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“A very pleasant surprise!”

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Park Rotana Abu Dhabi
Ranked #16 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Keller, Texas
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A very pleasant surprise!”
Reviewed 22 August 2013

I booked this hotel for a quick weekend getaway and was very happy with the choice. I was offered and accepted the Club Rotana upgrade upon check-in, which turned out to be an excellent decision. In addition to wi-fi, the upgrade meant my room was particularly spacious and comfortable, and I was able to enjoy the buffet breakfast at Ginger's. Access to the Club on a quiet weekend during Ramadan also provided the option of "free" snacks and soft drinks during the day and adult beverages in the evening. The hotel's pool was being refurbished during my stay, but a second pool in the complex was just across the courtyard and was very pleasant. I used the gym multiple times and found it to be decently equipped and clean. I also found the hotel and restaurant staff to be very courteous and accommodating. The location may be a bit out of the way for some, but I thought this was an excellent getaway location and a great value!

Room Tip: The Club level upgrade is well worth it.
See more room tips
  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amygva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, 25 August 2013
Dear TripAdvisor Member,
Greetings from the Park Rotana Abu Dhabi!

Thank you for your valuable feedback on your recent stay with us.

I am delighted to read you have enjoyed your stay at Park Rotana Abu Dhabi and that you’ve appreciated our facilities such as our rooms, Ginger All Day Dining and our pool.
I would like to thank you as well for your wonderful comments about our colleagues. Rest assured your comment will be shared with the management team.

We look forward to welcoming you back to the Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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881 reviews from our community

Traveller rating
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148
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380
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Ajman, United Arab Emirates
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2013

The hotel is beautiful, with amazing staff. The rooms were so comfortable. The breakfast buffet was incredible. Anytime I needed anything, the professional staff were on hand and friendly.
I was there 3 nights for work and have never slept better in a hotel before. The bed was so comfortable, the room layout easy to get around. The showers are amazing!
Be prepared to be pampered.

Room Tip: I enjoyed the room on the west side, over looking the park. The view was so nice, and facing away f...
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmstronger3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, 25 August 2013
Dear TripAdvisor Member,
Greetings from the Park Rotana!

We would like to thank you for staying with us and for taking the time to write such a positive review.
We truly appreciate your comments and we’re glad that we have exceeded your expectations with our room and our food.

We look forward to welcoming you the Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level 6 Contributor
180 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 323 helpful votes
Reviewed 21 August 2013

Rooms typical Rotana, lobby art nouveau, pool was overcrowded and noisy when we visited, very small gym, locked into a space surrounded of highways... club lounge is ok, mostly energy contract groups. So for that purpose I guess it 's just right. If you're looking for a relaxing weekend getaway I'd say look somewhere else.

Room Tip: the higher the less noise from highways...
See more room tips
  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sistatravelista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, 25 August 2013
Dear TripAdvisor Member,
Greetings from the Park Rotana!

Thank you for taking the time to share your experiences with us.
We are glad to read that overall you’ve had a good experience at Park Rotana Abu Dhabi.

We hope you have the opportunity of coming back to the Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fujairah, United Arab Emirates
1 review
Reviewed 20 August 2013

The hotel selection was made by my employer. I am grateful to them for thoughtfully choosing first rate accommodations. I stayed three nights. The staff at every level was incredibly helpful and friendly. Room service was remarkably quick. I ordered lamb chops; they were prepared perfectly and were very delicious. I also tried a dessert I had not had before, Um Ali. It is like a warm custard like bread pudding/baklava combination with pistachios. It was sweet, delicious and plentiful. The Um Ali tasted great a few hours later as a cold evening snack. The breakfast buffet was out of this world - large selection, fresh fruits and vegetables, meats, cereals, omelets, pasta, rice, fresh-squeezed juices, coffees, teas - just a really great buffet!

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karla S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, 25 August 2013
Dear TripAdvisor Member,
Greetings from the Park Rotana!

We would like to thank you for staying with us and for taking the time to write this positive review. It’s elating to read that you have enjoyed your room and our buffet breakfast at Ginger All Day Dining.

We truly appreciate your comments and glad that we have exceeded your expectations.
Rest assured your comments will be shared with our management team, in order to continuously improve our service.

We look forward to welcoming you to the Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manama, Bahrain
Level 4 Contributor
46 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 19 August 2013

All what i can say is that this is the best Rotana hotel i have stayed in, amazing staff, amazing rooms, good food and short ride from the Airport.

I do not know about the location as i was there for short meetings next to the hotel, but i had no trouble at all, for the first time ever at the Rotana hotel!

Recommended ++++++

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MoeBhr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, 25 August 2013
Dear TripAdvisor Member,
Greetings from the Park Rotana!

We are delighted to read that we have exceed your expectation with our facilities, services and dining experience and that you have enjoyed your stay.

For your next visit at Park Rotana, please address to our Guest Services for our exclusive limousine service between the airport and the hotel.

We look forward to welcome you again at the Park Rotana on your next visit to Abu Dhabi.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 August 2013

Hotel Staff were really professional, friendly, accommodating, and most of all on time with their respond of services (special Thanks to Guest Services- Jiam). Cleanliness is perfect as well as the food (for breakfast buffet). We stayed for 2 days and 1 night and it was worth it. Definitely recommendable to everyone!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alma L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, 19 August 2013
Dear TripAdvisor Member,
Greetings from the Park Rotana Abu Dhabi!

Thank you for your valuable feedback on your recent stay with us.

I am delighted to read your positive feedback on our hotel colleagues and services and that you enjoyed the food at Ginger All Day Dining. We are glad to inform you that we are working on a new menu, in order to continuously improve our service.

I would like to thank you as well for your wonderful comments and the recognition of our colleagues. Rest assured your comment will be shared with them.
We look forward to welcoming you back to the Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2013

Very pleasant 3 night stay. Excellent breakfast buffet catering to all tastes.
Great bar, lively in the evening.
Room was really nice and attentively cleaned.

One gripe, WI-FI was far too expensive. In a hotel catering to business travellers WI-FI should be more readily available and not cost a fortune.

Overall, thanks for a lovely stay!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, 17 August 2013
Dear TripAdvisor Member,
Greetings from Park Rotana Abu Dhabi!

Thank you for your valuable feedback on your recent stay with us.
We are delighted to read your positive feedback on our hotel and we’re glad that you’ve enjoyed your room, the breakfast at Ginger and Cooper’s.

We hope we can have the opportunity of welcoming you again at Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Rotana Abu Dhabi

Property: Park Rotana Abu Dhabi
Address: Al Salali St | near Khalifa Park, Abu Dhabi 43377, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Abu Dhabi
#17 Business Hotel in Abu Dhabi
#32 Family Hotel in Abu Dhabi
#38 Romantic Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Park Rotana Abu Dhabi 5*
Number of rooms: 380
Official Description (provided by the hotel):
5-star Park Rotana Abu Dhabi is conveniently located around major Abu Dhabi’s landmarks and is only 10 minutes away from ADNEC. Its deluxe facilities comprise of 318 luxurious rooms and suites, 6 world class dining venues, 6 meeting rooms and spacious ballroom with day light access and outdoor terrace. The needs of business travellers are met with specially designed Club Rotana concept, and the guests can stay fit with state-of-the-art Bodylines Leisure & Fitness Club. ... more   less 
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Also Known As:
Park Rotana Abu Dhabi Hotel Abu Dhabi

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