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“Marhaba Restaurant”

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The Royal Riviera Hotel
Ranked #90 of 140 Hotels in Doha
Reviewed 8 May 2014

Went for dinner in Marhaba Restaurant but turned to be Shisha Restaurant.
Buffet is less than average, less quantity, long time to supply extra items.
Very noisy. TV sound is very loud. We asked several times to lower the noise and they hesitate because other guests watch football match.
Atmosphere is little hot. Service is average.
It's fine for the price. But it's difficult to call it 5 star hotel.

Room Tip: Noisy Restaurant
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  • Stayed: May 2014, travelled with friends
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1  Thank Abu_Firas_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRoyalRivieraHotel, Front Office Manager at The Royal Riviera Hotel, responded to this reviewResponded 3 June 2014

Dear Mr. Firas,

Thank you for taking the time to submit your feedback. We appreciate both positive and negative feedback, as it helps us to identify what our guest expectations are.
We take all comments seriously and the points you raised have been communicated to the relevant departments and necessary action was taken to improve the service.

I sincerely hope that we will have the opportunity to welcome you back in the near future.

Kind Regards,
Munira Kacapor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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71 - 77 of 136 reviews

Reviewed 30 April 2014

This hotel claims to be a 5 star online yet none of the staff seem to know. Most of the restaurant staff nearly understand. Reception staff seem to be well spoken and helpful. Security staff are useless. The walls are so thin you can hear everything your neighbours are discussing and the windows need replacing.

  • Stayed: April 2014
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1  Thank GlobalKelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

My stay at the hotel was short but I liked it , the hotel was very clean and very quiet and the employees were proficinal in dealing with guest's, parking was small swimming pool was small gym club was small but overall its nice and good value for money for staying a couple of quite days in doha

Room Tip: The higher the floors the bitter and quiter
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  • Stayed: April 2014, travelled with friends
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2  Thank Alsufyani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2014

Although they state on their website that they are a 5-star hotel, I reckon this is a 3-4 star establishment at best.

I did enjoy my stay here though. Very close to the Corniche area, old city centre, Souq Waqif & Museum of Islamic Art. The hotel does not serve alcohol, but the Movenpick does and is a 5 minute walk from the Royal Riviera. The hotel did launch their new roof-top "Sheesha" lounge during my stay and this is definitely going to be one of the places to hang out in old town Doha. The hotel is also very close to the airport. Because this is in old town, there are no fast-food outlets but there are many little kiosks with traditional schwarma's etc. The Souq Waqif is about 10 minutes away and offers a number of international restaurants - definitely a must.

Likes:
* Free, fast wi-fi all-over the hotel
* Good sized rooms & bathrooms
* Good selection of TV channels
* Kettle with coffee & teas (everything replenished daily - not even full 5-star hotels always do this in my experience)
* Helpful & friendly staff
* Easy to get a taxi from outside the hotel
* Visa assistance if you need an entry visa to Qatar
* Walking distance from the Movenpick! :-)

Dislikes:
* Breakfast was mediocre - nothing fancy, just the standard buffet fare
* Service in breakfast area not up to scratch. It seems that the training has not filtered down to the staff yet.
* Shower does leak a little into the bathroom, so make sure to put 2 mats to step on after the shower
* Very dusty around the hotel, be sure to pack a shoe brush if you plan to walk around

All in all, for the price you pay you can not beat this hotel. I would definitely recommend it and stay here on my next trip.

Room Tip: I got a city view room which was quite good.
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  • Stayed: March 2014, travelled on business
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3  Thank PietervdW1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2014

