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“Excellent stay”

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Cristal Hotel Abu Dhabi
Ranked #11 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 10 February 2014

Best value for money hotel I have stayed in UAE. The staff are welcoming and willing to help. The upgrade upon checkin was a welcome surprise after a long flight and drive from Dubai. My only regret is I didn't stay longer.

Room Tip: Higher rooms on non-smoking floor.
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  • Stayed: January 2014, travelled with friends
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Thank ArananMoorthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 11 February 2014

Dear ArananMoorthy,

Thank you for that lovely posting.
It is wonderful to hear that your only regret was not staying longer.
Hope you will visit us again very soon as it will be our pleasure to have you stay with us again.
Best regards,
Kamal Fakhoury

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747 - 753 of 1,590 reviews

Reviewed 9 February 2014

Good staff very friendly, niice big rooms, good business centre, perfect location, close yo shopping centre, restaurants, embasseys, beds very comfortable, staff helpful and close to good transport, very clean hotel

Room Tip: My room had nice view of shopping centre park and temple
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  • Stayed: February 2014, travelled solo
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Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 11 February 2014

Dear Michael H,

Thank you for your feed back.
It is a pleasure to hear that you enjoyed our services including our comfortable beds.
I am especially happy to hear you liked the business center as its not something that most guests mention.
Looking forward to welcoming you back again soon.
Best regards,
Kamal Fakhoury

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Reviewed 9 February 2014

Once more we were very pleased to stay at Cristal Hotel Abu Dhabi! We can say that we feel as we were at home! This time we met two more people in the reception, Mr. Majdi and Mr. Kamal, and, as always we can feel that besides they are very friendly, they are also very good professionals! Thanks again for everything!

Room Tip: For us all the rooms are very good and comfortable!
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  • Stayed: February 2014, travelled as a couple
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Thank OliviaAbuDhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 11 February 2014

Dear OliviaAbuDhabi,

Thank you for your kind comments.
It is truly an honor to have our repeated guests continue to praise us and I will be sure to share this with both Majdi and Kamal at the front office.
Looking forward to welcoming you back again soon.
Best regards,
Kamal Fakhoury

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Reviewed 8 February 2014 via mobile

We had a nice stay at the Cristal. The room was decent size and fitted with all the appropriate necessities. Had a feel of a business hotel. Service was pleasant and efficient although they made a horrible mistake at checkin. We were given keys to a room on the top floor which we were happy about but once in the room we were met by the very surprised although understanding current occupant. They had given us keys to the wrong room. Everything was rectified quickly but we felt demoted as our new room was on a lower floor and smaller in size. We also felt the need to use the security chain every time when getting back to our room.... just in case. That all being said we had a good stay and may go back again.

Stayed: February 2014, travelled with friends
Thank Scorpion1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 11 February 2014

Dear Scorpion1977,

Thank you for your feed back.
It is wonderful to know that you enjoyed your stay with us.
My sincere apologies for the mix up upon check in, I will be investigating this issue personally to ensure it doesn't happen again.
Looking forward to welcoming you back again soon.
Best regards,
Kamal Fakhoury

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Reviewed 8 February 2014

I have been staying in Cristal hotel quite a number of times, pleasant ambiance, excellent restaurant with varieties of various kind, near to markets & other important places. The rooms are neat and clean. The staff are very kind enough to treat well the guests. They should try to add some more low calorie food items. The spa is really good, but the bar is a dry one, not wet bar.
Room service is good, quick to serve the need for the guests. Overall gives good impression.

Room Tip: Higher floors preferable as it gives good view of the city.
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  • Stayed: November 2013, travelled with family
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Thank KMSuresh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 11 February 2014

Dear KMSuresh,

Thank you for your posting.
It is truly an honor that you have stayed with us on several occasions and enjoyed it.
I will certainly look into the low calorie options with our chef and it will be our pleasure to welcome you back again to the hotel in the near future.
Best regards,
Kamal Fakhoury

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Reviewed 1 February 2014

We have come for a whole month for work (and are still at the hotel). Right away they upgraded us to a better suite, even for the whole month we are staying in. Everyone in the staff is friendly and helpful. The location might seem awkward at first, but it turned out to be close to the Corniche, and near a lot of restaurants and shops. The room is great: nice, comfortable, cozy, clean. The rest of the hotel is impeccable as well. Great gym, nice pool, great spa. We will definitely come back again!

Room Tip: We got a corner suite, looking SW and it's very quiet.
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  • Stayed: February 2014, travelled as a couple
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Thank marcelogaio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 11 February 2014

Dear marcelogaio,

Thank you for your feed back.
It is a pleasure to know the team made your stay special for a whole month.
Looking forward to welcoming you back again soon.
Best regards,
Kamal Fakhoury

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Reviewed 27 January 2014

Near many head offices and shops. have stayed here before and found it most convenient. Only drawback is that you cannot get an alcoholic drink on site. Either bring it with you or go out to another hotel nearby.

Room Tip: The Quartz suites are very well appointed and well priced
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  • Stayed: January 2014, travelled on business
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Thank Patrick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 29 January 2014

Dear Patrick W,

Thank you for your recent posting.
The hotel is certainly Great for business and we are delighted you chose to stay with us.
Also thank you for pointing out a few solutions to those guests interested to have a drink.
Looking forward to welcoming you back again soon.
Best regards,
Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cristal Hotel Abu Dhabi

Address: Muroor Road | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 128 Hotels in Abu Dhabi
Price Range: £49 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 
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