We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Nice hotel - lovely staff” 4 of 5 bubbles
Review of Cristal Hotel Abu Dhabi

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Cristal Hotel Abu Dhabi
Ranked #5 of 130 Hotels in Abu Dhabi
Certificate of Excellence
Oxford, United Kingdom
1 review
“Nice hotel - lovely staff”
4 of 5 bubbles Reviewed 2 September 2010

I have just come back after a four night stay at this hotel, and I was very impressed with their facilities and their friendliness. Nothing was a problem, whether it was arranging taxis to pick me up at obscure ministries, finding parking space on Abu Dhabi's crowded streets, getting printouts urgently for meetings, arranging early check in, etc. The concierge desk seemed to have the ability to know what I was needing before I knew it myself, and the whole place ran like clockwork. Above all, the staff were unfailingly polite, friendly, attentive and enthusiastic about making sure I had a good stay. I would definitely recommend the hotel to business travellers and I will be using them again on my next trip. I had been dreading a week in Abu Dhabi in high summer and in Ramadan, but in the end I was comfortable and well taken care of.

  • Stayed August 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ulicatamka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, 6 September 2010
We would like to thank you for the review on the trip Advisor.

We are glad that you enjoyed your stay with us, we will spare no efforts to offer you even better service on the next stay.

Regards,

Joseph El Hajj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,457 reviews from our community

Traveller rating
    960
    438
    49
    7
    3
See reviews for
216
260
244
622
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (251)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Las Vegas, Nevada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 September 2010

I had no complaints about this hotel. When I first arrived, I was greeted kindly and was upgraded to a suite for free. The room was clean with modern decor. It seemed to cater especially to people on business trips. The staff was very attentive during my entire stay. Breakfast buffet was included. No matter where I went in Abu Dhabi, a cab ride was never more than 10 dirhams. Just make sure you find a regular taxi as the hired cars outside the hotel will cost you 60 dirhams. I would definitely recommend staying at this hotel.

  • Stayed August 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nyvaleriec09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, 6 September 2010
Thank you for choosing the Cristal Hotel for your stay in Abu Dhabi.

We are glad to know that enjoyed your stay.

Looking forward to welcome you back

Regards

Joseph El Hajj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 28 August 2010

The standard room I had is bigger than the swimming pool. That is a letdown for swimmingpool afficionado's but I did not have time for swimming. The gym and the beauty centre are equipped well enough for those who would need it. The restaurants are pleasant. The stafff is more than excellent. I came on a discount rate, but even then I would say it is four stars with many five star aspects. An ideal hotel for business groups, conference groups, etc., as supposedly the hotel seems to offer good special rates when negotiated.
It is a clean comfortable excellently staffed business hotel but as Abu Dhabi lack more 'romantic' hotels like Arabian Courtyard in Dubai, this is also a good outlet for tourism.

  • Stayed August 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NeilinAmsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, 6 September 2010
Thank you for choosing the Cristal Hotel for your stay in Abu Dhabi.

We are glad to know that you graded us as 5 star hotel

Looking forward to welcome you back

Regards

Joseph El Hajj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
1 review
4 of 5 bubbles Reviewed 26 August 2010

Overall very very good ,great rooms , attentive staff, great breakfast. Only drawback is no bar----but hey it's the Middle --East and that's often the way it goes

  • Stayed August 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bwl2312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, 6 September 2010
Thank you for choosing the Cristal Hotel for your stay in Abu Dhabi.

We are glad to know that enjoyed your stay.

Looking forward to welcome you back

Regards

Joseph El Hajj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bali, Indonesia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 August 2010

I stayed at this hotel twice during the month of August 2010. Each stay was exceptional - This hotel is rated as a four star but in my opinion it should be rated as a five star hotel.
On each arrival I was greeted by an exceptional bellboy named Surya (from Nepal) His genuine caring nature was very much appreciated by me. Checkin & out was very smooth on both occasions . My Bellboy escorted me to my room on both occasions - he was very informative re the services provided & his genuine care was noted. The king room was spacious & very clean - the bed was the most comfortable I have slept in for a long time. The bathroom amenities were of good quality and the compendiium & in room material explained exactly what was on offer within the hotel. What I appreciated was the small complimentary handbook on Abu Dhabi and the explanation on the cultures of Ramadan in each room with matching Ramadan postcards.
Breakfast was included in my room rate - the food was exceptional & of good choice - the coffee was outstanding.
I also utilised the spa and Nina (Thailand Therapist) was exceptional - The indoor pool facilities are outstanding - pool extremely clean - the steam rooms also extremely good . The young man at the pool reception (unfortunately I did not get his name - Yellow polo shirt) was also exceptional - He explained all the pool facilities, steam rooms & provided me with a locker
This hotel is first class and I will be staying there on a regular basis - I myself work in International five star hotels here in Abu Dhabi and for me to have stayed at Crystal Hotel in Abu Dhabi - This is truly a lucky find.
Congratulations to the management - the staff, facilities, location is second to none.
Please pass on my thanks to the staff members named in this review. They and the rest of the team deserve some recognition.
This is one very satisfied guest who will be returning and who will be recommeding this property to my fellow colleagues - Thank you

