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“Great property, great staff”

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Four Seasons Hotel Doha
Ranked #2 of 134 Hotels in Doha
Certificate of Excellence
Danville, California
Level Contributor
112 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Great property, great staff”
Reviewed 14 July 2012

I stayed here for 4 nights on a recent business trip. The location is convenient to downtown Doha and your room will have a nice city or bay view. The rooms are luxuriously appointed in typical four seasons style with very large bathrooms. I always like the separate areas for the shower stall and toilet. The pool area is expansive and nicely done. The gym is one of the best anywhere - you won't have to wait for an exercise machine or the weight equipment. The staff is uniformly friendly and helpful. However I subtract one star for the overpriced restaurants and somewhat limited menus. This is exacerbated by the location as there is nothing else within walking distance (which is a problem in the summer!) Also the bar (and pool) need nonsmoking areas. And finally there is quite a bit of airplane noise as they fly over the city to the nearby airport. But overall this is an excellent property - you can't really go wrong here.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boraxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmed K, Hotel Manager at Four Seasons Hotel Doha, responded to this review, 18 July 2012
Dear Boraxo,

I would like to thank you for taking the time to submit a review concerning your recent stay at Four Season Hotel Doha. Your feedback is most appreciated.

I was pleased to read your comments about your experience and I will share your words of appreciation with the team.

We have noted your observations regarding the restaurants, bar and the pool area. We welcome all feedback and this will certainly be communicated to the team and taken into consideration.

I look forward to welcoming you back in the near future.

Best Regards,
Ahmed Khalaf
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,025 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (198)
Date | Rating
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English first
London
Level Contributor
51 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 July 2012

We stayed here for four days and had a great time. The hotel oozes class and the facilities are everything you'd expect of four seasons. The pool areas are fantastic as is the private beach. On this note, the service when lazing around the pool and beach was second to none.

We loved the beach restaurant and the relaxed atmosphere was exactly what we were hoping for.

The Spa and staff were superb, as were the tennis facilities and coaches.

I can't really give it a negative but the only irritant was the way the taxi guys acted at the front of the hotel. Night after night they seemed incapable/disinterested in organising a taxi unless you used the hotel limousine service... every time we were told all the local taxis were 'busy'. Seriously guys, sort it out!

This pales into insignificance in relation to the rest of the holiday so I wouldn't want to take anything away from the splendour of the hotel and how good the rest of the staff were.

5* - Excellent.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jimplis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Hotel Manager at Four Seasons Hotel Doha, responded to this review, 9 July 2012
Dear Jimplis,

Thank you for providing your feedback from your recent stay at Four Seasons Hotel Doha. Your comments are appreciated.

I was delighted to know that you were satisfied with the services and facilities the hotel has to offer. On another note please accept our apologies on the service you’ve received when you request for a taxi at the front drive, I will definitely share your comments with the appropriate managers for follow up.

Once again, thank you for your wonderful comments and we do hope to have the pleasure in welcoming you back in the near future.

Best Regards,
Ahmed Khalaf
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
310 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 4 July 2012

This review is about Il Teatro restaurant?

Very expensive and very disappointing. We had the private room and a fixed menu. The service was incredibly slow and not one course was served to all our guests at the same time.

The starter was fine. The main course was awful. I had tuna and it was just a shapeless lump of tasteless grunge, not worth eating at all. Presentation was poor all round. The desert was Ok.

Not at all what I expected and a huge disappointment.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Hotel Manager at Four Seasons Hotel Doha, responded to this review, 12 July 2012
Dear tollo652,

Thank you for taking the time to share your experience with us at Four Seasons Hotel Doha. Naturally, I am disappointed to hear that we failed to meet your expectations on a number of levels. Your feedback was noted and shared with our Il Teatro Team.

I do hope that this experience did not taint your impression on us, and will not deter you from visiting us once again. Please contact me on my email at ahmed.khalaf@fourseasons.com or Valerie at valerie.hipolito@fourseasons.com on your next visit to ensure a totally different experience.

Best Regards,
Ahmed Khalaf
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Germany
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 July 2012

i stayed here recently on a business trip for three nights and it was as expected. Typically four seasons hotel with nice interior, staff, food and facilities. Nevertheless, i had requested a high floor and i knew that the hotel was running on low occupancy so they had plenty rooms to choose from. I arrived late evening and got a room on the third floor which was great but it was directly on located on the roof on somewhat like which looked like one of the round dome of a mosque. My view was facing concrete, which was not the issue, but it was light up with floodlights to make it look good from the outside. Shutting the black out curtains wasnt doing the job and my room was fairly bright throughout the night. Asking the next morning to be moved and this was done without hesitation and came with upgrade and an apology. Well done again Four Seasons.
I would definitely return to this property as the beach, SPA and service are great.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlobaltravelerLuxury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Hotel Manager at Four Seasons Hotel Doha, responded to this review, 4 July 2012
Dear GlobetravelerLondon,

My sincere thanks and appreciation to you for taking the time to post a review of your recent stay with us.

