Stayed at the hotel to lighten up on a weekend after some series of pressures at work. We chose this hotel as we find it conveniently located near some establishments yet away from the busy Corniche-Khalidiya area (where most people spend time on weekends). Booking through Expedia was smooth; though it was the first time I booked a room without a complimentary breakfast. My room preferences were granted.
However, it was disappointing to find a non-working bathroom/tub drain. I had to take a shower with my feet soaking in the suds, it was uncomfortable doing it. Since we checked-in late from a long travel during the day, neither a call for repair nor a request for room change was a good option. A tub bath would have helped us relax more if it was working. I suggest the management improve their room preparation/checking procedures as some guests, like us, may not have the luxury of time to have anyone doing unplanned repairs/services during their stay.
The room perfectly insulates the noise from outside and it was an ideal one for a good rest; we even woke up very late, in fact less than an hour from our requested late check-out time. But an appeal for an additional hour for us to prepare for check-out was not granted.
Overall, the place was nice. Location was good. Interior design was cool. Check-in/Check-out procedures were swift. The staffs were accommodating. With some few little tweaks in the service, I think Cristal Hotel Abu Dhabi may be worth another try.
- Official Description (provided by the hotel):
- Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more less
- Reservation Options:
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