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“Nice hotel, not so cozy”

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InterContinental Doha
Ranked #15 of 135 Hotels in Doha
Certificate of Excellence
La Massana
Level Contributor
95 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Nice hotel, not so cozy”
Reviewed 25 July 2014

Actually i don't really have anything negative to say about this hotel. Also why i have given it 4 stars. But the overall feeling was anything but cozy. Its more like a cold controlled environment. Where everything works, but has no soul. Being there on business, i didn't really need cozy. So it was all in all okay. Only big problem i had with the place, was when i was served a beer with a large shard of glass in it. Luckily i didn't drink it or i would have been hospitalised. They opened a screw cap beer with a bottle opener. Not so smart.

Room Tip: Know that there are cameras everywhere in this hotel.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank JokkeDeFrib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICDOHA, Manager at InterContinental Doha, responded to this review, 27 July 2014
Dear Guest,

Thank you very much for taking the time to write a review regarding your recent stay at the InterContinental Doha.

We appreciate your kind feedback about our hotel and thank you for choosing InterContinental Doha as your lodging of choice.

We are looking forward to welcoming you back at the InterContinental Doha in not too distant future.


Kind regards,

Ariel Bustillo
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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899 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (188)
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English first
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 July 2014 via mobile

This is a very nice business hotel with wonderful rooms and great staff. The club lounge is particularly nice at this Intercon.

The pool area and beach is nice and clean and a very large area which caters well for the size of hotel.

I'm a great fan on intercontinental and this hotel does the brand name justice.

It is my go to hotel for business in Doha!

Stayed May 2014
Helpful?
Thank PoseidonMkVI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICDOHA, Manager at InterContinental Doha, responded to this review, 27 July 2014
Dear PoseidonMkVI,

Wow! What a great review!

Thank you very much for your feedback regarding your recent stay at the InterContinental Doha.

We are so pleased to read your excellent feedback regarding our hotel. We are glad that you have chosen us for your business trip and Doha and your loyalty with InterContinental hotels is deeply appreciated.

We are looking forward to welcoming you back at the InterContinental Doha in the near future.


War regards,

Ariel Bustillo
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 July 2014

I stayed mistakenly at Intercontinental Doha as my travel guys mixed up the City intercontinental with the one which is opposite St.Regis. In any case I landed here & offcourse its more a leisure property rather than the business hotel which I was looking for. Property is nice & good for family if you are planning a trip. Big pool, tennis courts, private beach & what not. They have a really good spread at breakfast as well. Internet was good as well both wired & wifi. As taxis are cheap private one not the hotel limos, so distance from city not matters a lot. Its a good property to live in.

Room Tip: Take a room with pool view
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  • Stayed May 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shekhu_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICDOHA, Manager at InterContinental Doha, responded to this review, 22 July 2014
Dear Shekhu_10,

Thank you very much for taking the time to write a review regarding your experience at the InterContinental Doha.

It was our pleasure having you as our valued guest in our hotel and lucky that you ended up staying at our hotel where you have tried our excellent facilities, services and amenities. We are so pleased to know that we haven't disappointed you and thank you very much for sharing your experience here at TripAdvisor community.

We are looking forward to welcoming you back at the InterContinental Doha in not too distant future.


Kind regards,

Ariel Bustillo
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 July 2014

Beautiful beach and pool area, fantastic club room, helpful professional staff. A little way out of town. Not sure sure if facilities will seem as good when the hotel extension is completed as it seems to be very big. But I have questions for the management. Why when we sat down for a drink in a bar were we offered a very extensive alcoholic drinks menu, when we had made our choices the server then said they had not been allowed to serve alcohol in that bar since last October , so why in June are they still giving out this menu. Why in the room is there a small flyer suggesting a 5km jogging route which when you try to follow it is totally blocked by a construction site. Why were we only given the flyer about the hotels shuttle service as my husband enquired about arranging a car back to the airport. Surely this information could have been put in each room. It certainly would have meant we could have made better use of our time in Doha . The hotel very kindly brought us a cake and beautiful fruit basket as it was our wedding anniversary, at 20 past midnight on the evening we checked in. We had a small taste of the cake and a few grapes due to the late hour. When we returned from the beach late morning next day planning on eating our cake with some fruit , it had all been taken away. Just hope a staff member enjoyed the cake and fruit rather than bin it. Oh yes when we arrived the bath was full of cold water and countless rose petals, but the room staff did not clear this up in the morning in fact the bath was still like this when we left. Luckily we prefer to use the shower. So yes lots of good points but the information being given to guests needs to be examined and please give the guests a chance to enjoy their complimentary cakes and fruit. Overall enjoyed the stay but felt we could have enjoyed it more. Oh yes and a cork screw in the mini bar to open the wine would have been really useful.

