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“Good value for money and great service, shame the Wi-Fi isnt free”

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Park Rotana Abu Dhabi
Ranked #16 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Reviewed 9 June 2014

Close to the airport, but not close to beaches or shopping etc. The Corniche is at the other end of Abu Dhabi but not to far to Yas Island by taxi.
There is one public bus that stops outside of the hotel every 30 mins. It takes an hour to reach the Corniche end of Abu Dhabi.
Wifi is not free and no places for breakfast nearby so room only clients should consider an upgrade to include Breakfast.
I would recommend the Club Rotana package if you plan on staying close to the hotel each day - inclusive drinks and snacks and wifi internet as well as outstanding personal service.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Lumak1na
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this reviewResponded 16 June 2014

Dear TripAdvisor Member,

I would like to thank you for choosing Park Rotana Abu Dhabi for your recent stay and for taking the time to review your experience with us. I’m happy to read about your pleasant experience with the Club Rotana package.

Thank you for your feedback in regards to the pricing of our wifi services, we regularly review our competitor’s services and find the vast majority of hotels still charge for wifi.

I appreciate all your constructive comments and please know that they are being taken into consideration.

We look forward to welcoming you back to Park Rotana Abu Dhabi in the near future.

Warm Regards,

Francisco Giles
General Manager

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527 - 533 of 922 reviews

Reviewed 8 June 2014

Stayed in a club room for 9 nights, clean hotel with very friendly and efficient staff. Advanced booking got a decent discount on the room rate. Would definitely stay there again.

Club lounge access is great and includes free wifi access for the duration of your stay as well as complimentary alcoholic drinks between 1900 - 2100.

Stayed: May 2014, travelled on business
Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this reviewResponded 16 June 2014

Dear TripAdvisor Member,

Greetings from the Park Rotana!

We would like to thank you for staying with us and for taking the time to write a positive review.

We are pleased that you have enjoyed your stay with us at Park Rotana Abu Dhabi, and delighted to hear that you enjoyed our Club Lounge and its complimentary wifi and beverages.

We look forward to welcoming you the Park Rotana Abu Dhabi in the near future.


Yours Sincerely,

Francisco Giles
General Manager

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Reviewed 8 June 2014

This is the second time I am staying in Park Rotana. Both stays were for the concert in Du Arena. Last year, during the same time, it was for Metallica & this time it's Black Sabbath. Surprisingly, my quality of stay this year, like last year, was Excellent. Its a fantastic hotel with lovely staff to make your stay & experience worthwhile.Great value for money, I must say. Highly recommended for anyone who wants to take a short break.

  • Stayed: May 2014, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank Luis_Cifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this reviewResponded 16 June 2014

Dear TripAdvisor Member,

Greetings from Park Rotana!

Firstly, thank you for choosing to stay with us at Park Rotana Hotel, Abu Dhabi.

I am delighted to read that you were satisfied on both occasions and we look forward to welcoming you back to Park Rotana Abu Dhabi in the near future.

Warm Regards,

Francisco Giles
General Manager

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Reviewed 6 June 2014

Park Rotana Abu Dhabi is located in a very nice location in between the airport and City where you can enjoy the relaxing environment with the very nice hospitality and very friendly staff who cares about the guest comfort

  • Stayed: May 2014, travelled solo
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Review collected in partnership with this hotel
Thank 491samerz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this reviewResponded 16 June 2014

Dear TripAdvisor Member,

We would like to thank you for your choosing Park Rotana Abu Dhabi for your stay and for sharing your experience with us.

I am delighted to read that we were able to exceed your expectations and that you enjoyed our environment.

We look forward to welcoming you back to Park Rotana Abu Dhabi in the near future.

Warm Regards,

Francisco Giles
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

I came down from Dubai having bought the concert package for last Thursday night. The price included the room, the concert ticket, one free drink in Coopers (reviewed separately but go!) , shuttle to and from the concert on Yas Island and breakfast! Absolutely terrific value.

The hotel is clean and modern. The check in process right from valet parking to getting key and luggage to the room took just a few minutes.

The room was a good size and nicely furnished. The shower room nicely done with an enormous shower cubicle. The bed was comfy with nice linen and fab pillows. For a hotel of this type I was fairly impressed.

I went and had my complimentary drink at Coopers (and a few more) and then got on the shuttle bus which left bang on time. The bus was sat waiting as we came out of the concert too and the return to the hotel quick and easy.

