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“Absolutely OUTSTANDING”
Review of The Torch Doha

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The Torch Doha
Ranked #29 of 136 Hotels in Doha
Certificate of Excellence
Reviewed 23 February 2013

Refardless of the absolut perfection of all of the hotel details, service, food, rooms, quality, architecture, personal .... Doha and Qatar are a must if someone wants to taste the oriental luxus !

My coingratulations to The Torch staff and my respect and admiration to Aspire !

Don't miss it !

Room Tip: All of them with an impresive view
  • Stayed: January 2013, travelled as a couple
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Thank jmechano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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258 - 264 of 367 reviews

Reviewed 7 February 2013

Went to Doha to watch a football match, so expected traffic in the approach to the hotel (as it is located next/adjacent to the stadium) and we landed in Doha a few hours before the match. So no blame to the hotel or its location for that. Location is remote, but there is a mall attached.

There was chaos at the door as fans were waiting to see the stars, but the doorman immediately identified me as a hotel client and came to the car to get the luggage. Well done.

Check-in
Staff at check in very friendly and polite, but the check-in procedure was a little slow. Scanning of passports could be faster or even requested by email when booking and this could speed up process (unless they need the Doha entry stamp).

Room
Room comfortable in size. The high tech system of controlling all from the iPad made my 9 year old thrilled, and honestly easier than having a remote for the tv, and hundreds of switches for lights in the room. Software very easy to use. They could add the hotel services (restaurants and others) and city information to the iPad.

Complimentary mini bar (first stock), after you finish the contents then you pay for next lot. Though remember its a dry hotel and therefore no alcohol throughout.

If you need pitch dark rooms to sleep, the room lacks a blackout curtain, light gets in from the floor as curtains are a little short (i presume so they flow easily with the electric system) and lights from phone system and iPad dock are on throughout. Light is not strong in the morning, but room is not pitch dark.

Bathroom excellent with separate shower box, and good amenities. Shower box had a rain shower, but it was so high that by the time the water got to you the pressure was not that strong, but still was a good shower.

Cupboard/drawer space minimum if a couple is together and the trip is longer than a few days ( I was with my son and there for one night).

Bed very comfortable. Excellent in size and comfort.

Work desk relatively small and too clustered with typical hotel literature, which should be placed somewhere else (coffee table, under tv furniture) to allow the desk to be used.

View is obstructed by the mesh system on the outside of the structure, but this is part of the design and it is what gives the hotel its character from the outside.
The outside lighting system is incredible and on that day they had changed the whole color of the hotel lights to the national colors of the Spanish football team. Spectacular.

Room service
Ordered a quick snack before the match for me and my son. Order done effortlessly through the in room iPad. Ordered a Burger and meat was a little dry and quality of the meat was average. A top hotel should be offering much better quality. Quality can always be compared in simple dishes.

Breakfast was good but pancakes arrived a little cold.

Lobby snack bar
After the match my other son (he only came to Doha for a few hours and did not stay at the hotel) was hungry so we ordered some snacks at the lobby. The ordering procedure was very slow. Staff was always smiling and polite but VER VERY, slow. It took 15 minutes to get a coke and water, and the lobby bar was not full at all (4 tables occupied) and 5 staff at the lobby bar. When we ordered the food that did not take too long. Again when we finished, the bill took too long. The staff are not good at all at Multi-tasking though very courteous.

On the day of departure we wanted an afternoon snack and the staff was eager to accommodate an order of a fresh soup off the menu as kitchen was not too busy. This is what a 5 start hotel should do, we'll done.

Special mention
Around midnight I needed to print some documents so one of the ladies came from the reception to the business centre and she was very competent and helpful. I found the business centre a little small. It was an open one and many tables but actually workstations with laptops I only saw one. The lady was very helpful and competent with this.

We had seen the same lady before in the lift and my son had forgotten his pen (he was in a mission to get autographs from players), and she immediately came forward and gave him her pen. Great of her! her name was Sam.

Wifi
Complimentary wifi throughout hotel which is great, and though one of he comments says it was slow, I found it adequate for normal Internet usage (did not download heavy documents). Lack of passwords and possibilities of connecting multiple devices makes it a hotel of the era. Great step.