We work hard to ensure that all of our guests receive a memorable Four Seasons experience; it was nice to know that you will definitely return and enjoy another remarkable experience.

Once again, thank you for your kind words. We look forward to welcoming you back to Four Seasons Hotel Doha soon.

Best Regards,
Ahmed Khalaf
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
6 reviews
Reviewed 29 June 2012

We stopped over in Doha for a couple of days and stayed at the Four Seasons. It is an outstanding hotel. Beautifully cool and elegant inside and the service is the best I have encountered. We are a family of 7 and the staff could not have done more to help us. Our booking requirements were challenging as we needed adjoining rooms etc, but the reservations staff (in particular Niny Ali) were wonderfully patient with our many email exchanges before we finally settled on the right combination. We then received a call from Luke when we were on the way to the airport (ie leaving home to head to Qatar) asking if there was anything we would like, what sort of pillows, food for the children on our arrival etc. The staff greeting us on arrival were similarly helpful - no queueing for check in, we were just taken to our room. We arrived very early (6.00am flight arrival), but they didn't hesitate to make our rooms available as soon as we arrived. The pools are excellent and there are plenty to choose from.

Stayed June 2012, travelled with family
Helpful?
Thank JBAZTMZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Hotel Manager at Four Seasons Hotel Doha, responded to this review, 30 June 2012
Dear JBAZTMZ,

We are grateful for your candid feedback and I am sending you our many thanks for such wonderful words. Praising Luke and Niny for sure will motivate them a lot.

We are so glad that you and your family enjoyed your stay with us and looking forward to the opportunity of welcoming you back in the near future.

Best Regards,
Ahmed Khalaf
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 June 2012

four seasons is a great hotel,clean,very friendly,what i don't understand is why everything you want,ie a drink or food is so expensive, we had a great time there dispite this and would stay there again

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debbie j w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Hotel Manager at Four Seasons Hotel Doha, responded to this review, 1 July 2012
Dear debbie j w,

We do appreciate you taking the time to share your experience with us. We have noted your comment regarding the prices of our products, matter of fact our rate strategy is built to remain in line and not far from other places here in Doha. We are glad that despite of this you have enjoyed your stay.

Looking forward to welcoming you back to Four Seasons Hotel Doha soon, and please feel free to contact me personally on my email ahmed.khalaf@fourseasons.com or my assistant Valerie at valerie.hipolito@fourseasons.com to ensure a memorable stay.

Best Regards,
Ahmed Khalaf
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 June 2012

The Four seasons is a lovely hotel very sumptious. The lobby is very grand and check in is done smoothly. But there is one but and that is that the cigar lounge, can be smelled at entering the door. Which is not that welcoming odour for some people.

The rooms are have a very decent size and are well fitted. It is really too bad that people do not take more care when they are in rooms as allready furniture looks scratched and damaged in a few places.

The breakfast is really good, lot of choices and good quality.

Outside area: Tennis courts well maintained. The swimming pools are ok. Do not see why some people are raving about them as I do think them as avarage. They are not really large so reall swimmers will be dissapointed. The beach as well is artificially constructed and the surrounding areas not that appealing unless you like to watch navy ships.

The spa is really nice, with a decent menu (treatments) to chose from. There is an area with hydrotherapy which is great!

Service is good in most areas although one time we wanted to make a reservation for dinner at the beach and the concierge did not pick up on several occassions and neither did the restaurant. Arriving at the restaurant the tables we would like to have were "reserved". Oddly enough the whole evening nobody was sitting at them though. I always thought reserved meant people will occupy them.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sammiess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmed K, Hotel Manager at Four Seasons Hotel Doha, responded to this review, 21 June 2012
Dear sammiess,

Thank you for giving us the feedback regarding your recent stay. While there were positive aspects to the stay, apparently we failed to meet your expectations in the areas you have mentioned.

For this please accept our sincere apology for any inconvenience caused. Please rest assured that your observations are noted and proper action will take place.

I welcome any further comments or feedback should you wish to contact me at the hotel by e-mail on ahmed.khalaf@fourseasons.com.

Once again thank you for your feedback and we hope to have the pleasure of welcoming you back in the near future to experience a memorable stay and hopefully without any "but".

Best Regards,
Ahmed Khalaf
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Doha

Property: Four Seasons Hotel Doha
Address: The Corniche | PO Box 24665, Doha, Qatar
Phone Number:
Region: Qatar > Doha
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Doha
#2 Family Hotel in Doha
#2 Spa Hotel in Doha
#2 Luxury Hotel in Doha
#3 Romantic Hotel in Doha
#3 Business Hotel in Doha
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Four Seasons Hotel Doha 5*
Number of rooms: 232
Reservation Options:
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Also Known As:
4 Seasons Hotel Doha
Four Seasons Doha
Doha Four Seasons

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