Ok - it is not up to the standard of one of the 5* hotels from the well-known chains, but it is also a lot cheaper. And the value for money is really good!
Location (as already described between the Museum of Islamic Art and the Souq Waqif great - if you stay in West Bay there's nothing to do in the evening!) and very helpful and friendly staff. The room was big enough, TV channels were ok (you don't go to Doha to watch TV anyway I suppose) and in my room there were slippers and a bathrobe. And that the mini-fridge is empty is not a disadvantage because it is better to buy your own stuff (cheap in the neighbourhood) anyway.
However, there are a few things were you realize that somebody hasn't thought things through. I saw for example a hairdryer in the wardrobe and when I wanted to use it (having wet hair after the shower) I realized that it had one of these big European plugs and that i needed an adapter for it. But it took housekeeping only 5 minutes to deliver an adapter.
It also happened to me the first time, that after showering the whole bathroom was flooded. But that's not really the fault of anbody in the hotel, it just shows the quality of the workers who build these hotels in the Gulf ... I think that the tilt angle of the floor of the walk-in-shower is not right. However, you can avoid flooding your bathroom by turning the water of if you don't need it while in the shower and by placing one of these big towles at the gap where the glass partition ends. So not a big deal.
Beds are comfy and you can crack open the window which is rare in the Gulf and the hotel is in a quiet area.
I selected the hotel for the location and for the pool and the pool is small and really only has 5 deck chairs, but I had never a problem getting one. However, since the pool is not heated it might be too cold in January and February and since there is no shadow at the pool, it might be too hot from May to October. But in March it was just perfect.
I also enjoyed the breakfast. I never eat this hot stuff anyway (except when it is freshly made) and I would advise not to touch the beef sausage they have in the Gulf ( at least I don't really like them), but I was happy to see that the breakfast buffet contained Hommos, Moutabal (egg-plant) and another thing which I think was made from eggplant and bell peppers. Very good! And they had fresh fruits and fruit salad made from fresh fruit. I was in Kuwait lately in a hotel which cost more or less the same as the Royal Riviera and they didn't have any of these items on the breakfast buffet. And if you miss something e.g. water, espresso, etc. just tell the staff and they will provide it to you. I had asked for water on the first morning and the next morning the waitress brought it to me proactively. And one day there was no fruit salat and I asked for it and they also brought me a small bowl. Maybe if you asked them for an omlett they will also make one for you.
I think the staff is really great there and very helpful!
A warning to the non-smokers: on the internet page the hotel advertises as being "completely non-smonking" - this is not true. In one section of the lobby you can smoke and also in front of the breakfast room - which I being a smoker appreciated very much (you can take your coffee with you).
For the evening I would recommend the Souq Waqif there are many restaurants there and for enjoying the skyline of West Bay go to the park of the Museum of Islamic Art and walk till the end and there is a small café where you can sit almost directly at the beach.

  • Stayed: March 2014, travelled on business
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Thank Amarena2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2014

This hotel WANTS to be more luxurious than it really is. Compare it to a Best Western in the US, 3 stars MAXIMUM. The room furniture and linen is very poor quality. The bathrooms don't flush toilet paper, the showers leak tons of water onto the floors, the towels are so cheap that they never dry fully, and the toilet paper is too thin. The service is TERRIBLE. First off, the English of the hotel staff is very poor, they hardly understood anything we ever said. The cleaning service takes FOREVER to get a hold of, and there is limited access to taxis. As a travel agent who lives in hotels 250 days out of the year, I would NEVER stay here again. This does not represent the Qatar luxury that is really out there. However, if you aren't picky and need a place to stay, fine, stay here, just don't be upset when you realize it wasn't worth the $250-$300/night fee.

  • Stayed: March 2014, travelled on business
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Thank HabbyTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2014

The room was quite large and got cleaned daily. I also really liked the breakfast buffet. There was a large selection of items available (hot and cold). The rooftop pool is also quite nice with a nice view. In addition, it is really close to the Museum of Islamic Art (stop by the Doha Bus), the start/end of the Corniche, and Souq Wafiq. Overall, I really enjoyed my stay here and will definitely stay here again since it has a great location and wonderful staff.

  • Stayed: March 2014, travelled solo
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Thank The_Traveling_Expat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal Riviera Hotel

Address: Al-Saflya Street, Old Salateh Corniche Road, Doha 29444, Qatar
Phone Number:
Region: Qatar > Doha
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #90 of 140 Hotels in Doha
Price Range: £36 - £70 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Riviera Hotel 4*
Number of rooms: 168
Official Description (provided by the hotel):
A place of luxury and exclusivity, The Royal Riviera Hotel is unique in service, location and style. Ten minutes away from Doha International Airport, this 5 star hotel offers breathtaking panoramic views of the skyline and the Arabian Gulf, The Royal Riviera Hotel is located in one of the most exclusive areas in Doha along the Corniche, overlooking the Museum of Islamic Arts & steps away from the ... more   less 
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