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“The clever choice”

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Cristal Hotel Abu Dhabi
Ranked #6 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Budapest, Hungary
1 review
“The clever choice”
4 of 5 bubbles Reviewed 6 November 2013

Very good for all trips! business, vacation, family, friends…. Good foods, very clean rooms, flexible staff, very good location! The spa is on the 19th floor! Great view to the city from there. the restaurant is on the 17th floor, with very comfortable furnishing. The kitchen is perfect.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Csaba B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, 20 November 2013
Dear Csaba B,

Thank you for your comments.
We are lucky indeed to have such great views of Downtown Abu Dhabi given our central location and happy you enjoyed your stay.
Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,491 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (262)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Wakefield, United Kingdom
1 review
5 of 5 bubbles Reviewed 1 November 2013

A very clean, comfortable and well managed hotel. It is perfectly located for everything that you would want to do in this great city.
Of special mention, must be of the staff. Every single person working there, always had a smile for you and nothing was too much trouble. I especially enjoyed the well run coffee lounge and my room service was of an especially high standard.
The restaurant which is located on the 17th floor gives wonderful views across the city and the chef's seafood soup was so good it deserves a special mention.
I would strongly recommend this hotel to anyone of any age. I will return to this hotel on my next visit.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank McGookin2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, 5 November 2013
Dear McGookin2013,

Thank you for your recent posting.
I will be sharing all the great feed back with the team.
You are absolutely right about the soup at Gems restaurant. They are always delicious!
Hope to welcome you back again soon.
Best regards,
Kamal Fakhoury
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 30 October 2013

I was truly amazed at the level of service that i received at this hotel!! We were upgraded to a suite and were also allowed a late check out!! There is no doubt that i will choose the hotel again if i ever make it back to Abu Dhabi!!!

The suite itself was truly amazing!!!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank OurAventura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, 5 November 2013
Dear OurAventura,

Thank you for your comments.
The team is certainly trying hard to exceed expectations and hope to welcome you back again soon.

Best regards,
Kamal Fakhoury
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tainan, Taiwan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 October 2013

The staff here were wonderfully helpful and friendly. They went out of their way to make us feel comfortable and looked after. The rooms were good too! Comfy beds. Good room servicing too. Right next to a mall. There was a good selection of foods for breakfast.
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Friends

  • Stayed October 2013, travelled with friends
    • Service
Helpful?
Thank RobzC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, 5 November 2013
Dear RobZc,

Thank you for your recent posting.
I will be sharing your feed back with our team and look forward to your next visit.

Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
1 review
4 of 5 bubbles Reviewed 29 October 2013

Thanks to Mr. Mohammed for the cooperation and Mr. zeyd.
the hotel was wonderful and quiet and very ner from madend sheq zaid and the kornash

Ahmed Aldubais

thanks to Mr. Mohammed for the cooperation and Mr. zeyd.
the hotel was wonderful and quiet and very ner from madend sheq zaid and the kornash

Ahmed Aldubais

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aaldubais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, 5 November 2013
Dear aaldubais,

Thank you for your posting.
We hope you will come back and visit us in the very near future.

Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi
Level Contributor
99 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 27 October 2013

Once again we have been at Cristal Hotel Abu Dhabi and it was another VERY GOOD experience! As usual all the staff is very kind, polite and friendly! At the reception, Mohammed and John welcomed us with friendship and kindness! The staff at the Restaurant were all very kind and real professional! We are planning to come back more often because we feel there at home! THANK YOU EVERYBODY!!!!! The location is the best! Now that the weather is becoming cooler you can walk around and visit the surrounds! For me, Madinat Zayed Shopping Centre is one of the best local shopping centre and I love it very much!

Room Tip: All the rooms have a nice view over that area! Corner suites are large and sunny! Higher you stay be...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OliviaAbuDhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, 5 November 2013
Dear OliviaAbuDhabi,

We are so delighted you chose to stay with us again and especially to celebrate your anniversary.
The whole team is truly looking forward to your next visit.
Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 26 October 2013

Recently our little group of 10 people stayed for 2 nights at the Cristal Hotel. We arrived early morning and very tired, with one of our group not feeling well. The staff were very accommodating and for a small charge, accommodated all of us immediately into rooms. They went to extraordinary lengths to ensure we were well rested and comfortable. Of the 40 plus nights we were away, the accommodation at the Cristal was by far the best value for money. The facilities are first class and the location is very central. The service was exemplary and we cant thank them enough. Well done.

Room Tip: The higher floors are better.
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yannaki2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this review, 5 November 2013
Dear Yannaki2013,

Thank you for your comments.
Its a pleasure to hear the whole group enjoyed their stay and look forward to welcoming you back in the near future.

Best regards,
Kamal Fakhoury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cristal Hotel Abu Dhabi

Property: Cristal Hotel Abu Dhabi
Address: Muroor Road (4th Street) | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 129 Hotels in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 
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