Room Tip: Club rooms well worth the extra money. There are construction sites on both side of this hotel but b...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICDOHA, Manager at InterContinental Doha, responded to this review, 6 July 2014
Dear Guest,

Thank you very much for taking your time writing a review regarding your experience at the InterContinental Doha.

It is our great pleasure to receive such kind of feedback. We deeply appreciate the gleaming review that you have written about some of the services that we have in our hotel so at least we are able to know the areas that we need to change or improve. Without we would not realized those changes. Also. we apologize for the disappointments and inconveniences that we have caused you during your stay. Rest assured that your very valuable feedback will be taken into consideration and we'll work it on so it will no longer happen in the future.

Once again, thank you so much for your valuable feedback and we are looking forward to welcoming you back in the future.

Regards,

Ariel Bustillo
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 June 2014 via mobile

I am often in Doha for work and have never had a reason to stay anywhere else but at the old Intercontinental. The rooms are very spacious and there are numerous bars/restaurant options. Choices are always better than no choices...
The staff is always on top of their game, paperwork filled out prior to your arrival, and so so friendly. Probably the best thing about the hotel however is the amazing breakfast. I get up early just to sample the fresh fruit and all the great juices and well everything. Just makes my morning.

Stayed June 2014, travelled on business
Helpful?
Thank dbc_la
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICDOHA, Manager at InterContinental Doha, responded to this review, 2 July 2014
Dear Guest,

Thank you very much for positive feedback and for your nice review!

I'm very glad to know that you don't stay anywhere else but InterContinental Doha while your'e on a business trip in Qatar and learn your appreciation about our friendly staff who are always on top of the game.

I have shared your comments with my whole team as you have mentioned their excellent level of service. We are very much grateful for your compliments!

Indeed, we have a spacious newly refurbished rooms and great variety of restaurants so you don't have to go elsewhere but within the hotel. Thank you too for the excellent feedback regarding the breakfast in Coral All Day Dining.

I hope you will join us again in the near future for more of our service that we pride ourselves in delivering to our guests.


Best regards,

Ariel Bustillo
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florence, Italy
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 29 June 2014 via mobile

I'm used to travel for business reasons and I find this hotel really great. Starting from reception, housekeeping, restaurants, waitress kindness....
Compliments to the management. Your working in a great way. See you soon

Stayed June 2014, travelled on business
Helpful?
2 Thank melpes69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICDOHA, Manager at InterContinental Doha, responded to this review, 1 July 2014
Dear Melpes69,

Thank you for the great review! We are ecstatic that you enjoyed your entire experience at our hotel. We will make sure to let our entire staff know that they contributed to a magnificent stay.

We look forward to welcoming you back for another great stay soon.


Best regards,

Ariel Bustillo
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
165 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 997 helpful votes
Reviewed 22 June 2014 via mobile

I'm currently visiting Doha on a business mission and it is my first time at their intercontinental, West Bay. Staff is very welcoming and smiling. Very professional and paying proper attention to all details.
My room was ready as requested on my arrival. Very clean and neat. Defiantly recommend.

Note: Ask for Ms. Silvia at the reception area. She is a great help!

Stayed June 2014, travelled on business
Helpful?
4 Thank SamehSabry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICDOHA, Manager at InterContinental Doha, responded to this review, 23 June 2014
Dear Guest,

Thank you very much for taking a moment of your valuable time writing a review regarding your recent stay at the InterContinental Doha.

I am very glad that you have chosen our hotel as your lodging of choice while on business trip here in Doha. I am also very pleased to read with your excellent comments about the hotel and the service that our team has provided. I have forwarded your feedback to the entire team and your commendation for Szilvia.

We hope you will stay with us again whenever you travel back to Doha.



Kind regards,


Ariel Bustillo
Quality Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Doha

Property: InterContinental Doha
Address: Al Istiqlal Road | West Bay Lagoon, Doha 6822, Qatar
Phone Number:
Region: Qatar > Doha
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Doha
#6 Business Hotel in Doha
#6 Romantic Hotel in Doha
#6 On the Beach Hotel in Doha
#15 Luxury Hotel in Doha
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Doha 5*
Number of rooms: 258
Official Description (provided by the hotel):
InterContinental Doha is an iconic landmark in the Heart of Doha. Nestled in landscaped gardens with 500 meters of sandy beach, the InterContinental Doha features 8 restaurants and bars including the famous Belgian Cafe, a range of recreational facilities and a free form swimming pool. The hotel's prime location is just minutes from downtown Doha and major government and corporate offices and within walking distance to the Doha Exhibition Centre, City Center Mall and Doha Golf Club. ... more   less 
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Also Known As:
Intercontinental Doha Hotel Doha
Doha Intercontinental

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