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Ezdan Hotel
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Reviews (3,326)
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1,773
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All reviewsezdan towertower receptionhouse keepingsports cafeswimming poolhousekeeping staffwest bayspecial thankslong stayfitness centerexcellent servicefront officelaundry servicelong termkeep up the good workroom servicehealth club
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2,878 - 2,883 of 3,326 reviews
Reviewed 10 August 2014 via mobile

Hospitality at its best in a hotel. Never a passe' to endure my 3 months relaxing and unforgettable stay at Tower 4 of the Ezdan Hotel and Suites Doha Qatar. Bravo Guys.

Will I ever imagine that long stay in a hotel will be this exciting and relaxing. Not to mention the superb people in the hotel most especially the front line all smiling people at the reception of Tower 4 where I specifically stayed. Excellent Rapport. I cant ask for more. Just pure admiration and hats off to the hotel.

Stayed: June 2014, travelled on business
Thank DrJamar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Customer Care Supervisor at Ezdan Hotel, responded to this reviewResponded 20 August 2014

Dear Dr. Jamar,

Thank you for writing this review while you continue your stay with us at Ezdan Hotel and Suites.

We are pleased to learn that we are meeting your expectations and we want to assure you that we are working constructively to enhance our products and services in order to move Ezdan Hotel and Suites to the next level. The team is very appreciative of your kind words and we promise to make the remaining of your stay with us a memorable one.

Should you need assistance during the remaining of your stay, please do not hesitate to get in touch with the undersigned or contact any of our team members who are more than willing to assist our valued guests, anytime.


Your Sincerely,

Mary Rosales
Customer Care Supervisor
ezdan.customerservice@ezdanhotels.qa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

I am blown away by the quality of service rendered by the staff. I have been staying in tower 4 room 2901 since July 24 to date and i must say they have the friendliest front office and cleaning crew that far exceeds your expectations. Internet connection needs improvement but over-all facilities are excellent.

Room Tip: Rooms at the higher floors are the best place to relax
  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Hussien M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Customer Care Supervisor at Ezdan Hotel, responded to this reviewResponded 20 August 2014

Dear Mr. Hussien,

Thank you for kind review while you continue your stay with us at Ezdan Hotel and Suites.

Our team is very appreciative of your kind words and we are delighted that we are meeting your expectations. We want to assure you that we are working towards with an aim and goal to move Ezdan Hotel and Suites to the next level. On a side note, let me inform you that we are currently working on upgrading our internet speed in order to meet the demands of our valued guests and request your patience while we are in the transition phase.

Should you need any assistance during your stay with us, please do not hesitate to get in touch with the undersigned or contact any of our team members anytime.


Your Sincerely,

Mary Rosales
Customer Care Supervisor
ezdan.customerservice@ezdanhotels.qa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014 via mobile

I am tenant from tower 3 room 2153 and mr. Thomas and mr hassan and mr kajan are the best team in knowing how to do their jobs right and they know how to manage the room services very carefully especially with the cleaning

Stayed: August 2014, travelled with friends
Thank Hikmat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Customer Care Supervisor at Ezdan Hotel, responded to this reviewResponded 7 August 2014

Dear Mr. Hikmat,

Thank you for sharing your feedback while you continue your stay with us at Ezdan Hotel and Suites.

Our team is very appreciative of your kind words and rest assured this will be shared with them. We are delighted that you felt well-looked after by our housekeeping team as this is the level of service we aim for, as we continue to enhance our products and services.

Please get in touch with the undersigned or any of our team members should you need any assistance and we promise to make the remaining of your stay with us, a memorable one.


Your Sincerely,

Mary Rosales
Customer Care Supervisor
ezdan.customerservice@ezdanhotels.qa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

I been there for one month, i stayed at Tower 2 floor 28. The view was amazing.
The flat are quit big and clean.
There is LCD on each division but old ones and no HDMI if u want to plug your laptop.
Some old furnitures, but nothing to worry.
As I been during Ramadan swimming pool was open only by 18:30 to 23, gymn open all day and night. Neverless, swimming pool is amazing.
Restaurants are very good and fair prices.
As outside buildings are rise into the sky, some work at night can disturb you.
Staff and very Kind and Gentle.
I also recommend Radhesh from desk reception as exceptional guy, always try to help you out.

Room Tip: Tower 2, ask Mr. Radhesh, he's the guy who always help you with ;)
  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Service
Thank Bruno_Januario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Customer Care Supervisor at Ezdan Hotel, responded to this reviewResponded 7 August 2014

Dear Mr. Bruno,

Thank you for providing details about your recent stay with us at Ezdan Hotel and Suites.

We are pleased to learn that you enjoyed our hotel facilities and the hospitality by our colleagues. We want to assure you that we are constantly enhancing our products and services in order to meet guest’s expectations.

Again, your valued feedback is greatly appreciated and we look forward to welcome you back at Ezdan Hotel and Suites on your next visit to Doha.


Your Sincerely,

Mary Rosales
Customer Care Supervisor
ezdan.customerservice@ezdanhotels.qa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

For days, we've been looking for a hotel where we as a group of families with kids ages 2 to 11 can enjoy the EID holidays. We searched for a place easily accessible from our home, with swimming pool both for adults and kids, not expensive, clean accommodations and wonderful facilities. Fortunately, we all find them with Ezdan Hotel and Suites with added bonus from their excellent staff and services particularly Mr. Roger Ragaya who was so accommodating with our queries, professionally efficient and effective in helping us find additional room near our occupied place. From our families to Ezdan Hotel & Suites Company, thank you so much for making our stay very worthwhile, happy, comfortable and memorable. All the best!

Room Tip: Villa type rooms are affordable and suitable for big groups or families located in 7th & 8th floor. This has a separate living room, kitchen, bathrooms and 4 spacious bedrooms including one master's that can be used also for double occupancy.
  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Yonas357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mary R, Customer Care Supervisor at Ezdan Hotel, responded to this reviewResponded 6 August 2014

Dear Guest,

Thank you for your kind review during your stay with us at Ezdan Hotel and Suites.

We are delighted that we were able to meet your expectations during your stay with us. We are happy that you enjoyed the hotels’ facilities and thank you for highlighting the hospitality provided by our colleagues, as this is the level of service we strive to deliver for all our valued guests in order to be aligned with our goal to move Ezdan Hotel and Suites to the next level.

Again, your feedback is greatly appreciated and we are looking forward to your next visit at Ezdan Hotel and Suites.


Your Sincerely,

Mary Rosales
Customer Care Supervisor
ezdan.customerservice@ezdanhotels.qa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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