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“Best night's sleep for a long time!”

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Grand Hyatt Doha Hotel & Villas
Ranked #20 of 134 Hotels in Doha
Certificate of Excellence
Sydney
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
“Best night's sleep for a long time!”
Reviewed 7 October 2011

I stayed at the Grand Hyatt for two nights on business and was impressed almost everything the hotel had to offer. I arranged airport pickup with the concierge and was told to present at the Hyatt counter at Doha airport. This avoided the throng at the exit and involved being escorted by the very pleasant company rep to the vehicle. 7 staff members greeted me on arrival between the entrance and the reception counter and this repeated each time I returned to the hotel.
Located on the far side of the city from the airport not far from the embassy district, the hotel is beautifully decorated in dark subdued colours with water and light being introduced subtley. The main focus is therefore the view which looks across West Bay Lagoon area. You can see the Pearl development which is a five minute taxi ride away with a restaurant area. The Lagoon mall development is across the road and has had a soft opening already but with only a few tenants so far.
The room was large and all have a decent sized balcony and the best bathroom I have experienced in any hotel. Full sized bath, separate shower with two options for water output (can recommend the bucket flow effect from the overhead plate!), separate toilet area and beautfiul lighting. It was a great design really with two accesses - one near the door and one near the bed. The Nespresso coffee machine was also appreciated.
The bed was so comfortable, the block out curtains so complete and the quietness so pervasive that I slept like a log and did need the wake up call which came on time.
There are several restaurant options. Breakfast is served in the Grill restaurant which specialises outside of breakfast hours in Australian Wagyu steaks. There is also the signature Thai restaurant, Biscotti coffee cafe and a nice lounge bar area which also serves snacks. The foyer area is beautiful and a nice place to just sit if you have the time.
Internet access in rooms is 30 QR an hour or there is a daily rate but the lounge bar and cafe area has free internet access.
I didn't use it but the pool, spa and garden areas looked wonderful and there is a beach area too.
The only downside was the check in and check out process. The first took 30 minutes and the latter 20 minutes. Due to the taxi shortage in Doha, I booked a taxi for two days hence for an airport return at time of check in but when I checked with the concierge on the night before leaving that it had been booked, it had not then I was told there were no taxis left as I had left it too late to book! The only other option was the significantly more expensive hotel limo service.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Foreignforays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (166)
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Saudi Arabia
Level Contributor
78 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 September 2011

We had a lovely generous sized room with an outlook towards the Pearl, lots of water and sky views. The executive floor is worth the cost, the staff were professional and went out of their way to be helpful. A great Hotel for a break

Room Tip: Pay the money and stay on the Executive floor
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  • Stayed August 2011, travelled with family
    • Value
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Helpful?
1 Thank SaudiArabia1002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doha, Qatar
1 review
Reviewed 11 September 2011

Grand Hyatt has been my most preferred hotel for stay in Doha.
Right from the location to rooms to services and Restaurants.
It has to be by far the best 5 star luxury hotel in the country.
It sets itself high standards and sticks to it.
The staff are very friendly and always helpful.
Highly recommend- the Morning Buffet Breakfast and the Italian Rocca Restaurant - 2 of my personal favorite.

Stayed August 2011, travelled on business
Helpful?
Thank gilad m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riyadh
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 August 2011

