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“Top quality hotel in Abu Dhabi”

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Cristal Hotel Abu Dhabi
Ranked #11 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 27 June 2012

Very nice rooms. The service from the staff is excellent, and the room service are top quality, the whole experience is to give you a relaxing stay.

Room Tip: I had a room on 4th floor and everything was perfect.
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  • Stayed: June 2012, travelled on business
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Thank Liviu O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 June 2012

Thank you very much for your comments which I was delighted to receive. I was pleased to know that you have enjoyed your stay with us.

Thank you once again for taking the time to write the review, I do hope to have the pleasure of welcoming you back to Cristal Hotel sometime in the near future.

Yours Sincerely,

Kamal Fakhoury

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993 - 999 of 1,598 reviews

Reviewed 25 June 2012

In fact, I have chosen once again Cristal Hotel Abu Dhabi in my third visit to Abu Dhabi. It's fairly priced; located at the City center; staff is nice; rooms are comfortable; and everyone knows it.

No need to change :)

  • Stayed: June 2012, travelled on business
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Thank segisnogueras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 June 2012

I would like to thank you for the time and effort you have taken to share with us your experience at the Cristal Hotel.

It is always very rewarding for my team and I to know that Cristal Hotel Abu Dhabi is and hope will always be your first choice everytime you visit Abu Dhabi.

Furthermore If there is anyways that we can be of further assistance on your next visit, please do let us know.

Sincerely,

Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2012

It was a very rewarding weekend. I loved the room upgrade!
I've been to Abu Dhabi several times and didn't realize there's a great hotel within the city that doesn't cost much.
Thanks to the hotel staff for making me feel at home.

  • Stayed: June 2012, travelled as a couple
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Thank eidyne m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 June 2012

Thank you for your good comments and your kind review. We are happy to know that we were able to meet your expectations and it feels great to read you had a wonderful stay with us.

Once again thank you and we look forward to welcome you back.

Yours Sincerely,

Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2012

Have stayed 4 times in this hotel and the hotel per-se is very nice.

It has all the amenities you can think of - great location as well.

The reception staff is very blunt and not necessarily very warm - especially the male ones. Though the restaurant staff is very nice and helpful.

However, if you are vegetarian this is the wrong place to be in. Despite having stayed there for almost 30 nights the breakfast menu is the SAME everyday.

If only they could change that part - they would be a brilliant hotel!

Room Tip: Rooms towards the end of the corridor are the best and spacious ones
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  • Stayed: January 2012, travelled on business
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1  Thank ceipl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 21 June 2012

I would like to thank you for taking your time to provide us your feedback. It is through such feedback that we are able to serve our guest better.

We do appreciate your concern on the reception staff as well as with the breakfast menu. This will be taken into consideration and corrective action will be done.

Thank you for choosing to stay with Cristal Hotel Abu Dhabi and we are all looking forward seeing you again on your next stay with us.

If there is anyways that we can be of further assistance on your next visit, please do let us know.

Sincerely,

Kamal Fakhoury

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Reviewed 17 June 2012

Great location, great staff. Honest, helpful smiles. Gem restaurant provided a full breakfast and treats for dining. Spacious, clean rooms. Very comfortable, full facilities. Although I did not get to use the Spa and pool, my friends who did were very satisfied, so definitely make a maasage appointment and take a swim suit.

  • Stayed: June 2012, travelled on business
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2  Thank Ranaki12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 21 June 2012

Thank you for your good comments and your kind review. We are happy to know that we were able to meet your expectations and it feels great to read you had a wonderful stay with us.

Hope you'll get to try our Cristal Spa on your next visit.

Once again thank you and we look forward to welcome you back.

Yours Sincerely,

Kamal Fakhoury

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Reviewed 16 June 2012

Not the most interesting / imposing of facades but superb rooms and excellent services available.

  • Stayed: June 2012, travelled on business
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Thank Jeetfernandez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CristalHotelsResorts, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 21 June 2012

Thank you very much for the posted notification which I was delighted to receive. It was great pleasure hosting you at the Cristal Hotel Abu Dhabi.

We will be looking forward to welcome you back.

Yours Sincerely,

Kamal Fakhoury

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Reviewed 11 June 2012

A very comfortable stay and as a regular visitor, I always find it comfortable to stay. Hotel staffs are very polite and helpful when you need their assistance

Room Tip: Hotel is nicely located very close to shopping area and business centers
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  • Stayed: June 2012, travelled on business
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Thank Swaminathan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 June 2012

Thank you very much for your good comments and review. It was great pleasure hosting you at the Cristal Hotel Abu Dhabi.

We will be looking forward to welcome you back.

Yours Sincerely,

Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cristal Hotel Abu Dhabi

Address: Muroor Road | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 129 Hotels in Abu Dhabi
Price Range: £43 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 
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