We stayed at the Saray just last week for 2 nights and were booked into a 2 bed apartment. As soon as we walked in the lobby there was a smell of sewers which we were told could not be fixed that day as it was a Friday and nobody worked Fridays. We did see the room first and all seemed ok on initial inspection. Parking the car was challenging as the car parking was underground. Due to the amount of construction going on outside the hotel there was very little room to get a large 4x4 onto the ramp leading down to the car park. Also, access is only via a security guard letting you in - on 2 occasions he was not there and we had to run into the hotel to get someone to let us in. Later on I noticed that there was alot of water on the floor of the en suite - I mentioned this to reception the following morning who said they would get someone to take a look. This was not fixed by the time we left. The breakfast was also very basic and the cheese was dry and curling up at the ends. We spoke to the Manager before check out mainly about the parking problems and the bathroom floor being wet from a leak and he denied we had ever mentioned the problem with the floor. He was extremely rude and did not believe there was a problem with the bathroom floor. All he did was keep asking for the money we owed him. I said he should be there to help us and he just said give me the money you owe. Avoid at all costs due to the construction site around it and also the rude Manager. To top things off we then got an email from Bookings.Com to say we had not stayed at the hotel and there was a cancellation fee - this was sorted by Bookings.com (who were very helpful) but I did pass on my experience to them...
- Official Description (provided by the hotel):
- Saray Musheireb Hotel is strategically located in the heart of Doha; walking a few footsteps to Musheireb Project just 10 minutes from Diwan Amiri and Souq Waqif; 15 minutes from the Gulf Arabian Sea Al Corniche where you can find the Qatar Islamic Museum; 20 – Minutes’ drive away from Doha International Airport and it’s also easy to reach all Banking Finance and various Government Offices. Saray Musheireb Hotel has 216 apartment’s with air-conditioned rooms and with full kitchen equipment’s and a 24-hours front desk and Housekeeping services. SARAY Musheireb Hotel has indoor pool, sauna, jacuzzi gym, free wireless access and free parking. All rooms and apartments are decorated in warm colors and include a spacious living room with flat-screen TV and a bathroom stocked with toiletries, iron and a hairdryer.The team of the Saray Musherib Hotel & Apartment, is what marks the difference between a good hotel and a singular hotel.Our efforts are aimed of making the team the best team in its category for the benefit of our clients.Because we highly value diversity, we have our own staff collaborations of different nationalities who contribute to adding a personalized , international touch.In synthesis, the commitment to Human Resources Policy, the professionalism and experience of our managing team, the commitment of our personnel is this project guarantees the client an unforgettable experience. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, HostelWorld, Hotels.com, Booking.com, Expedia, TripOnline SA, Evoline ltd, Ebookers, HotelsClick and 5viajes2012 S.L. so you can book your Saray Mshereb Delux Hotel Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.