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“simply fantastic”

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Cristal Hotel Abu Dhabi
Ranked #10 of 128 Hotels in Abu Dhabi
Certificate of Excellence
New Orleans, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“simply fantastic”
Reviewed 10 May 2012

I loved it. Perfect experience. Breakfast is very high quality (and I have a sensitive stomach). Next to a mall, easy access to everything by taxi. Very nice, friendly staff. Rooms (Amber) are fantastic, very comfortable and spacious. The Madinat Zayed Mall (with a LuLu hypermarket) is 30 seconds away, some very nice restaurants are similarly close. You get better rate for money exchange in the Mall than at the hotel, but that should be expected. A/C is running too cold for my taste, but you can tone it down easily. Rooms are so quiet...

Room Tip: Amber room are simply awesome!
See more room tips
  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sergey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this review, 13 May 2012
I would like to thank you for the time and effort you have taken to share with us your experience at the Cristal Hotel, guests such as yourself enable us to maintain the high standards of service expected of us.

It is always very rewarding for my team and I to know that Cristal Hotel Abu Dhabi
will be your first choice in Abu Dhabi.

Furthermore If there is anyways that we can be of further assistance on your next visit, please do let us know.

Sincerely,

Kamal Fakhoury
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,534 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (265)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • English first
  • French first
  • German first
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English first
Richmond, Virginia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 May 2012

I stayed at the Abu Dhabi Cristal at Madinat Zayed for 17 days and it is very conveniently located. Clean room, courteous staff and good service. Will be going back in two week and have already made reservations to stay there.

Everything is at walking distance or a short taxi ride.

Room Tip: btw, suites facing Madinat Zayed mall are very nice.
See more room tips
  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Syed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this review, 13 May 2012
Thank you for taking the time to write a review about your stay at Cristal Hotel Abu Dhabi. We are grateful that we were able to provide you a wonderful and satisfying experience.

Through this appreciation that we commit to strive more in maintaining the best of service to all our guests.

If there is any further way that we can assist you, please let us know. Looking forward to welcoming you again at Cristal Hotel Abu Dhabi.

Sincerely,

Kamal Fakhoury
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 May 2012

The hotel is in the perfect location. For those without cars there are bus stops within 5 mins walk.
The hotel stuff is very friendly (maybe even too friendly ) and helpful!
Room is very tidy and spacious (but we had a problem with an electric kettle - which is irrelevant). No complaints to the room service either. Good isolation as well.
Prices are more than reasonable.
It's worth staying there!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TatiDV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this review, 13 May 2012
It is always a pleasure to read such fantastic reviews from our guests. I am most pleased to hear that you enjoyed your stay at our hotel. Our outstanding staff enjoy making our guests feels welcome.

Thank you for choosing to stay with Cristal Hotel Abu Dhabi and we are all looking forward seeing you again on your next stay with us.

If there is anyways that we can be of further assistance on your next visit, please do let us know.

Sincerely,

Kamal Fakhoury
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 May 2012

This is the first time I stayed at the Cristal Hotel and was very impressed. The location is central, staff very friendly, rooms spacious and prices reasonable. I arrived with a rental car and the valet took it off my hands immediately and parked it in the hotel's parking area. There was no charge. The only negative is that the swimming pool is small. However, the hotel also has a gym, sauna and steam room. I would highly recommend staying here.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Julian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this review, 13 May 2012
Thank you very much for your comments, which I was delighted to receive. I was pleased to know that you have enjoyed your stay with us.

Thank you once again for taking the time to write the review, I do hope to have the pleasure of welcoming you back to Cristal Hotel sometime in the near future.

Yours Sincerely,

Kamal Fakhoury
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 May 2012

Fantastic Rooms, Spacious and comfortable.
Food was Ok. Location is perfect in centre of the city, nearby good Indian Restaurants.
In short, the stay was excellent.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sanjaysn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this review, 13 May 2012
I would like to thank you for taking your time to provide us your feedback. It is through such feedback that we are able to serve our guest better.

Thank you for choosing to stay with Cristal Hotel Abu Dhabi and we are all looking forward seeing you again on your next stay with us.

If there is anyways that we can be of further assistance on your next visit, please do let us know.

Sincerely,

Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 May 2012

I have stayed at this hotel on numerous occasions and have always found the staff to be very friendly and welcoming, and accomodating on short notice. Their courtesy and commitment to making your stay a stress free, relaxing exercise is highly commendable and they make you feel almost like part of a family. For the rating of the hotel the facilities, location, price, cleanliness and staff attention are second to none that I have visited.
The location is good for tourists, public beach and Malls are a cheap taxi ride away.
I have no hesitation in recommending this Hotel highly.

Room Tip: Corner suites are the best, large and plenty of sun
See more room tips
  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank GLEN D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this review, 13 May 2012
I would like to take this opportunity to thank you for your kind review and glad that you have enjoyed your stay with us. I have conveyed your kind words to our Family Members (as we address our team) and very much appreciative of your thoughtful gesture. Your feedback encourages us to continue to provide outstanding service.

If there is anyways that we can be of further assistance, please do let us know and we are all looking forward to meet you on your next visit at the Cristal Hotel Abu Dhabi.

Sincerely,

Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 April 2012

The room was spacious and very clean. Staff is polite and helpful. Location is perfect as it is near to a shopping centre and food outlets.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Om Prakash A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this review, 13 May 2012
Thank you for your good comments and your kind review. We are happy to know that we were able to meet your expectations and it feels great to read you had a wonderful stay with us.

Once again thank you and we look forward to welcome you back.

Yours Sincerely,

Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cristal Hotel Abu Dhabi

Property: Cristal Hotel Abu Dhabi
Address: Muroor Road (4th Street) | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 128 Hotels in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 
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