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Radisson Blu Hotel, Abu Dhabi Yas Island
Ranked #42 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“SB”
Reviewed 10 August 2014

Excellent place to relax and golfing holidays, including family. The rooms are extremely well designed, quite atmosphere, full required services of a 5 star hotel are provided. The staff politeness and service delivered is top class.

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
1 Thank Sameer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigBruceGM, General Manager at Radisson Blu Hotel, Abu Dhabi Yas Island, responded to this review, 17 August 2014
Dear Sameer B,

Thank you for your feedback. We strive to provide all of our guests with a comfortable and memorable stay we are therefore pleased that you were able to experience this throughout your stay. We hope to welcome you back in the near future.

Sincerely,
Craig Bruce - General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (453)
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Sydney
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 August 2014

Checked in after a 10 hour flight
First room we where given - not cleaned from previous guest
Second room - had someone in it
Third room after an hours wait success (please note I paid an additional night to ensure a room would be ready for my early arrival)
As you can imagine was somewhat upset with this lack of care by staff but just to add to it I was 'upsold" at check in to a club room offering free drinks and club rooms access....
Not much use once I released that my children who where there at check in could not come to the lounge with us. And their response was to get a babysitter which I attempted to do but they need more than 24hrs notice....

Eventually they refunded my club access gave me free breakfast and a free transfer back to the airport the next day. But this was only after several complaints with several duty managers who really did not have good customers relations skills

Hotel itself I liked pool was good etc etc

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
3 Thank Jamwie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigBruceGM, General Manager at Radisson Blu Hotel, Abu Dhabi Yas Island, responded to this review, 17 August 2014
Dear Jamwie,

Thank you for choosing to stay with Radisson Blu Hotel, Abu Dhabi Yas Island.

We are glad that you liked our hotel although you faced some difficulties with our services. We strive to provide 100% satisfaction to all of our guests therefore please accept our sincere apologies for the inconvenience which was caused throughout your stay. Please rest assured that we take all complaints seriously and they will definitely be looked into by the concerned department head in order for improvements to be made and therefore our guest’s experiences.

Thank you taking the time to write a review as one of the major purposes of online reviews is to highlight areas for improvement and therefore we appreciate your comments. We hope that this one off experience will not prevent you from staying with us again.

Sincerely,
Craig Bruce – General Manager
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Reston
Level Contributor
99 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 6 August 2014

I highly recommend the Radisson Blu Yas Island hotel and its staff. I recently enjoyed a long term stay (6 months) in the hotel where I was able to sample the basic room, the business class room and their suites. All three were excellent.
Strengths:
+ Atmospherics. Clean, friendly, professional, quality. Great balance between individual comfort but not at the expense of other guests.
+ Excellent Value. Afsar was extremely helpful in creating an adaptable, long term contract that created a win – win – win situation for my employer, myself and the hotel.
+ Superb location. Near the airport. Free beach access. There is lots to do on Yas Island (F1 Track, du Arena, Ferrari World, Yas Water Works, concerts like the Rolling Stones and Justin Timberlake, and a variety restaurants) and in the vicinity. Downtown is readily accessible by bus, cab or rental car.
+ Pool. Beautiful lay out, very well maintained and clean. In the summer months, I found the chilled pool water very refreshing especially when swimming laps.
+ Excellent sleep quality. Rooms are quiet and well appointed.
+ Cleanliness. Both Stanford and Cryton kept my room spotless.
+ Laundry service. Very timely, quality laundry service.
+ Wifi and Ethernet came with the room for no additional charge.
Staff stand outs:
Afsar Khan, the Director of Sales. Afsar understands the concept of win-win-win; when I had to modify our long term arrangement because of circumstances beyond my control, he worked with management to make sure I was treated fairly.
Moses Solomon, Laundry Manager. Moses is very conscientious in making sure that each customer receives excellent service.
Ahdi Adel, night manager. In spite of my grumpiness, Ahdi came to my room made sure I was connected to the internet. When I checked in late and thought there was a problem with the wifi, Ahdi personally came to my room and fixed the problem which happened to be with my laptop and not the wifi. I was kind of embarrassed, but he was still gracious.
Stanford from house cleaning. Of the ten house cleaning staff that served me on different occasions, all were excellent, but Stanford was consistently the best because of the good job he did and his timeliness.
Recommendations:
If you are looking for excellent value, comfort and a great staff, you can’t go wrong staying at the Radisson Blu Yas Island.
The staff, is grateful to serve whether they were tipped or not. When they are tipped—which they are well deserving--they are even more grateful.

Room Tip: Avoid the 8th floor (top floor) in the summer months. Even with air conditioning, it just seems hot...
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  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank markj105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigBruceGM, General Manager at Radisson Blu Hotel, Abu Dhabi Yas Island, responded to this review, 17 August 2014
Dear Markj105,

Thank you very much for taking the time and writing a detailed review.

We strive to provide all of our guests with 100% guest’s satisfaction and therefore we are very pleased that you were able to experience the exceptional and warmest service. It feels amazing that our team made your stay comfortable and memorable. Please rest assured that your inspiring comments will be passed on the team.

Once again we thank you very much for choosing Radisson Blu for your extended stay we hope to welcome you back in the future.

Sincerely,
Craig Bruce - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Αθηνα
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 July 2014

From the moment you reach the lobby, the receptionists are willing to help, to assist, to do everything to make you feel you are on vacation, that you will have nothing else to do than ... have a good time.
Everyday the room is clean and tidy, water, coffee and stuff are replenished and if you are planning a long stay, even free laundry is provided in many cases.
Overall, We are considering it among the best hotel services we ever experienced and on very competitive prices.

