I checked in at the hotel on the 15th of March and stayed there till 21st of April 2014. For the first week i was really satisfied with the overall stay, food, service, cleanliness of the rooms, and the hospitality of the staff.
Problems started to happen from the second week. When i found out that housekeeping only come to change the blankets however they do nothing to clean room. By the end of the 5 weeks i could easily write down my name on the floor and on the bed side table from the massive amounts of dust.
I even asked them for batteries for the TV remote control and they never got it.
The pool design and location is really bad. If you want to have a sun bath, you have to be by the pool from 9 AM till noon max as the sun will be behind the hotel building.
For some reason this hotel is attractive to sports teams, during my stay there was a competition for aerobics or something, and the hotel was invaded with sports people, all of this is good however, in the breakfast the hotel stopped serving omlette during the sports people stay.
2 Terrible things have happened, I sent one shirt to the laundry and it came back with an ink stain. And when i complained i was faced with complete stupidity and ignorance. Despite the fact that my booking was through my company, which is one of the American companies present in Doha. All what was offered to me was either 5 times the cost of laundry or one time to send to the laundry for free!!!!!
Last but not least. One of my polo shirts was stolen from my room. And again when i complained, nothing happened. Just had lots of discussions with silly useless people and when I told them I will call the police, they told me that nothing will happen. And when i asked them to check the cleaning guy. I was also advised that this guy used to work for the hotel for 5 years without a single complaint!!!!! this is the reply I got.
In case you are obliged to stay there make sure you stay for one or two nights max, dont use the laundry, and dont ask for cleaning the room - you will never know what might get lost.
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- Also Known As:
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