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Cristal Hotel Abu Dhabi
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Reviews (1,679)
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1,131
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All reviewsmadinat zayed shopping centreupgraded to a suitegreat hotelrecommend this hotelfree upgradecentral locationfront officeroom servicehouse keepingbusiness tripbusiness hotelenjoyed my staynice roompleasant staylate checkexcellent stayspecial thanks
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815 - 820 of 1,679 reviews
Reviewed 5 March 2014

This cute hotel in the center of Abu Dhabi provides excellent service. Its friendly employees are always eager to assist and help in any kind of need you have. The souk, where you can buy all sorts of local things including 21K gold is only a few steps away. Awesome view from restaurant in the 17th floor.

  • Stayed: March 2014, travelled on business
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Thank Lueny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 10 March 2014

Dear Lueny,

Thank you for your posting.
It gives me great pleasure to know we managed to meet your expectations.
Looking forward to welcoming you back again soon.
Best regards,
Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2014

From the moment we arrived, we were delighted with this hotel. We were offered excellent advice on things to do and see, including an outstanding 5-day cultural festival which had begun the day previous nearby. We also benefitted from an upgrade to a two-room suite, which was unexpected. It was large, spotless, well appointed and well maintained. Super
comfortable bed and highest quality bathroom fixtures.

Did not try the restaurant because we found excellent Indian food at Al Ikram (within view from the hotel's front door) and ate there 3 nights.

Minor point: we are keen outdoor swimmers and, unfortunately, were not enthuastic about the hotel's tiny indoor pool. It is well maintained.

  • Stayed: February 2014
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Thank Travel76Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 10 March 2014

Dear Travel76Ottawa,

Thank you for choosing our hotel for your trip to Abu Dhabi.
I am especially happy you managed to experience some of the wonderful events and attractions our city has to offer.
Looking forward to welcoming you back again soon.
Best regards,
Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2014

I booked the hotel based on positive reviews and i was satisfied with my stay. from the courteous staff who served you with a smile..was well worth the stay.
location is good. there is an old mall where you can buy some groceries and taxis are everywhere.
i love the filipina staff who are very attentive to the guest needs and pleasantly smiling to serve at the breakfast area.

  • Stayed: February 2014, travelled solo
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Thank ninidy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 10 March 2014

Dear ninidy,

Thank you for your lovely review and we are especially grateful to have been chosen by you based on our past reviews.
I will share your praise of our smiley faced restaurant staff with the whole restaurant team.
Looking forward to welcoming you back again soon.
Best regards,
Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

We choosed this hotel by meanings of the reviews on this site. Very good hotel and good location, Staff really nice and helpfull, we get a upgrade for the room by check-in, very clean and nice rooms, after check-out the posibility to use the hotel facilitys like shower and pool is great, thank you for the pleasant stay

  • Stayed: February 2014, travelled with friends
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1  Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 10 March 2014

Dear Chris R,

Thank you very much for your posting.
It is an honor that that we were chosen by you based on our past reviews.
I am very glad you enjoyed your stay and we lived up to your expectations.
Looking forward to welcoming you back again soon.
Best regards,
Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2014

Brilliant hotel. Poor location in the sense that any attraction (such as Ferrari world) requires long and expensive transport. However, the hotel itself is outstanding.

Excellent service. Spotless rooms. Efficient staff. Absolutely satisfied with the hotel and would definitely stay again.

  • Stayed: February 2014
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Thank Benjamin_Willis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristal H, General Manager at Cristal Hotel Abu Dhabi, responded to this reviewResponded 26 February 2014

Dear Benjamin_Willis,

Thank you for that outstanding review.
We are truly delighted you would pick us again for your next stay.
Best regards,
Kamal Fakhoury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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