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“Another nice stay at the Park Rotana”

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Park Rotana Abu Dhabi
Ranked #19 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
303 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 350 helpful votes
“Another nice stay at the Park Rotana”
5 of 5 bubbles Reviewed 12 December 2013

Decided to book the Park Rotana again as it proves excellent value for money and is in a quiet enough area outside of the city. My stay was made even more memorable by my experiences with Raj at reception and Manish in Coopers bar. Raj is a highly professional guy who knows how to treat guests and fix any issues they may have. I could not recommend him enough! Manish (think this is the spelling) provides fantastic service in the Coopers bar (50% happy hour by the way from 12pm until 12am!!). He is kind, approachable, professional and would definitely be behind my bar if I opened one in the Middle East!

The hotel was the same as before - excellent. I will be back (at the same prices currently charged) and will recommend to fellow travellers. You should look into providing free wifi - paying for wifi grates me when travelling.

Well done guys - customer service is EXCELLENT. Keep up the good work! I will be back.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank doscal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, 24 December 2013
Dear Trip Advisor Member,

We would like to thank you for your positive feedback regarding your stay at Park Rotana Abu Dhabi and I'm delighted to read that we were able to meet your expectations during your stay. Rest assured your comments about Raj will be shared with the entire Front Office and Cooper’s bar management team.

Regarding your comment on Wi-Fi, please be informed that it is complimentary at our Club Rotana floor and suites.

We look forward to welcoming you back to Park Rotana Abu Dhabi!

Yours Sincerely,
Francisco Giles
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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818 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
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  • Spanish first
  • Turkish first
  • Any
English first
Newport, United Kingdom
Level Contributor
64 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 11 December 2013

Stayed at this hotel for week long vacation. This hotel is excellent and the location by the Grand Mosque and property are in the very nice Khalifa Park area. Rooms are very clean and derervedly 5 star standard. All staff are very friendly and very attentve. My special thanks to the Ginger Restaurant Breakfast Team and the Concierge and Valet Parking Team. I decided to travel round by rental car, however, there is a bus stop nearby, lots of tourist maps at the reception, tours nd taxis available in the lobby.

When I am again fortnate enough to visit Abu Dhabi, will definately consider this hotel. Fell free to ask if you require any furher details about my stay a this hotel.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZRNP19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, 24 December 2013
Dear Trip Advisor Member,

We would like to thank you for your encouraging response regarding your stay at Park Rotana Abu Dhabi and I'm pleased to read that we have exceeded to meet all your expectations during your stay.

We appreciate your feedback and glad to know you have appreciated all our efforts to make you stay at Park Rotana Abu Dhabi enjoyable. I will ensure the Ginger Management team, Concierge and the valet team affirms your positive feedback.

We look forward to welcoming you back to Park Rotana Abu Dhabi in the near future.


Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sherborne, United Kingdom
Level Contributor
209 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 9 December 2013

This hotel is one of the best i have stayed in for business reasons for many a year. It does all it can to make the inevitable business dreariness into a pleasant experience! Rooms are great, the facilities on the Club floor make it easy to work and relax and the overall atmosphere is very good. Strongly recommend if you want to work in this part of Abu Dhabi - probably not too convenient for tourists who want to be down-town though.

Room Tip: The rooms facing the airport can have an early morning call from departing aircraft but it is only v...
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndyAquila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, 24 December 2013
Dear Trip Advisor Member,

We would like to show our deepest appreciation for your encouraging response regarding your stay at Park Rotana Abu Dhabi and I am pleased to read that we have exceeded to meet all your expectations during your stay.

Very soon, the Six Continents amusement park will open in Khalifa Park within walking distance. Have fun and enjoy the pavilions, rides and amusements.

We rarely hear from the guests complains regarding noise from the airport and will take into consideration your comment in the future.

