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“No value at all”
2 of 5 bubbles Review of Ezdan Hotel

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Ezdan Hotel
Ranked #29 of 131 Hotels in Doha
Upper Saddle River, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“No value at all”
2 of 5 bubbles Reviewed 28 May 2014 via mobile

I was booked here by my company as there was no other rooms in doha (typical when there are conferences in this city)
They have 4 towers and my booking confirmation said tower 1, after a long trip from JFK to doha all you would think of is the shower and bed, however the receptionist at tower 1 said "sorry sir your room is at tower 2" were I had to walk to in the heat carrying my bags.
The room was smelly (and still) TV was not working and the AC works only at one speed. The closet was missing the hanging bar and dirty.
Room service is just another story.
To sum it up, the was a rat at the lobby.
Only stay here if you have to

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Egydude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,258 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (457)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Doha, Qatar
2 reviews
4 of 5 bubbles Reviewed 28 May 2014

I have been staying at the ezdan for several months, it is what it says it is, it's comfortable and offers the basics from cleanliness. Room service, pool, gym and shop. It is not the ritz Carlton and not pretend to be, being a lifetime gold member for SPG, gold at Marriott etc... From extensive travelling i can honestly say you don't need more than the ezdan offers. I must mention that my apartment is extremely well serviced by a great crew, kawsar the supervisor and his team manoj, redwin twice a week.

I intend to stay here for a longer length of time no need to move at all great location for City center and office.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Customer Care Supervisor at Ezdan Hotel, responded to this review, 5 June 2014
Dear Mr. Neil,


Thank you for your continued patronage at Ezdan Hotel and Suites, the pleasure is ours to make your stay comfortable as a home away from home. We are delighted that your experiences with us have been positive and our team appreciates your kind mention of their good service. You will be happy to know that the hotel will be offering various new services within the hotel to offer refreshed experiences to our guests. We hope soon you will enjoy our new offerings and we remain as always at your service.


Your Sincerely,

Mary Rosales
Customer Care Supervisor
Ezdan.customerservice@ezdanhotels.qa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
1 review
5 of 5 bubbles Reviewed 28 May 2014

I'm mr. Dil Bhadur Ranabhat I am staying at room 1525 tower 4...I am staying in these beautiful and clean room.. after a day of tiring work I really need to get some rest in a good and clean room. Thanks to my trustworthy and excellent room boy Nelbert Deasis and dome..they were doing great and excellent cleaning..i will surely enjoy the rest of my stay here at ezdan hotel tower 4,,thanks and keep up the good work guys..

Room Tip: rooms on south side is good
See more room tips
  • Stayed May 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dil Bahadur R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Customer Care Supervisor at Ezdan Hotel, responded to this review, 10 June 2014
Dear Guest,

Thank you for sharing the details of your positive Ezdan Hotel and Suites Experience.

We appreciate you highlighting the cleanliness of our hotel rooms and acknowledging the housekeeping team for their impeccable service as this is the level we strive for all our guests in order to move Ezdan Hotel and Suites to the next level. I am happy to inform you that the hotel will be offering various new services to our valued guests.

We hope soon you will enjoy our new offerings and make the remaining of your stay at Ezdan Hotel and Suites a memorable one.


Your Sincerely,

Mary Rosales
Customer Care Supervisor
ezdan.customerservice@ezdanhotels.qa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 27 May 2014

Housekeepers (Lovely and Carlo) are nice and friendly, they greeted with us every time when they saw us at corridor. I felt their friendliness at every direct contact with their housekeeping personnel. well maintained clean rooms, linen is clean & fresh.


My only concern is my shower which i already inform to the engineering dept. until now not yet fix.

Overall, very happy with room, Job well done.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RhapDizon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Al Khor, Qatar
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 May 2014

I'm Mr. Ernesto Francisco stay at 3117. I observed that the house keepers named (joilyn / susantha) with their supervisor (vivek hik) cleaned very well and fixed everything in our room. I hope we will see them again giving us good service.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ernesto F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Customer Care Supervisor at Ezdan Hotel, responded to this review, 10 June 2014
Dear Mr. Ernesto,

Thank you for sharing your feedback while staying with us at Ezdan Hotel and Suites; we are delighted to know you were satisfied with the service provided by our housekeeping team, and we will make sure we will continue to bring high standards towards our products and services to create lasting loyalty to our valued guests like yourself.