Conclusion
Great property. Pleasant staff. Needs more movement to keep staff more dynamic.

Recommendation:
More aggressive in marketing to increase room occupancy, but should not lower prices to filter clientele, so maybe packages including meals, massages or something complimentary to bring more people in. Would not like to see such a great hotel wasted.

  • Stayed: February 2013, travelled with family
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1  Thank ArBy777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2013

Restaurant 360 is located on the 47th floor of the incredible Torch Hotel. The Hotel is a stunning construction, super sleek and futuristic but clearly not yet heavily frequented as there was hardly any one around either the hotel or the restaurant during our lunch time visit. In 360 there were just 2 other diners. It is a long trek from central Doha, around 30 minutes and 50 QR in a cab so perhaps that is why. The restaurant revolves and the views are far reaching across the city. We had a good time and the moving views are a talking point but the atmosphere was a tad surreal given the lack of punters in a place on such a scale. A pianist/singer entertained whilst we dined. Food was good, not highly memorable but enjoyable. Service was first class. The restaurant is dry but they make excellent mocktails. We enjoyed the experience and it is worth a trip just to view the striking design if you can be bothered to trek out of town. Aspire Park is next door as is Villagio Mall so there are other reasons to visit the area if these would interest you. Children are not allowed in 360 on an evening which is why we came during the day. There is another restaurant within The Torch where children are welcome at night called The Flying Carpet and this looked amazing also.

  • Stayed: January 2013, travelled with family
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1  Thank mrstraveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2013

For all the gadgetry and cool architecture, the Torch cannot keep a basic Wi-Fi signal operating. It is not an easy place do do business if you need a strong signal. They should offer in- room cable connections, even if they charge for it. They have ports to connect but they don't work!

Other than that, it is a spectacular design and memorable experience.

  • Stayed: January 2013
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Thank madrussian2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2013

i've been in Torch Doha with my family,, it's amazing hotel very nice view's and restaurants too, we do enjoy the nice food and amasing serivec too...
i love the room too, for sure we will keep going there whenever have free time to spend.
anyone who would like to spend a nice time with family this is the best place you can choose in Qatar and u will be so happy with the extremely service and food.

  • Stayed: January 2013, travelled with family
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Thank nas_k_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2013

Its amazing restrant , super level of service , striking high design restrant , stylish & the most delicious food ever tast ..... Its my favourit resturant whenever i go out ....
The most prestige restrant & Experiance you should not miss it
Sher & nas

  • Stayed: December 2012
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Thank Sheroooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2013

It was a great experince, stayed there for 2 nights, great hi tech room where u can controle everything with thw ipad, love the lighting effects, great spa, didnt try breakfast, had afternoon tea in the 360 rotating resturant which was greart, connected to the large lovely shopping mall, best in Qatar, where u can have everything from supermarket to cinema to ice skating to shake shak burgers....highly recommended...

  • Stayed: December 2012
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Thank RoRe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Torch Doha

Address: Al Waab Street, Aspire Zone, Doha, Qatar
Region: Qatar > Doha
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #29 of 136 Hotels in Doha
Price Range: £133 - £207 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Torch Doha 5*
Number of rooms: 167
Official Description (provided by the hotel):
At 300 meters high and with 360° panoramic views across Doha, The Torch is haven for discerning visitors, from sports enthusiasts and business leaders to health and wellness seekers.Currently the tallest hotel in Qatar, The Torch is the centerpiece of Doha's majestic Sports City - Aspire Zone. The iconic hotel is spread across 51 floors with rooms and suites featuring a unique iPad in-Room Solution, mood lighting system in 12 different colours and Interactive LED TVs. The Torch Doha is located on Al Waab Street, 30 minutes north of Qatar International Airport and 20 minutes away from the city centre. Hotel guests have private walkway access to Doha's largest shopping mall Villaggio. Our meeting rooms feature state-of-the-art technology including built in LCD projectors, high speed internet to support real-time video conferencing and smart TVs. ... more   less 
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