We look forward to welcome you back to Park Rotana Abu Dhabi n the nearest future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hawalli, Kuwait
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 6 December 2013

The location looks like overlooking a refinery plant, but on the other hand, it is very near by one of the greatest mosques, Sheikh Zayed Grand mosque, taxi cabs are aligned nearby the hotel so your dont need to worry at any time of the day. Breakfast was nice

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Muratovich77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, 8 December 2013
Dear TripAdvisor Member,

We would like to thank you for your positive feedback regarding your stay at Park Rotana Abu Dhabi and I'm glad to read that we were able to meet your expectations during your stay. Rest assured your comments will be shared with the entire team, in order to keep improving the quality of our service.

I hope we have the opportunity of welcoming you again at Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birkenhead, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 20 November 2013

I have not stayed in the hotel but I have used Cooper's bar and restaurant on several occasions. The food is good and it and the beverages are reasonable priced. It has a happy atmosphere. The staff have always been very helpful and pleasant. In particular, Saurabh has been consistently kind, attentive and efficient beyond the call of duty.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, 8 December 2013
Dear TripAdvisor Member,
Greetings from Cooper’s, Park Rotana!

We would like to thank you for your nice comments about Cooper’s. It is elating to read that you’ve had a good experience with us and that you’ve enjoyed our food and beverage selection.
Rest assured you r feedback about Saurabh will be shared with Cooper's management team.
We look forward to welcome you again at the Park Rotana Abu Dhabi.

Your Sincerely,
Ameya Sapre
Director of Food & Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
124 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 18 November 2013 via mobile

Got off to a bad start when arriving at midnight to find there was no record of our booking. Quickly sorted by manager. Overall good but not the best 5 star we have stayed in Abu Dhabi. Room good but not special and disadvantage of pool mostly not in the sun. Generally staff very good and helpful.

Stayed November 2013, travelled on business
Helpful?
Thank Lauren1ee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, 8 December 2013
Dear TripAdvisor Member,
Greetings from Park Rotana Abu Dhabi!

We would like to thank you for your choosing to stay with us at Park Rotana Abu Dhabi and for reviewing your recent experience with us.

We are delighted to read your feedback on our hotel and we are glad that overall you enjoyed Park Rotana Abu Dhabi. Please rest assured your feedback will be shared with our management team, so situations like these won't happen again.

We hope this situation doesn't deter you from coming back to Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baghdad
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 9 November 2013

This hotel is a great option if you're visiting Abu Dhabi. It is situated between the city centre and Yas Island, meaning that attractions in both of these areas are easily accessible. The staff are superb, very welcoming, friendly and professional. The rooms are spacious, stylish and comfortable. I particularly recommend the Bodylines wellness spa - great massage in lovely, relaxing surroundings. The breakfast is excellent, too, and I heard very good things about the brunches and buffets available at other outlets.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marcus S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this review, 17 November 2013
Dear TripAdvisor Member,
Greetings from Park Rotana Abu Dhabi!

We would like to thank you for your choosing to stay with us at Park Rotana Abu Dhabi and for reviewing your recent experience with us.
We are delighted to read your positive feedback on our hotel and we are glad that you enjoyed the Park Rotana Abu Dhabi location, our rooms and our service. Perhaps on your next visit you can try one of our brunches at Cooper’s or Ginger.
We look forward to welcoming you back again to Park Rotana Abu Dhabi in the near future.

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Rotana Abu Dhabi

Property: Park Rotana Abu Dhabi
Address: Al Salali St | near Khalifa Park, Abu Dhabi 43377, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Abu Dhabi
#19 Luxury Hotel in Abu Dhabi
#32 Family Hotel in Abu Dhabi
#38 Romantic Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Park Rotana Abu Dhabi 5*
Number of rooms: 380
Official Description (provided by the hotel):
5-star Park Rotana Abu Dhabi is conveniently located around major Abu Dhabi’s landmarks and is only 10 minutes away from ADNEC. Its deluxe facilities comprise of 318 luxurious rooms and suites, 6 world class dining venues, 6 meeting rooms and spacious ballroom with day light access and outdoor terrace. The needs of business travellers are met with specially designed Club Rotana concept, and the guests can stay fit with state-of-the-art Bodylines Leisure & Fitness Club. ... more   less 
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Also Known As:
Park Rotana Abu Dhabi Hotel Abu Dhabi

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