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“Everything very good”

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Cristal Hotel Abu Dhabi
Ranked #11 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 9 January 2014

Very friendly staff, spacious and nice looking rooms, great spa and a fantastic breakfast. Location is OK but you need to drive everywhere you want to go anyway. Room was ready early and we were given access to the spa while we waited for the room to be cleaned.

Only small complaint is that we were recommended to take a hop-on hop-off bus at about $55 per person per day, where this was definitely not the right suggestion for our needs. We ended up taking taxis to all places we wanted to go and spent only about $50. Yes, we missed a few things that others would consider important for a visit to Abu Dhabi but we're ok with that.

I didn't really like Abu Dhabi as a city, especially compared to Dubai, but if I would go here again I would stay at the same hotel.

  • Stayed: December 2013, travelled as a couple
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Thank MirroRobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 12 January 2014

Dear MirroRobin,

Thank you for your comments.
It is a pleasure to see most of our services thoroughly reviewed.
Abu Dhabi has so much happening and I truly believe you will not recognize it in a couple of years.
However, we do look forward to welcoming you back much sooner than that.
Best regards,
Kamal Fakhoury

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739 - 745 of 1,560 reviews

Reviewed 4 January 2014

For a week's stay, this was an excellent hotel. Right in the middle of Abu Dhabi city close to pretty much everything in town. The room is very spacious and clean with a large bathroom and a spectacular view both in the morning and at night. The bed is very comfortable sometimes too comfy that I did not want to get out of it. The restaurant had cuisine from all over the world and is prepared and presented well. The gym facilities had pretty much everything that I needed as well even though it is small. It was refreshing to meet few of the fellow Sri Lankan folks that work here, especially with the room service (Shiran) and the gym trainer (Faisal) who were very friendly. I would highly recommend this hotel.

  • Stayed: January 2014, travelled solo
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Thank Ranukds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 12 January 2014

Dear Ranukds,

Thank you for your posting.
I am delighted you enjoyed your stay with us and would really like to thank you for taking the time to point out some of our super star family members like Shiran and Faisal.
We look forward to welcoming you back again soon.
Best regards,
Kamal Fakhoury

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Reviewed 1 January 2014

A great experience . Room was ready in spite of our early morning arrival.. Amber Deluxe room and bathroom are very spacious and beds are extremely comfortable. A special thanks to the reception staff ; multilingual, flexible and most helpful throughout our short stay. Merci !

  • Stayed: December 2013, travelled as a couple
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1  Thank ALJ2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 6 January 2014

Dear ALJ2014,

Thank you for your recent posting.
It is indeed a pleasure to hear you enjoyed your stay and that our staff are recognized for their multilingual skills.
We remain at your service and hope you will be visiting us again soon.
Best regards,
Kamal Fakhoury

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Reviewed 29 December 2013

It's rare that I write a review twice for same hotel but I think this one deserve it. I can highly recommend staying in this hotel for people doing city tours or businessmen. Rooms are very clean and neat with large glass windows, Spa is advisable, but I still thin that service and professionalism of the team is the most impressive feature of this hotel. I can not comment on food or restaurants as I never used them due to variety of dining options in AD city Centre around the hotel.

Room Tip: Check direction of your room, for people who wake up bit late and are disturbed with even slight sun...
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  • Stayed: December 2013, travelled with family
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1  Thank Basel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 6 January 2014

Dear Basel A,

Thank you for taking the time to write your review.
It is truly an honour for us when a guest returns and we manage to still exceed their expectations.
We hope that on your next visit you will have an opportunity to try our delightful Gems restaurant on the 17th floor as it offers a wonderful buffet and has lovely views of downtown Abu Dhabi.
Looking forward to welcoming you back again soon.
Best regards,
Kamal Fakhoury

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Reviewed 26 December 2013

We enjoyed our staying in this hotel. After the booking we wrote them and asked for a room on the highest floor and we got it. View from our room - Madinat Zayed shopping centre, mosque and skyscrapers. There was really a lot of space in bathroom :) Wide selection of dishes for breakfast. Restaurant located on the 17th floor. Helpful and friendly staff. Location is good; it takes only: 1) 20min to get to the Corniche beach on foot or 10min by taxi (7AED); 2) 15min to get to Emirate Palace or Marina Mall by taxi (15AED) or 30min by bus (2 AED per person); 3) 30min to get to Shaikh Zayed Grand Mosque by taxi (35AED) or approx. 1h by public transport (2AED per person); 4) 15min by taxi (15AED) to get to Abu Dhabi bus station.

Room Tip: Room no.1606 on the 16th floor was good. The only minus - there was no possibility to open any windo...
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  • Stayed: December 2013, travelled as a couple
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4  Thank Marinchix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 28 December 2013

Dear Marinchix,

Thank you for your feed back.
We are delighted to see you enjoyed your stay with us and managed to see some of the wonderful tourist attractions in Abu Dhabi.
We look forward to welcoming you back again soon.

Best regards,
Kamal Fakhoury

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Reviewed 25 December 2013

I love the stay here. Multi-purpose location. Masjid, Shops, Money exchange, etc.... all available very near. Better rates. I stay here when my company provides. I request my company travel co-ordinator to get me this hotel.....

Room Tip: No Words, really good one!
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  • Stayed: July 2013, travelled solo
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Thank Abdulmanaf O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 28 December 2013

Dear Abdulmanaf O,

Thank you for that lovely posting.
It's truly rewarding for us to hear that you make it a point to ask your company to book you at Cristal Hotel Abu Dhabi when there are so many options in the city.
We hope to be able to continually exceed your expectations and look forward to your next visit.
Best regards,
Kamal Fakhoury

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Reviewed 19 December 2013

The location is superb- heart of AbuDhabi. Any destination is within walking distance.Taxis are available at the door.Lot of cuisine options within a walking distance - Sangeetha vegeterian restaurant,Ekram,Saravana bhavan, dethali ,ritaj- it was a celebration of food.Neat and comfy rooms with large washrooms.Towels were clean and big.Very good price.Got an early check in, Free upgrade and a late check out.I wonder why should people stay elsewhere in AbuDhabi?

Room Tip: Ask for the 16th floor
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  • Stayed: December 2013, travelled with family
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Thank Peer mohamad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 28 December 2013

Dear Peer mohamad M,

Thank you for your wonderful feed back.
We are truly pleased you enjoyed your stay with us and hope to have you visit us again in the very near future.
Best regards,
Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cristal Hotel Abu Dhabi

Address: Muroor Road | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 128 Hotels in Abu Dhabi
Price Range: £31 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 
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