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“Lovely hotel”

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City Seasons Al Hamra Hotel Abu Dhabi
Ranked #46 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Stourbridge, United Kingdom
Level 6 Contributor
130 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Lovely hotel”
Reviewed 20 December 2013

I stayed here for work and enjoyed my stay. The room was large, very clean and had everything you could want. The hotel staff were excellent and were really helpful when I needed help ordering taxis, etc. Breakfast was a unique experience compared to western hotels but was still good. I cannot comment on the evening menu as I did not eat here on the night, however after reading it the choice was good. I would point out that this is a dry hotel. Overall I would stay here again.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dan_H0pkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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538 reviews from our community

Traveller rating
    266
    176
    61
    18
    17
See reviews for
91
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Chennai (Madras), India
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 December 2013

I stayed in this hotel for 10 days... i am listing out the positives and negatives

Positives
1. Good Breakfast menu
2. Proximity to city/business places
3. Wifi connectivity
4. Gym

Negatives
1. Dont expect any courtesy from hotel staff if your skin is brown or dark
2. Very poor attention given to guests during breakfast. Even emptied plates are being not removed till you tell the servers.
3. Very minimal lighting in the rooms. Just fall short of calling them dark rooms.


Will never recommend for any of my friends or colleagues

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Rajaraman_Venkataram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Czech Republic
Level 4 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 December 2013

all is fine. I recomend that hotel. breakfast was excelent. Room was not small. All shops and fast food are close. Personal was eager to help. Luggage storage was used. No pool, but beach is not so far.

Room Tip: Do not try to get the room with better view.
See more room tips
  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kirill I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dylan A, General Manager at City Seasons Al Hamra Hotel Abu Dhabi, responded to this review, 15 December 2013
Dear Mr. Kirill,

Thank you for giving us a perfect rating and for your recommendations, we are pleased to have you in our property and always looking forward to welcoming you again in our hotel!

Best Regards,

Dylan A.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 November 2013

I stayed at the hotel for a night and had absolutely no complaints during the stay.
The location is great with many restaurants and cafes around the hotel. Also, there is a huge convinience store right behind the hotel.

My stay was absolutely worry free and was worth the price. However, I left my cell phone charger in the room and when I went back to the hotel after three days during an official visit, much to my surprise the staff said we haven't found anything.

In short, nice hotel and would recommend it. Although be careful to not leave anything behind while checking out.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cubex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dylan A, General Manager at City Seasons Al Hamra Hotel Abu Dhabi, responded to this review, 15 November 2013
Dear Mr. Cubex,

Thank you for sharing your feedback with us & giving us a wonderful rating! We are happy to know that you had a fabulous stay with us.

We look forward to welcoming you again in our hotel.

Best Regards,
Dylan A.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisonburg, Virginia
Level 4 Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 12 November 2013

I was there with a friend on a business trip. The room was clean and spacious. I liked their internet connection for it was steady and strong. The breakfast was below average; not much selection and small place. The food room felt like a hallway that was converted into a restaurant.The hotel is well-located and close to malls, restaurants, coffee shops, and supermarkets. Staff were attentive and friendly.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aabdelh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dylan A, General Manager at City Seasons Al Hamra Hotel Abu Dhabi, responded to this review, 13 November 2013
Dear Mr. Abdel,

Warm Greetings from City Seasons Al Hamra Hotel!

Thank you for staying with us and for that excellent feedback, we feel great to hear that you had a wonderful stay in our property. We look forward to welcoming you again in the hotel.

Best Regards,

Dylan A.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Arab Emirates
Level 5 Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 17 October 2013

We stayed here for two nights over the Eid break.

The hotel is within easy reach of the main malls, maximum 20 aed to get to Marina Mall.

Lots of Cafes nearby.

There is a coffee shop attached to the hotel which is reasonably priced. The restaurant on the Mezzanine floor was a rather bit pricey but the food quality was excellent.

The hotel serves a nice buffet of wide variety.

The staff are very polite and helpful. Staff respond quickly to requests. We asked for an iron and a cot bed and got them within minutes.

The room/bathroom is spacious and clean.

Mosque is nearby, 2 mins walk.

Some minor negatives:

There are no spare sockets to charge your phone/laptop as they are used by table lamps.

To avoid traffic noise, request a room not facing Electra Street

The room leaves a dampy smell (I guess it's the carpet), but goes away for a while once they have used air fresher.

Room Tip: Rooms at rear are quieter
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank iashraf82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dylan A, General Manager at City Seasons Al Hamra Hotel Abu Dhabi, responded to this review, 21 October 2013
Dear Valued Guest,

Thank you for your excellent feedback, we are pleased to know that you had a wonderful stay with us. It's our privilege to have you in our property.

On behalf of my team associates we thank you and we look forward to welcoming you again in our hotel.

Best Regards,

Dylan A.
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Level 4 Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 October 2013 via mobile

Due to company arrangements I stay there couple of days every month. Very pleased with my stay in the hotel. Good staff, nice and clean rooms, good location, good restaurant and timely delivery to rooms. Highly recommend the hotel.

Stayed October 2013, travelled with friends
Helpful?
1 Thank elhan13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dylan A, General Manager at City Seasons Al Hamra Hotel Abu Dhabi, responded to this review, 13 October 2013
Dear Mr. Elhan,

On behalf of my team, we thank you for your recommendations & feedback, it is indeed our pleasure to have you in our hotel.

We are pleased to hear that you had a pleasant stay with us and we look forward to welcoming you again in our hotel!

Wish you and your family a Happy Eid!!

Best Regards,

Dylan A.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about City Seasons Al Hamra Hotel Abu Dhabi

Property: City Seasons Al Hamra Hotel Abu Dhabi
Address: Sheikh Zayed 1st Street | Al Markaziyah, Abu Dhabi 4706, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #46 of 128 Hotels in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — City Seasons Al Hamra Hotel Abu Dhabi 4*
Number of rooms: 310
Official Description (provided by the hotel):
Discover the New Look of City Seasons Al Hamra Hotel featuring 310 elegant and spacious rooms and suites to welcome you with the warm tradition of Arabian hospitality combined with a variety of services making it the ideal hotel and destination for business and leisure travelers. Located in the centre of Abu Dhabi's commercial business district, yet offers quick and easy access to the major shopping and leisure centers. City Seasons Al Hamra offers variety of services which includes complimentary Wifi Internet Access, Valet Parking, 24-hour room service, gym, massage, Sauna, Steam room, Business Center, Banquet and Conference facilities up to 300 capacity, and the Executive Floor provides a private check-in/check-out area with dedicated personal service, Executive Lounge access and privileges. ... more   less 
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