We spent 1 week (last day was august 21st 2011) in Doha and tried most of the resorts and hotels there. We went there for vacation with 2 kids (2 1/2 years old and 5 months with no nanny). Our best stay was at the Grand hyatt Doha. It has all what we were looking for : the best beach of doha (btw do not expect Maldives beaches :-) / arabic style / a real palace / the most beautiful garden-park to walk in with gorgeous pools (for kids and adults) / SPA and kids club. The view on the park/pool is the best when you pick up a room. The room size (standard) is same as other hotels but looks bigger when you are inside because of the light colors. Indoor pool and health club is very quiet and relaxing (sauna/hamam/inhaling room/rain showers/jacuzzi...)...Very large choice in the breakfast buffet with very good quality and creativity. I simply recommend this resort specially if you have kids and look for luxury/elegance and relaxation at the same time.
We tried others:
W doha : very impressive modern style. All restaurants/lounge/cafe are decorated with creativity but tower concept/high tech mainly for business stays. Too small! The outdoor pool is extremely small, rooms have horrible views even the suite (towers and a bit of sea :-) )/ Staff service competencies could be better...Recommend this place for a dinner/drink or pure business purposes.
Sheraton: very nice park less elegant than the hyatt but very nice for kids (playground-parrot coves), nice beach but very classic pool and style of the resort older....
Ritz carlton: very nice artificial outdoor pool (maybe the best) with waterfalls/rocks but not enough shadow for kids, very nice indoor pool with tennis courts etc... but no beach just the view on the marina and on the ocean (nice but not enough for us). The standard room looks old-fashion.
Shark village (ritz carlton cie) : beautiful arabic resort concept (cozy with beautiful patios) but the beach view is horrible too many constructions all around/airplanes noise is really a pain (request for a ground floor villa, even if it is not enough this is better than 1st floor)/The outdoor pool is nice but no shadow at all. The SPA is very nice and looks authentic.
Intercontinental: Very big and nice outdoor pool and beach that brings all Doha population who wants to access a beach :-) so nice but crowded and too popular. Hotel is old fashion and common.
Four Season : Architecture of the hotel is nice and impressive, cozy/nice outdoor pool but no beach, kids club too small with weak activities, no park, sea restaurant under renovation (can access but does not look nice). Much smaller than the Hyatt that was so impressive :-)

So pick up the one you prefer based on your style and needs and enjoy :-) Our suggestion for sure will be Grand Hyatt Doha (very quiet these days so if you need more people and activity just go out in the evening to visit doha and go back to your resort to relax and enjoy its luxury). Hope this will help you booking. M.

Room Tip: get price if you book 2 nights on site usually :-)
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  • Stayed August 2011, travelled with family
    • Value
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    • Service
Helpful?
1 Thank MarieNellyRiyadh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 24 July 2011

We went on saturday to the Health club as visitors, and it was not busy at all. Mostly locals. But I never expected such poor performance fron a five-star Grand Hyatt!!
Beach is far from the pool, about 200 meters, however all signages indicate it as 50 meters. Without bar. Swimming pool is is of same depth everywhere - 1,5m. Water in the pool is salty. Looks like it is not common there to take shower before you step into the pool! There was a plastic cup swimming in the childrens' pool, however during all the time we've spent there noone even bothered take it out.
toStaff is the least knowledgeble I've ever seen, and not welcoming at all. One waitress who was serving us was walking aroung and serving guests with an I-don't-give-a-s*** expression, another one was mixing orders all time and tried to give us drinks which we never asked for.
But the WORST thing is that I found a whole dirty wet paper tissue in my salad. A TISSUE IN MY SALAD!!!! I do not know, and I actually don' want to know how it happened, but it definately IS NOT what you expect from Grand Hyatt... And when the waitress was shown that, she removed the plate with reaction as if nothing ever happened saying that they will get me another one... Just shocked. The manager who came to apologize after about 15 minutes could not say anything definite, except for that he understands me. How can he understand that? Did he ever find a dirty tissue in his meal??
The only good thing about all that was a waiter Christian, who unlike all others was really willing to help and make our day. He was checking on the things we asked (we had gift cards which noone knew how to use them) him and was getting back to us able to answer all our questions.
To cut a long story short, this is highly NOT RECOMMENDED for recreation. There are many better places, even unranked Oasis Beach resort is much better than the five-star world-known brand...

  • Stayed July 2011, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank 2011passer_by
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farnham, United Kingdom
Level Contributor
149 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 20 July 2011

We broke our journey back from Singapore with Qatar airways and decided to spend two nights in Doha. We spent one at the hotel and one in the Qatari desert (an experience of camel riding and sleeping in a tent in the desert and of course going on a 4x4 sand dune trip.
The hotel was lovely from the inside. The journey out to the hotel was through the central business district and there is a huge amount of building work going on. We had to carry in our own bags from the taxi (we did arrive at 5am) and it took ages for them to book us a room. We were first into breakfast at 6am but at least they had given us one of the rooms. The breakfast was fantastic and very good service.

it was very hot (48 degrees) and the pool was welcome relief although the views around the pool are the back of the hotel and a bit of clever garden design might have helped the stark look of it. The pool was great, although the chidlren's eyes did react to the very strong chlorine.

