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“Lovely staff and beautiful hotel”

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Holiday Villa Hotel & Residence City Centre
Ranked #59 of 140 Hotels in Doha
Reviewed 20 April 2014

The staff were very helpful with ordering taxi's, dry cleaning, finding the local supermarket. I had to leave early and the dry cleaning was brought straight to my room with no fuss.
The room was cleaned to a very high standard. Bed was comfy. The swimming pool looked nice but I didn't go in. The only fault, if I must name one, was that there wasn't a bath robe.

Room Tip: The fifth floor seemed nice
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  • Stayed: April 2014, travelled on business
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Thank nicnak33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, Manager at Holiday Villa Hotel & Residence City Centre, responded to this reviewResponded 22 April 2014

We thank you for your good comments and the opportunity for us to be of service to you. Certainly look forward to welcoming you back to Holiday Villa Hotel & Residence City Centre Doha-Qatar.

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135 - 141 of 272 reviews

Reviewed 18 March 2014

The best option thrifty traveler.
Staffs are very good. They allowed me to check in early (as soon as the room is available). Rooms are in good condition but I didn't like the few choices of food for breakfast.

  • Stayed: February 2014, travelled solo
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1  Thank Guin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, Manager at Holiday Villa Hotel & Residence City Centre, responded to this reviewResponded 22 April 2014

Thank you for sharing your experience with us for your recent stay. We will definitely look into at improving the breakfast spread to meet all our guests’ expectations.

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Reviewed 15 March 2014

*no follow up from the staff *booked early and provided preference, nothing was done *room service kept on calling to clear the tray (breakfast) after an hour, informed them we are still eating...taking our time. but to no avail, they still called more than 3x *placed DND outside the door, housekeeping knocked 2x *no explanation of what is included in the rate and hotel facilities *nobody bothered to even tell us which floor our room is

Stayed: March 2014, travelled solo
2  Thank Mei L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, Manager at Holiday Villa Hotel & Residence City Centre, responded to this reviewResponded 22 April 2014

Thank you for your feedback on your recent stay with us. Please accept our sincere apologies for your unpleasant stay and inconveniences caused to you. Rest assured that your comments have been addressed with the concerned departments and appropriate measures have been taken accordingly to improve our service standard.

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Reviewed 6 March 2014

Had booked on-line direct via the Hotel web site, feed all information about the flight and arrival time. But either the front office nor the representative desk at Airport had any information. I had called from Dubai to arrange for pick-up from Airport. No arrangement was done, later was dropped in Bus after one hour waiting that smelled like stable.
The reception has trainee who does not care to feed the correct information on check in form and ask the guest to sign.
To add to all these, TV welcomes as your are some other person and the Toilet was not cleaned. The House keeping takes one hour to respond.
Wondering why did I book this hotel and how long i could stay?

  • Stayed: March 2014, travelled on business
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Thank Architect63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, Manager at Holiday Villa Hotel & Residence City Centre, responded to this reviewResponded 22 April 2014

Thank you for your constructive feedback. It is indeed with deep concern that we received your feedback though Trip Advisor. As we strive to ensure that each one of our guests feel valued and cared for as reflected in all the positive feedback on this Site, we sincerely apologized for the unpleasant experience you have had during your stay.We have investigated with the concerned departments and rest assured that we have taken measures to improve our services though appropriate trainings.

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Reviewed 27 February 2014

Great Restaurant,, Asian food still need to improve,, alot!!! please include chilli sauce not Tobasco in all restaurant, a good area to watch football, but food timing need to be faster, faster.. clean,, but still need a lot of improvement especially plumbing!!!! for most of Doha's apartments!

Room Tip: Please do not have expectations on any of their apartments.. Sealine beach is great for desert quar...
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  • Stayed: November 2013, travelled with family
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1  Thank rafdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, Manager at Holiday Villa Hotel & Residence City Centre, responded to this reviewResponded 27 April 2014

Thank you for your feedback. It is with great concern that we received you feedback via the tripadvisor. Your feedback has been taken seriously and rest assured that we have taken measures to improve our services through appropriate trainings.

