About 20-30 minutes from the airport by Taxi. It cost me 50 QAR. Pretty centrally located in Doha.
My reservation was in order. There were several people checking in at the time I came in, a staff member had my details ready and escorted me to my room without having to wait. This was a nice touch.
However! What I did not appreciate is that hardly had I set foot in the room and the upselling started. Turns out the booking I made did not include breakfast. They wanted me to cough up another 200 QAR per night for Executive Club Lounge access with breakfast etc. She said that breakfast alone costs 115 QAR ($32 US) and if I get the upgrade then I get to use the Lounge etc. Personally, I feel $32 for breakfast is already a rip off and the Crowne Plaza did not want to stop there but go even further. Left a bad taste.
Comfortable, modern design, plenty of electrical outlets at good locations. Very tastefully decorated. Very spacious. Top marks for the room. Bathrooms was mostly very nice with a good set of accesories.
One major drawback in the bathroom. See picture attached. The bath tub cum shower arrangement left a lot to be desired. The Tub is a bit raised and there is space around the tub that fills up with water. In just a short 5 minute shower that I took, this space fills up with water and there is no way to avoid this. Creates a messy clean up job for the staff. Very, very poor design and lack of planning. Unimpressed.
Was given a username and password upon checkin. This works on upto 4 devices. This worked like a charm on both my laptop and smartphone. In short the internet at the Crowne Plaza Doha rocks! I was even able to make international calls using the VOIP App that I have installed on my Smartphone. Well done.
One of the best equipped fitness centers that I have visited in a while. More equipment than I know what to do with. Top notch, state of the art TechnoGym equipment. Very well done indeed!
I needed to request late check out and one evening I tried to reach the Front Desk at about 10:30 pm. I got the Operator who promptly said he would transfer me. The phone kept ringing and ringing and ringing and I let it ring for 5 whole minutes (how do I know? Well, there is a display on the phone that displays the call duration). There was no answer. I figured I will call in the morning and sort it out. I did send out a Tweet that the Crowne Plaza did not bother to answer my call. I got a call from the Front Desk at 11:30 pm that woke me up. Apparently their Twitter site monitoring is good and they had got word. They did offer me the free late checkout that I requested.
The next day I was in the middle of checking out. The Manager appears magically out of nowhere and brings up the issue that I had faced. He assured me that the matter has been addressed and apologized for the inconvenience. I even got an email from him after I had left. Very well handled and it restores my faith that people take customer service seriously.
Good location, comfortable room, great internet, great fitness center and management that cares. I hope to get a chance to be able to return to Doha for business and stay at the Crowne Plaza.
- Official Description (provided by the hotel):
- A modern hotel for business and relaxation in Qatar's dynamic capital city. The iconic Event Centre, a futuristic sphere of glass and steel, announces your arrival to Crowne Plaza(R) Doha - The Business Park and sets the tone for a contemporary stay. With it's 378 stylish rooms and suites, the 5-star hotel places you in the heart of one of Doha's key business districts, close to major banks and firms. It is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport. When business is done, wind down at one of six restaurants and bars: Aramede - an Arabic - Mediterranean all day dining theatre, Rodizio - fine Churrascaria dining, Misturado - a Brazilian bar, Savor - an elegant lounge, Liquidity - a lively rooftop pool bar and relax in privacy at the Executive Lounge. From a 24-hour Business Center to a Spa and Fitness Center, our flexible amenities are designed to keep you feeling creative and energized. Just around the corner is the Corniche, great for evening or morning walks, and for more cultural experience, visit the renowned Souq Waqif or The Museum of Islamic Art. For a long term stay at Crowne Plaza(R) Doha - The Business Park, we also have superbly appointed residences featuring one or two bedroom apartment style suites, with the convenience and service of a five star hotel. ... more less
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