  • Stayed August 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mick46abc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, 6 September 2010
Thank you for choosing the Cristal Hotel for your stay in Abu Dhabi.

We are glad to know that enjoyed your stay and we are proud to be rated 5 star for our services...

Looking forward to welcome you back

Regards

Joseph El Hajj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
King's Lynn, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 23 August 2010

This hotel is ideaaly placed for both the business ma, and visitor, with easy access to the comercial sector, and close to centre of town for the visitor.
Rooms are clean spacious, and well maintained.
Restaurantcaters for most tastes, is clean with excellent service.
All hotel staff were extremely helpful, pleasant, and polite, being quite prepared to go out of their way to help you.

  • Stayed August 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank drsmith53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, 6 September 2010
Thank you for choosing the Cristal Hotel for your stay in Abu Dhabi.

We are glad to know that enjoyed your stay.

Looking forward to welcome you back

Regards

Joseph El Hajj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sharjah, United Arab Emirates
1 review
5 of 5 bubbles Reviewed 21 August 2010

Acceptable and comfortable hotel to be used by local family

  • Stayed August 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rahal1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cristalhotel, Front Office Manager at Cristal Hotel Abu Dhabi, responded to this review, 6 September 2010
Thank you for choosing the Cristal Hotel and your review is highly appreciated

Looking forward to welcome you back

Regards

Joseph El Hajj
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Abu Dhabi hotels
0.7 mi away
Southern Sun Abu Dhabi
Southern Sun Abu Dhabi
#7 of 130 in Abu Dhabi
4.5 of 5 bubbles 1,399 reviews
4.6 mi away
Jumeirah at Etihad Towers
Jumeirah at Etihad Towers
#1 of 130 in Abu Dhabi
5.0 of 5 bubbles 2,897 reviews
0.9 mi away
Sofitel Abu Dhabi Corniche
Sofitel Abu Dhabi Corniche
#10 of 130 in Abu Dhabi
4.5 of 5 bubbles 2,429 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Rosewood Abu Dhabi
Rosewood Abu Dhabi
#2 of 130 in Abu Dhabi
4.5 of 5 bubbles 854 reviews
4.1 mi away
The St. Regis Abu Dhabi
The St. Regis Abu Dhabi
#8 of 130 in Abu Dhabi
4.5 of 5 bubbles 1,127 reviews
1.1 mi away
Crowne Plaza Hotel Abu Dhabi
Crowne Plaza Hotel Abu Dhabi
#15 of 130 in Abu Dhabi
4.5 of 5 bubbles 857 reviews
Show Prices
Show Prices
Show Prices

Been to Cristal Hotel Abu Dhabi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cristal Hotel Abu Dhabi

Property: Cristal Hotel Abu Dhabi
Address: Muroor Road (4th Street) | Adjacent to Madinat Zayed Shopping Centre & gold souq, Abu Dhabi 72898, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 130 Hotels in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cristal Hotel Abu Dhabi 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to the Cristal Hotel Abu Dhabi. We offer both business and weekend travelers the ultimate in deluxe facilities and accommodation. Cristal Hotel Abu Dhabi is located off Electra Street in the heart of the Abu Dhabi business district and offers the following facilities: 192 rooms and suites, three food & beverage outlets (Viewz restaurant, Blendz cafe & Cristal Viewz Bar and grill) five spacious meeting rooms, executive lounge and a business center, underground parking, health club, indoor pool, beauty salon, treatment room, sauna and steam rooms. Close proximity to Abu Dhabi Mall and Madinat Zayed Shopping Centre. As one of very few hotels in the city, Cristal Hotel Abu Dhabi offers its visitors free WIFI internet access, in addition to free parking facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR, LoveHolidays, Prestigia, Southall Travel, Booking.com and LateRooms so you can book your Cristal Hotel Abu Dhabi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing