situated in the heart of the Lebanese capital and located only 15 minutes away from Beirut International Airport, Hilton Beirut Habtoor Grand delivers a range of business and leisure facilities with an outstanding level of service. It offers stylish accommodation, personalized service and advanced facilities to guarantee a memorable stay. Hilton Hotels Beirut is the ideal base to explore the fascinating capital city of Lebanon. Visit attractions including the Mohammad Al-Amine Mosque and the National Museum, or stroll round the famous Beirut Souks. Enjoy a swim at nearby Mediterranean beaches or visit the ski slopes of Faraya, less than an hour away. Jeita Grotto and many historical sites are also within easy reach. Enjoy our free shuttle bus service which goes twice a day to Beirut City Center, Hamra steet and Zaytuna Bay in only ten minutes. A pedestrian bridge connects to Hilton Beirut Metropolitan Palace, allowing guests convenient access to both hotels. Our next-door mall hosts a variety of international shops with signature brands, cafes, restaurants and entertainment zones where guests can enjoy the finest shopping experience at only few steps from the hotel. Beirut City Center in only a five-minute drive away from the hotel. ... more   less 
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