I had a slight problem in the morning but that was just with an individual member of staff from housekeeping who didn't listen. I was in the bathroom and had a knock at the door asking if I wanted the room serviced...as I was checking out in about half an hour I obviously said "no" to which I was asked if I was sure. I shouted back "sure, please leave me" to which I got "room is OK?" to which I shouted "yes, please leave me alone, thank you". So, when I opened the bathroom door a few minutes later in a state of undress to find the room door wide open and a guy making the bed I obviously wasn't best pleased. I pointed out that I was going so why would I want the bed made and asked why he was in there when I had clearly said no 3 times. Apparently I had pressed a button by the light switch that showed I wanted the room done so the guy actually started arguing with me!! Just a training issue perhaps? Housekeeping should surely know when someone is checking out and to leave those rooms? AND, they certainly shouldn't argue with the spoken word of a customer over a blinking light outside the door!

Anyway, I had a bit of a moan to reception and they were very good about it all and promised to look into it and call me to which I said not to worry about the call as I didn't need an update or to spoil what had actually been a decent stay. (They did try and ring actually but I was unable to take the call by that time).

That experience probably stopped this review having an excellent (for what it was) rating but the staff do also make the place so it did leave an impression. Overall though I would thoroughly recommend as a base and certainly for one of their concert packages. I'll be back when there's another band I want to see!

  • Stayed: May 2014, travelled solo
    • Value
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Thank maw0504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this reviewResponded 16 June 2014

Dear TripAdvisor Member,
Greetings from Park Rotana Abu Dhabi.

First I would like to thank you for staying with us and for taking the time to share your valuable feedback. I’m also glad to read that you experienced Cooper’s and enjoyed it.

However I would like to apologize for this miscommunication on our housekeeping attendant’s part. Surely a training issue which has already been addressed. Thank you for highlighting this.

We look forward to welcoming you back for your next stay.

Warm Regards,

Francisco Giles
General Manager

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Reviewed 1 June 2014

it was really amazing that for the second time in raw I felt wow coz of the friendly was and smile while they are calling my name which mean they still remember by my name specially in arrival they call me by my name Trihana and Babu. then second day another one again from the fo team Majid called my by my name again another 2people from spa and pool Mahesh and Nesrin they are really amazing staff lovely smile feeling wow.

  • Stayed: May 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Mohamed I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this reviewResponded 16 June 2014

Dear TripAdvisor Member,

We would like to thank you for your choosing Park Rotana Abu Dhabi and for sharing your experience with us.

I am delighted to read that we were able to exceed your expectations, and I am always very pleased to read positive feedback in regards to our colleagues which will be shared with each one.

We look forward to welcoming you back for your next stay.

Warm Regards,

Francisco Giles
General Manager

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Reviewed 30 May 2014

Well again, this time I chose to stay in that hotel, since I wanted a hotel that is closer to the stores I wanted to visit. The hotel is in the center of the following Abu Dhabi major malls, Bawabat Al sharq, Dalma, Khalidiyah & Al Wahda Malls. Also it is really close to Qaryat al beri.
The hotel has made some interesting changes from my last visit in May 2013 which are but not limited to: Free bikes to borrow, a daily shuttle to Sheikh Zayed Grand Mosque & the gym has become open 24/7 and some more!

Room Tip: If you would like the sun to sneak peak on your room early in the morning, choose something with #*1...
  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Muratovich77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkRotanaAbuDhabi, General Manager at Park Rotana Abu Dhabi, responded to this reviewResponded 11 June 2014

Dear TripAdvisor Member,

Greetings from Park Rotana Abu Dhabi.

We would like to show our sincere appreciation for your review regarding your recent stay with us and I am pleased to read that you have noticed the positive changes that have taken place in the past year and that you enjoyed using our facilities.

We look forward to welcome you back to Park Rotana Abu Dhabi in the near future.

Yours Sincerely,

Francisco Giles
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Rotana Abu Dhabi

Address: Al Salali St | near Khalifa Park, Abu Dhabi 43377, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Abu Dhabi
#17 Business Hotel in Abu Dhabi
#32 Family Hotel in Abu Dhabi
#38 Romantic Hotel in Abu Dhabi
Price Range: £53 - £243 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Rotana Abu Dhabi 5*
Number of rooms: 380
Official Description (provided by the hotel):
5-star Park Rotana Abu Dhabi is conveniently located around major Abu Dhabi’s landmarks and is only 10 minutes away from ADNEC. Its deluxe facilities comprise of 318 luxurious rooms and suites, 6 world class dining venues, 6 meeting rooms and spacious ballroom with day light access and outdoor terrace. The needs of business travellers are met with specially designed Club Rotana concept, and the guests can stay fit with state-of-the-art Bodylines Leisure & Fitness Club. ... more   less 
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Also Known As:
Park Rotana Abu Dhabi Hotel Abu Dhabi

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