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“turned to be the worst experience in my life” 1 of 5 bubbles
Review of Holiday Villa Hotel & Residence City Centre

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Holiday Villa Hotel & Residence City Centre
Ranked #59 of 141 Hotels in Doha
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“turned to be the worst experience in my life”
1 of 5 bubbles Reviewed 29 April 2014

I checked in at the hotel on the 15th of March and stayed there till 21st of April 2014. For the first week i was really satisfied with the overall stay, food, service, cleanliness of the rooms, and the hospitality of the staff.
Problems started to happen from the second week. When i found out that housekeeping only come to change the blankets however they do nothing to clean room. By the end of the 5 weeks i could easily write down my name on the floor and on the bed side table from the massive amounts of dust.
I even asked them for batteries for the TV remote control and they never got it.
The pool design and location is really bad. If you want to have a sun bath, you have to be by the pool from 9 AM till noon max as the sun will be behind the hotel building.
For some reason this hotel is attractive to sports teams, during my stay there was a competition for aerobics or something, and the hotel was invaded with sports people, all of this is good however, in the breakfast the hotel stopped serving omlette during the sports people stay.
2 Terrible things have happened, I sent one shirt to the laundry and it came back with an ink stain. And when i complained i was faced with complete stupidity and ignorance. Despite the fact that my booking was through my company, which is one of the American companies present in Doha. All what was offered to me was either 5 times the cost of laundry or one time to send to the laundry for free!!!!!
Last but not least. One of my polo shirts was stolen from my room. And again when i complained, nothing happened. Just had lots of discussions with silly useless people and when I told them I will call the police, they told me that nothing will happen. And when i asked them to check the cleaning guy. I was also advised that this guy used to work for the hotel for 5 years without a single complaint!!!!! this is the reply I got.
In case you are obliged to stay there make sure you stay for one or two nights max, dont use the laundry, and dont ask for cleaning the room - you will never know what might get lost.

  • Stayed March 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank Maged S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, Manager at Holiday Villa Hotel & Residence City Centre, responded to this review, 20 May 2014
The management of the hotel thank the reviewer for his constructive feedback and had met with the company representative to clarify the issue with the guest directly. The hotel had taken note of the negative experience and took steps to prevent it from happening again.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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250 reviews from our community

Traveller rating
    43
    111
    58
    18
    20
See reviews for
26
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150
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Doha, Qatar
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 27 April 2014

i have stayed there for a week i really enjoyed the hotel rooms are good clean staff helpful smiley especially Ramy the reception guy food is not very good but not bad if visiting doha again will be staying there

Room Tip: suite rooms very good
See more room tips
  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Good S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, Manager at Holiday Villa Hotel & Residence City Centre, responded to this review, 4 May 2014
We thank you for your comments and are delighted to hear that you have had an enjoyable stay with us and look forward to welcoming you back to Holiday Villa Doha in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 26 April 2014 via mobile

Calm room, free wifi everywhere, budgetary prices, 10 minutes to any other venue in Doha ( and to the airport), underground parking, a barber shop, a pool hall and a GYM!
International Tv stations, wired and wireless internet access in the room, very nice bath (powerful water jet).

Nice asian cuisine as well.

Stayed April 2014, travelled on business
Helpful?
Thank Dernayka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, Manager at Holiday Villa Hotel & Residence City Centre, responded to this review, 27 April 2014
We thank you for your comments posted in TripAdvisor and are delighted to hear that you have had an enjoyable and satisfactory stay with us. We look forward to welcoming you back to Holiday Villa in your next trip to Doha and be of service to you again !
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leesburg, Virginia
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 20 April 2014

I would go back here. Nice breakfast, good service.. Helpful reception staff, exactly what you expect in the middle east. I had a nice, quiet room as well. Bus was there to meet at the airport when I arrived.

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jstrahler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, Manager at Holiday Villa Hotel & Residence City Centre, responded to this review, 22 April 2014
We thank you for your positive comment and are delighted to hear that you have had an enjoyable and satisfactory stay with us. Certainly look forward to welcoming you back to Holiday Villa Hotel & Residence City Centre Doha-Qatar.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 20 April 2014

The staff were very helpful with ordering taxi's, dry cleaning, finding the local supermarket. I had to leave early and the dry cleaning was brought straight to my room with no fuss.
The room was cleaned to a very high standard. Bed was comfy. The swimming pool looked nice but I didn't go in. The only fault, if I must name one, was that there wasn't a bath robe.

Room Tip: The fifth floor seemed nice
See more room tips
  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nicnak33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, Manager at Holiday Villa Hotel & Residence City Centre, responded to this review, 22 April 2014
We thank you for your good comments and the opportunity for us to be of service to you. Certainly look forward to welcoming you back to Holiday Villa Hotel & Residence City Centre Doha-Qatar.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 March 2014

The best option thrifty traveler.
Staffs are very good. They allowed me to check in early (as soon as the room is available). Rooms are in good condition but I didn't like the few choices of food for breakfast.

  • Stayed February 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Guin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, Manager at Holiday Villa Hotel & Residence City Centre, responded to this review, 22 April 2014
Thank you for sharing your experience with us for your recent stay. We will definitely look into at improving the breakfast spread to meet all our guests’ expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 15 March 2014

*no follow up from the staff *booked early and provided preference, nothing was done *room service kept on calling to clear the tray (breakfast) after an hour, informed them we are still eating...taking our time. but to no avail, they still called more than 3x *placed DND outside the door, housekeeping knocked 2x *no explanation of what is included in the rate and hotel facilities *nobody bothered to even tell us which floor our room is

Stayed March 2014, travelled solo
Helpful?
2 Thank Mei L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, Manager at Holiday Villa Hotel & Residence City Centre, responded to this review, 22 April 2014
Thank you for your feedback on your recent stay with us. Please accept our sincere apologies for your unpleasant stay and inconveniences caused to you. Rest assured that your comments have been addressed with the concerned departments and appropriate measures have been taken accordingly to improve our service standard.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Villa Hotel & Residence City Centre

Property: Holiday Villa Hotel & Residence City Centre
Address: Al-Muntazah | PO Box 47601, Doha, Qatar
Region: Qatar > Doha
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#54 Luxury Hotel in Doha
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Villa Hotel & Residence City Centre 4*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Fastbooking, Agoda, Odigeo, Southall Travel, Asiatravel.com Holdings, Hotel.de, Ebookers and HRS so you can book your Holiday Villa Hotel & Residence City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Villa Hotel And Residence City Centre

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