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Reviewed 26 February 2014

Was attending a conference in Doha and was booked into this hotel by the organizers. The hotel was more than I bargained for. I had a suite which was very spacious. I was pleasantly surprised to find a personalized welcome message on the TV screen waiting for me. The food was good even though the cost of a buffet is quite pricy. Overall its a place I will like to stay again and again.

  • Stayed: November 2013, travelled on business
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1  Thank digitaldoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, Manager at Holiday Villa Hotel & Residence City Centre, responded to this reviewResponded 22 April 2014

We are delighted to hear that you are satisfied with the hotel and its facilities. We certainly look forward to welcoming you back to Holiday Villa Hotel & Residence City Centre and be of service to you. Thank you

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Reviewed 9 February 2014

Absolute joke of a place. $79QAR for brunch....which would be acceptable if the food wasn't low grade dog food that wasn't even warm. It gets better though. The migrant housekeepers argued how many towels I'm afforded with 3 individuals in a 2bdrm apartment. I demanded 2 towels per person/day. I now have to steal them off of their cart when they're not around. I need two because the person who designed the bathroom didn't think a shower curtain or door was a necessity...so the floor is literally soaked daily. To top it all off I went to their fitness center, which would barely pass for a low level version of planet fitness in the states - it's $630QAR/mo. or $80QAR/day. Who are you kidding with all of this, your hotel is a dump and I'll make it my mission to spread the word on every travel site....on top of obviously never staying here again.

  • Stayed: January 2014
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2  Thank Brandon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, Manager at Holiday Villa Hotel & Residence City Centre, responded to this reviewResponded 22 April 2014

Thank you for your feedback on your recent stay with us. It is indeed with deep concern that we received your feedback though TripAdvisor. As we strive to ensure that each one of our guests feel valued and cared for as reflected in all the positive feedback on this Site, we sincerely apologized for the unpleasant experience you have had during your stay.
Your constructive feedback received has been taken seriously. We have investigated with the concerned departments and rest assured that we have taken measures to improve our services though appropriate trainings.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Villa Hotel & Residence City Centre

Address: Zone 25, Street 997 Ibn Abi Sulma Muntazah Signal, Doha 47601, Qatar
Region: Qatar > Doha
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#39 Spa Hotel in Doha
#55 Luxury Hotel in Doha
Price Range: £49 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Villa Hotel & Residence City Centre 4*
Number of rooms: 357
Official Description (provided by the hotel):
Situated in the heart of Doha, the hotel is strategically located at Al-Muntazah Signal, opposite the Muntazah Park. It is located 15 kilometers away from Hamad International Airport and within reach from The Corniche, Doha Exhibition and Center, Qatar National Convention Centre, Aspire Zone, Katara and Souq Waqif. It has 357 lavishly furnished hotel rooms and 396 serviced apartments with modern facilities. It features 2 ballrooms and 6 meeting rooms equipped with internet access and audiovisual system. The hotel has four dining outlets. The Lagenda International Restaurant serves 24-hour all day buffet and a la carte dining. D’Chopstix Chinese & Japanese Restaurant is a trendy Far Eastern fusion cuisine. The Lobby Lounge is the perfect meeting point for business and casual chat while the Poolside Cafe that provides a tropical retreat in the heart of the city, offering healthy and scrumptious snacks indoor or al fresco dining by the pool. Watch live games at Kafe Ole. The hotel includes access to the Swimming Pool, Kids Wadding Pool, Gym, Business Centre. Other facilities and services include 24-hour In-Room Dining, Laundry and Dry Cleaning, Concierge Services, Cross Signing Facilities, Secretarial Services, Valet Parking. For health, beauty, wellness and entertainment Holiday Villa Doha features Activa Fitness Club, Amoaras Relaxation Spa, Snips Hair & Beauty Salon and Qball Room Billiard & Snooker Centre. ... more   less 
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Holiday Villa Hotel And Residence City Centre

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