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“Highly recommended”

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Cristal Hotel Abu Dhabi
Ranked #13 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 1 January 2014

A great experience . Room was ready in spite of our early morning arrival.. Amber Deluxe room and bathroom are very spacious and beds are extremely comfortable. A special thanks to the reception staff ; multilingual, flexible and most helpful throughout our short stay. Merci !

  • Stayed: December 2013, travelled as a couple
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1  Thank ALJ2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 6 January 2014

Dear ALJ2014,

Thank you for your recent posting.
It is indeed a pleasure to hear you enjoyed your stay and that our staff are recognized for their multilingual skills.
We remain at your service and hope you will be visiting us again soon.
Best regards,
Kamal Fakhoury

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753 - 759 of 1,576 reviews

Reviewed 29 December 2013

It's rare that I write a review twice for same hotel but I think this one deserve it. I can highly recommend staying in this hotel for people doing city tours or businessmen. Rooms are very clean and neat with large glass windows, Spa is advisable, but I still thin that service and professionalism of the team is the most impressive feature of this hotel. I can not comment on food or restaurants as I never used them due to variety of dining options in AD city Centre around the hotel.

Room Tip: Check direction of your room, for people who wake up bit late and are disturbed with even slight sun...
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  • Stayed: December 2013, travelled with family
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1  Thank Basel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 6 January 2014

Dear Basel A,

Thank you for taking the time to write your review.
It is truly an honour for us when a guest returns and we manage to still exceed their expectations.
We hope that on your next visit you will have an opportunity to try our delightful Gems restaurant on the 17th floor as it offers a wonderful buffet and has lovely views of downtown Abu Dhabi.
Looking forward to welcoming you back again soon.
Best regards,
Kamal Fakhoury

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Reviewed 26 December 2013

We enjoyed our staying in this hotel. After the booking we wrote them and asked for a room on the highest floor and we got it. View from our room - Madinat Zayed shopping centre, mosque and skyscrapers. There was really a lot of space in bathroom :) Wide selection of dishes for breakfast. Restaurant located on the 17th floor. Helpful and friendly staff. Location is good; it takes only: 1) 20min to get to the Corniche beach on foot or 10min by taxi (7AED); 2) 15min to get to Emirate Palace or Marina Mall by taxi (15AED) or 30min by bus (2 AED per person); 3) 30min to get to Shaikh Zayed Grand Mosque by taxi (35AED) or approx. 1h by public transport (2AED per person); 4) 15min by taxi (15AED) to get to Abu Dhabi bus station.

Room Tip: Room no.1606 on the 16th floor was good. The only minus - there was no possibility to open any windo...
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  • Stayed: December 2013, travelled as a couple
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4  Thank Marinchix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 28 December 2013

Dear Marinchix,

Thank you for your feed back.
We are delighted to see you enjoyed your stay with us and managed to see some of the wonderful tourist attractions in Abu Dhabi.
We look forward to welcoming you back again soon.

Best regards,
Kamal Fakhoury

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Reviewed 25 December 2013

I love the stay here. Multi-purpose location. Masjid, Shops, Money exchange, etc.... all available very near. Better rates. I stay here when my company provides. I request my company travel co-ordinator to get me this hotel.....

Room Tip: No Words, really good one!
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  • Stayed: July 2013, travelled solo
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Thank Abdulmanaf O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 28 December 2013

Dear Abdulmanaf O,

Thank you for that lovely posting.
It's truly rewarding for us to hear that you make it a point to ask your company to book you at Cristal Hotel Abu Dhabi when there are so many options in the city.
We hope to be able to continually exceed your expectations and look forward to your next visit.
Best regards,
Kamal Fakhoury

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Reviewed 19 December 2013

The location is superb- heart of AbuDhabi. Any destination is within walking distance.Taxis are available at the door.Lot of cuisine options within a walking distance - Sangeetha vegeterian restaurant,Ekram,Saravana bhavan, dethali ,ritaj- it was a celebration of food.Neat and comfy rooms with large washrooms.Towels were clean and big.Very good price.Got an early check in, Free upgrade and a late check out.I wonder why should people stay elsewhere in AbuDhabi?

Room Tip: Ask for the 16th floor
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  • Stayed: December 2013, travelled with family
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Thank Peer mohamad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 28 December 2013

Dear Peer mohamad M,

Thank you for your wonderful feed back.
We are truly pleased you enjoyed your stay with us and hope to have you visit us again in the very near future.
Best regards,
Kamal Fakhoury

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Reviewed 16 December 2013

We all had a wonderful (2 nights) stay in the hotel. My eldest daughter was very sad that we had to leave soon. If it was for her she wanted to stay longer. She liked the experience so much! My husband is stunned with the amazing view (thanks for putting us up on the 15th floor)! My youngest son enjoyed the space so much that he could't stop running around the rooms. As for me, i love the layout of the rooms, spacious bathrooms and comfort!! It's very clear that the property is primarily a business hotel but can certainly be very suitable for family like mine (with three small kids). The proximity of the property to major shopping centers helped us a lot in moving around the city though we are not so acquainted with AUH roads. We were fortunate to have witnessed the Christmas Tree lighting ceremony! It was an added attraction for the kids. There are some room for improvements but can be quickly overlooked with the warm reception Mohamed gave us upon check-in and the swift and friendly manner Ann extended when we checked-out! The visit served the purpose of celebrating our wedding anniversary with the family. Would not hesitate visiting again or recommending this to friends.

  • Stayed: December 2013, travelled with family
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Thank HzMartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 28 December 2013

Dear HzMartin,

Thank you for your comments.
It is an honor to have been chosen by you to celebrate your anniversary and we are so happy your entire family enjoyed their stay.
We look forward to having you celebrate more occasions with us and hope to have you visit us again soon.
Best regards,
Kamal Fakhoury

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Reviewed 14 December 2013 via mobile

Booked for just one night-reasonable prices we got upgraded to a suite after getting lost trying to find the hotel-driving using Tom Tom was a fail-I suggest snapshot a street view for nearest cross street. Taxis are cheap but also did not know where the hotel was.

Stayed: December 2013, travelled as a couple
Thank Kate K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 28 December 2013

Dear Kate K,

Thank you for your posting.
We are so glad you enjoyed your stay with us and look forward to welcoming you back very soon.
Best regards,
Kamal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cristal Hotel Abu Dhabi

Address: Muroor Road | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 128 Hotels in Abu Dhabi
Price Range: £51 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 
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