The "beach" is ok, but once in the water you realise you are in a clay pit. The soft squidgy building clay seeps through your toes and our girls were not too impressed! However the inflatable water assault course looked good but the "tide" was out. The girls still managed to jump on the water trampoline. We ended up moving to the pool to chill out.

Lunch was a slow service affair and there was definitely not enough shade to eat under and the pool side restuarant's air conditioning was so fierce we were too cold. However the food was good, but expensive.

We had afternoon tea and cake at the coffee shop and later went to get sandwiches and drinks for dinner and eat in the room. The two sandwiches, two drinks and a cake were the most expensive things I had purchased on our 3 week holiday!!!!!!

The rooms are comfortable and well appointed. We had interconnecting rooms and we managed to get stuff done on the free wi-fi in the rooms.

We did not get a chance to look at the gym or spa - children are not allowed. It seems as though children are tolerated but not necessarily encouraged (well, that was the feeling we got).

  • Stayed April 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank twoplustwoMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 June 2011

We were booked for two nights and checked out after the first night. We paid up for a room with a sea view, which seems to mean we paid up so we could see the noise makers rather than just hear them. The young men on jet skis began tearing up and down the canal just outside the hotel at about 4 and carried on for several hours. We had tried to sit on our balcony for a little while before dinner and found the noise unbearable. After dinner the noise continued, this time from the grounds themselves.

The rooms are very small for two people and the design and decor plain and uninspired. There are few towels and fewer towel racks, so hanging up a wet bathing suit or towel is a problem. The indoor pool was closed and the steam room didn't work.

The logistics of the hotel seem not to have been thought out. Our room was a very long walk to the elevator and then another very long walk to access the pool, which is not labeled on the lift, so access to the pool from the rooms is a challenge. The beach is a long way from the pool.

On the plus side, the service is very good, the staff friendly, and the food superb. Perhaps it's worth a try during the weekend, but take a pass on this hotel on the weekend.

  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank poppy022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Doha Hotel & Villas

Property: Grand Hyatt Doha Hotel & Villas
Address: P.O. Box 24010, Doha, Qatar
Phone Number:
Region: Qatar > Doha
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Doha
#8 On the Beach Hotel in Doha
#12 Romantic Hotel in Doha
#16 Family Hotel in Doha
#16 Spa Hotel in Doha
#20 Luxury Hotel in Doha
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grand Hyatt Doha Hotel & Villas 5*
Number of rooms: 249
Official Description (provided by the hotel):
Celebrate unparalleled luxury in Qatar at Grand Hyatt Doha. Our 5-Star hotel in Doha is within convenient reach of Doha International Airport, and steps away from the city’s financial and commercial centre.Being one of the most sought-after hotels in Doha and located on the shoreline of the new West Bay Lagoon district, Grand Hyatt Doha features balconies or terraces in most of its luxury suites and rooms showcasing breath-taking views of the Arabian Gulf.Our 5 star hotel offers extensive meeting and banquet facilities, a full-service business centre, the renowned Jaula Spa, a 400-metre private beach and indoor & outdoor pools.Grand Hyatt Doha features five restaurants and cafes and two lounges; Isaan, the hotel's signature restaurant where authentic Thai cuisine is prepared in a vibrant open plan kitchen; The Grill all-day dining restaurant serves seafood, premium meats and vegetables; Rocca, the poolside restaurant overlooks the ocean and offers a culinary journey to the Mediterranean and nightly entertainment, Majlis a contemporary Arabian style café with private seating for women and an outdoor terrace offering shisha. Al Maha lounge located at the lobby court serves continental breakfast, snacks, coffee, and tea. Dunes bar offers a wine display with wines and spirits from around the world and premium cigars in the walk-in humidor. In a contemporary yet vibrant setting adjacent to the Lobby Lounge, Biscotti is located serving tea and coffee as well as specially prepared smoothies and shakes as well as serving the best homemade cakes, pastries and chocolates in-town. ... more   less 
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Also Known As:
Grand Hyatt Doha Hotel Doha

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