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“Great Hotel”

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Cristal Hotel Abu Dhabi
Ranked #10 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Madinet Zayed
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Hotel”
Reviewed 28 July 2010

We came in to Abu Dhabi for just a couple days i had read the reviews from tripadvisor and decided to book with them. I am very glad we did we had a great time nice central location not to far away from anything. The breakfast was very good. the room was great spacious and very clean the bathroom was great nice a big . The cafe was very nice everyone was very nice and helpful we will surely return back to this hotel next time we are staying in Abu Dhabi.. The only thing I would change would be the toilet paper and I can bring that myself

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank imollye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, 3 August 2010
Dear Sir,

Thank you for the encouraging comments, we will spare no efforts to keep our high level of services.
we will keep on exceeding your expectations and we are looking forward to welcome you back

Regards
Ismail Ibrahim
Asst. Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (264)
Date | Rating
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  • Chinese (Traditional) first
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  • English first
  • French first
  • German first
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English first
Sanaa, Yemen
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2010

The rooms are all very clean, the housekeeping is just perfect.
The location is very good also (in the city center).
Staff is very helpful and friendly. The laundry is very quick and the quality is great.
I haven't tried the pool (but I've seen it - it's small) but then for the city center it's more than enough. I haven't tried either the fitness, but it looks modern and neat.

The only thing which is to be improved is.... the food!
Breakfast is... ok (not more). But far
I haven't tried lunch.
Dinner (the so called "pasta buffet" or "italian buffet") is really average quality. Very edible, but far from what you would expect compared to the other services of the hotel.

And also it misses a "bar" or "lounge area". Even though the lobby is pleasant, it remains a lobby. And the cafeteria behind needs some large sofas to laze about in...

I don't know if it's "only" 4 stars because of the no-alcohol policy or because of the food quality, but definitely, if you don't eat in the hotel (there are so many other places around) i would give it very easily a 5 stars notation.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank khalkhal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doylestown, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2010

Great location, plenty of parking, very nice breakfast., beautiful hotel at a very good rate. Bring the British/Middle East electrical adapter. Also wireless internet is in the lobby and coffee shop and restaurant areas. The staff did hook up a wireless router when I discussed needing Wireless was need at various times from my room. The CEO introduced himself to me in the coffeshop, making sure everything was ok. Everything was just great.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jsands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 July 2010

My stay at Cristal was comfortable to say the least.
The rooms were very neat and comfortable. The quality of the rooms was also very high.
I would strongly recommend this hotel to people I know.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Venkimahadevan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san Diego, CA
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 July 2010

The hotel staff is very professional, courteous, and very helpful. They seem to have a genuine interest in pleasing their guests.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sunnysanDiego_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, 10 July 2010
Thank you for the encouraging comments, we will spare no efforts to keep our high level of services.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2010

PROS:
- The service is really great and all the staff are very welcoming all the time.
- The internet speed is very impressive and it is free.
- The facilities are very nice, with the gym, sauna, steam, and pool; and access to them is free.
- The coffee place (Blendz Cafe) is open for 24 hours.
- The rooms are very neat and very spacious.
- The location is the best, everything is within a maximum 5 minute drive.

CONS:
- The pool is relatively small.
- No bar (alcohol is not served) in the hotel.

OVERALL:
My experience at Cristal was really great and I would totally recommend this Hotel to all my friends who are visiting Abu Dhabi.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank roy_getty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, 10 July 2010
Thank you for recommending our hotel to others and we are glad to know that our hotel services are meeting your expectations.

Joseph EL Hajj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oman
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2010

we had enjoied excellent hospitality and great services during our stay. The room was very clean and comfertable. Also, th hotel is located properly. Really, I liked the way the employees deal with the guests.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AbuAliOman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, 10 July 2010
It is very rewarding to know that our guests enjoyed their stay.

We will be looking forward to welcome you back.

Regards

Joseph EL Hajj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cristal Hotel Abu Dhabi

Property: Cristal Hotel Abu Dhabi
Address: Muroor Road (4th Street) | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 128 Hotels in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 
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