Room Tip: Request a room with sea view: these rooms have a balcony and unlimited view to Arabic gulf.
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  • Stayed April 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank ANASTASIA-PANOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigBruceGM, General Manager at Radisson Blu Hotel, Abu Dhabi Yas Island, responded to this review, 5 August 2014
Dear ANASTASIA-PANOS,

Thank you for taking the time to write a review.

We are glad to hear that your experience with us was good from start to finish starting with the helpful team, the clean and tidy room and overall the best hotel services you have ever experienced. We hope that we can welcome you back to Yas Island in the not so distant future.

Sincerely,
Craig Bruce - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 29 July 2014

Nice hotel right opposite the Formula 1 track and a few minutes from Ferrari World. Executive rooms have great views over the ocean. Very clean and spacious rooms. Wonderful Italian restaurant. Good value for money, friendly staff, amazing breakfast with endless options. New mall to open soon a few minutes away.

Room Tip: Beach views but have to walk a few minutes to the beach as the golf course is inbetween Executive r...
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  • Stayed April 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank td254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigBruceGM, General Manager at Radisson Blu Hotel, Abu Dhabi Yas Island, responded to this review, 31 July 2014
Dear td254,

We appreciate you taking the time to write a review.

We are so glad to hear that you enjoyed your stay with us from the great location by the F1 racetrack and Ferrari World, great views, clean and spacious rooms, friendly staff and amazing breakfast with endless options. It's also great that you got to experience our Italian restaurant Filini and as you mentioned the Yas Mall will be opening in a few months which will provide an amazing shopping experience. We look forward to welcoming you back again soon.

Sincerely,
Craig Bruce - General Manager
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Bangalore
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 29 July 2014

Stayed in this hotel..good for quiet and calm stay. Location is the only issue as it is not near the city center nor any shopping outlets. We need to get into taxis or have own car if we need to stay in this hotel.

  • Stayed March 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank prashan97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigBruceGM, General Manager at Radisson Blu Hotel, Abu Dhabi Yas Island, responded to this review, 31 July 2014
Dear prashan97,

Thank you for choosing to stay with us and for taking the time to write a review.

We are glad that you enjoyed your stay and were able to enjoy the peace and quiet. As you mentioned we are about 30 minutes away from the city however we do provide a complimentary bus to take you there. We are also very excited for the Yas Mall to open in a couple of months on the island which will provide some great shopping experiences. We hope we have the opportunity to welcome you back again for another relaxing stay in the near future.

Sincerely,
Craig Bruce - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 July 2014

I spent 3 nites at this hotel for work. The rooms are big and spacious and the pool looked very posh and inviting. Unfortunately I did not bring my swimsuit and the AUH heat was just too much to bear. I did see several singles, couples and families having loads of fun so I guess the pool must be good for kids big and small.

Breakfast was a good spread of fruits, juices, nuts , breads pasteries fresh from the kitchen oven. There was good spread of local and international delights from hummus to your scrambled eggs. My colleague tried the Moroccan Green Tea ( Mint and spices in green tea) and there was a good range of Tea or Coffee if you had time for a leisurely breakfast before work !

There is a SPA which I did not try out and some other restaurants too.

Rooms are big and tastefully decorated and well maintained by housekeeping ( no smelly sheets here for sure) .. it is not F1 season but I can see the F1 Marina Tracks from my hotel window. A good range of toiletries and plenty of complimentary drinking water was a real plus ! The hotel is located in a bunch of hotels ( at least 5 other properties like Rotana and Crowne just next door). Staff followed hotel industry protocol and as a lone female traveller was assigned a room near the lifts and not is secluded corner of hotel.

There is an Ikea nearby and a local Al Raha Mall ( 5-10mins by taxi) which I didnt visit if you need to stock some snacks and drinks.

Overall service was great, staff were friendly and pleasant.

Good to be able to charge my mobilephone for FREE at reception as I left my handphone charger at home.

Room Tip: Airport limo taxi to hotel costs AED45 Mall within 10mins taxi ride Breakfast is worth taking Po...
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  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Jet4worknplay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigBruceGM, General Manager at Radisson Blu Hotel, Abu Dhabi Yas Island, responded to this review, 31 July 2014
Dear Jet4worknplay,

Thank you for choosing to stay with Radisson Blu Hotel, Abu Dhabi Yas Island and for taking the time to write a review.

We strive to provide all of our guests with 100% guest satisfaction and therefore we are pleased that you were able to experience this from the big and spacious rooms to the inviting pool, the good spread at breakfast as well as great service and friendly and pleasant team. We hope that we can welcome you back again soon hopefully for a leisure trip so you can experience more of our facilities and Yas Island.

Sincerely,
Craig Bruce - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel, Abu Dhabi Yas Island

Property: Radisson Blu Hotel, Abu Dhabi Yas Island
Address: Radisson Blu Hotel Yas Island Yas Leisure Dr, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 On the Beach Hotel in Abu Dhabi
#19 Business Hotel in Abu Dhabi
#26 Spa Hotel in Abu Dhabi
#28 Family Hotel in Abu Dhabi
#30 Romantic Hotel in Abu Dhabi
#39 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Radisson Blu Hotel, Abu Dhabi Yas Island 4*
Number of rooms: 397
Official Description (provided by the hotel):
Located on Yas Island, the Radisson Blu Hotel offers spectacular views of the sea, Yas Links Golf club and the Yas Marina Circuit. The hotel offers 397 guestrooms; Italian and International restaurants; Meetings & Events facilities to host from 10 to 445 persons and a Spa. Conveniently located 7 minutes from international airport, 15 minutes from Abu Dhabi National Exhibition Centre (ADNEC), Diplomatic Area; 20 minutes from City Centre and is 50 minutes drive from Dubai. ... more   less 
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Also Known As:
Radisson Blu Hotel, Abu Dhabi Yas Island Hotel Yas Island

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