We look forward to your next visit at Ezdan Hotel and Suites.


Your Sincerely,

Mary Rosales
Customer Care Supervisor
ezdan.customerservice@ezdanhotels.qa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 May 2014

A simple, clean hotel with very friendly staff. The difference between this 4* and the 5*s I have stayed in, simply the amenities....and for the difference in price I can easily forgo a large TV for a slightly smaller one!

oh...and the internet is free. No passcodes, no payment, just log on and start using. Perfect for the short stay business traveler.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Alan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Customer Care Supervisor at Ezdan Hotel, responded to this review, 10 June 2014
Dear Alan,

Thank you for sharing your kind review about your stay at Ezdan Hotel and Suites; we appreciate you highlighting our hotel amenities and the hospitality being shown by colleagues. Your valued comments motivate us even more in providing high standards towards our products and services in order to move Ezdan Hotel and Suites to the next level.

Again, your feedback was greatly appreciated and we look forward to your next visit with us.


Your Sincerely,

Mary Rosales
Customer Care Supervisor
ezdan.customerservice@ezdanhotels.qa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 May 2014

the service is very good a wiil like to spend more time to this hotel again i realy appreciated the clean my room an i would like to appreciated vivek house keeping supervisor an his team joilyn an sushantha

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tchuidjang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Customer Care Supervisor at Ezdan Hotel, responded to this review, 10 June 2014
Dear Guest,

Thank you for sharing your feedback about your stay at Ezdan Hotel and Suites. We are pleased to know we were able to meet your expectations during your stay and we appreciate you highlighting the service provided by our housekeeping team.

Again, your feedback is greatly appreciated and we are looking forward to welcoming you back to Ezdan Hotel and Suites.


Your Sincerely,

Mary Rosales
Customer Care Supervisor
ezdan.customerservice@ezdanhotels.qa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ezdan Hotel

Property: Ezdan Hotel
Address: West Bay Al Dafna, Doha 23488, Qatar
Phone Number:
Region: Qatar > Doha
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Doha
#28 Luxury Hotel in Doha
#34 Business Hotel in Doha
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ezdan Hotel 4*
Number of rooms: 3000
Official Description (provided by the hotel):
Ezdan Hotel, West Bay is not just a place that provides affordable accommodation; it is a community of people from around the globe. Accommodation ranging from a single room for a single night to apartments with three bedrooms can be your place to stay or let it be your home for years to come. While it is the largest hotel in Qatar, our staff is passionate about providing individualized service to our guests. Our guests often remember our staff members and actually ask for them by their first names. Our Atrium boasts amenities that would serve guests from all walks of life. Olympic size swimming pool, kids’ playground, game room, sports cafe, international restaurants, pool-side food-stand and much more… Our guests are able to spend extended period of time without even going out of the building. Ample parking inside takes the burden away of securing your vehicle overlooking the Arabian Sea is certainly a view that creates memories. Taking a stroll around the Corniche which hugs the shore-line is an added benefit to those who like to walk or run with a breathtaking view. Our Ezdan Community enjoys the following: • 3,000 rooms of unparalleled luxury units and hotel rooms • Olympic size swimming pool • Health club with all equipment • International restaurants • A supermarket for your convenience • Fully equipped conference center with a wedding venue • Within walking distance to the largest shopping mall in the city • 25 minutes to Hamad International Airport Ezdan Hotel and Apartments invite you to indulge in an exclusive lifestyle of comfort and convenience in the heart of Doha city. Ezdan Hotel and Apartments bring together a combination of spectacular views, a vibrant community and a premium location in a comfortable setting. ... more   less 
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Also Known As:
Ezdan Hotel And Suites
Ezdan Hotel Doha

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