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“Best hotel beach in AD”

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Khalidiya Palace Rayhaan by Rotana
Ranked #20 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Finland
Level Contributor
48 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Best hotel beach in AD”
4 of 5 bubbles Reviewed 18 March 2014

We booked this hotel because it had one of the best hotel beaches in AD... and it was still in city centre. This hotel beach is one of the best we have been to, even when compared to some 5* hotels in beach destinations! Clean and spacious beach and pool area. Hotel itself: interior decoration, hotel amenities and service was average. We had our basic room with nice sea views. Why this hotel doesn`t use their highest floor to service their guests? A bar or restaurant "with lookout spot" would make it perfect! We also longed for hotel directory paper version and spa treatments.

Room Tip: Sea view rooms recommended
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ZorroF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,099 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (248)
Date | Rating
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  • Chinese (Traditional) first
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English first
Portugos, Spain
1 review
5 of 5 bubbles Reviewed 12 March 2014

A wonderful place in the heart of the city

Beautiful rooms. Room came with a great view. Being in the heart of the city made it enjoyable and easy to move around the city.

The breakfast and the lunch at Horizon is delightful in fresh food selection, service. The staff are friendly and very professional. I was commenting on how much I enjoy baked yoghurt and i was delighted with so many special desserts by Chef (Tharun) It was very yummy.The chef even came to our table to make sure I liked my dessert.

You should be aware that there is no alcohol to be had in this hotel, But if you know that there will be no other surprises. Not to be missed is the pool of the Hotel. One of the best pools in the city.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 March 2014 via mobile

We stayed in khalidiya palace for a day!!! It was awesome!!! Pool is quite big,with beach next to it. We were welcomed with some arabic coffee at lobby with GSA. Breakfast at horizon was good!!! In all we enjoyed our stay at khalidiya palace!!

Stayed March 2014, travelled with friends
Helpful?
1 Thank suhas k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, 11 March 2014
Dear Trip Advisor Member,

Thank you for your very uplifting review.

We are pleased to know that you have had an amazing stay at the Khalidiya Palace Rayhaan by Rotana which you have highlighted from our recreation facilities, the Arabic hospitality in the lobby offering complimentary Arabic coffee and dates, and breakfast at Horizon.
Your motivating comments will surely make our team very proud and thank you very much for that.

We appreciate your patronage and support to our property, we look forward to welcome you back soon.

Yours sincerely,


MARK TIMBRELL
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pattaya, Thailand
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 26 February 2014

I told my partner that the bed at the Khalidiya Palace was the second best bed I have ever slept in and our (very expensive) bed at home was still the best. I LIED TO HER; the bed at the Palace was without a doubt, the best bed I have ever slept in in all the hotels I have ever stayed in but since she wasn't traveling with me, it was the best thing to do. This is an extremely well-run hotel, mainly due to the obvious extensive training of the staff: they are very friendly, knowledgeable, happy, engaging and they remember your name. The breakfast buffet is excellent and once again, the serving staff and the chefs are fantastic. The gym is first class, there are 2 squash courts (you can rent a racquet) and the pool is wonderful. I stayed for over 2 weeks on business and I look forward to my return next month.

Room Tip: I had a king classic room overlooking the pool and it was very comfortable.
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank KJ_in_the_sand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, 1 March 2014
Dear Trip Advisor Member,

Thank you for your heartwarming review of the Khalidiya Palace Rayhaan by Rotana.

We are truly pleased to be your host and your positive feedback about the hotel has been noted. I have shared with my team how much you enjoyed the comfort of our bed and appreciate the hospitality of our colleagues, service and food at Horizon and the extensive recreation facilities.

Your review is testament to all our efforts in making sure that valuable guests like you will have a memorable stay in the hotel.

Thank you for your continued patronage of the Khalidiya Palace Rayhaan by Rotana and we look forward to welcoming you back on March.

Yours sincerely,


MARK TIMBRELL
General Manager
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NJ
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 25 February 2014

I am going to give a review of the good and bad if my stay here. Just got back from a 10 night stay. I chose this place because it was on the beach and had a great swimming pool, among other things. I was not disappointed in regards to pool and beach. My room, regular with balcony seemed smaller than the description given in the details but the balcony was great. As far as construction noise, did not really hear it unless I was outside and really focused on paying attention to it. The employees were really nice and the best were the doormen and housekeeping.

Now with that said on the day we arrived I found clipped toenails or huge fingernails left on one of the chairs in the room...yuck! I let that go. Then toward the end of our stay while ordering room service for breakfast we had a problem with room service where the person taking our order had no idea about what we were ordering. Who doesn't know what cottage cheese is???
We ordered room service almost every day for breakfast, having the buffet on two occasions. Room service food is just average, could take it up a notch. The breakfast buffet, while having a large selection was also average for the price of $35-40 usd a person! The biggest problems are that along with the 6% tourism charge on everything there is an additional 10% charge as well!!! And secondly.....be prepared to pay per the hour, day, week, or month for wifi access. Unless you pay almost double the rate per night for all services included you will have a ton of charges added to your bills on everything.

I did really like the hotel, despite the nails and room service issue, the location was great, and I understand a 6% tourism charge but to pay the additional 10% and not have wifi or to pay about $8 usd per hour for it is absurd. I may go back to this hotel but only if I could not find the amenities that are similar in a similar location!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Natti M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, 1 March 2014
Dear Trip Advisor Member,

Thank you for your recent stay at the Khalidiya Palace Rayhaan by Rotana and for sharing with us your positive and constructive feedback on Trip Advisor.

First, we are delighted to know that our recreation facility was up to your expectation and your appreciation for our colleagues in the hotel particularly the doormen and housekeeping team has been noted and shared with the team. Moreover, we are glad that the construction next to the hotel did not spoil your stay with us.

Regarding your comment about the cleanliness of the room, please rest assured that the same has been addressed to our Director of Housekeeping to look into and ensure that rooms are spotlessly cleaned at all times and fully inspected before releasing it to the guests. Such incident certainly does not reflect the standard of service we are providing to our guests hence, we sincerely apologize for the inconvenience.

Furthermore, your constructive comments about the room service and Horizon were noted and addressed to our Executive Chef for further review. Likewise, we have noted your feedback about the lack of knowledge of our colleague in room service and appropriate training will be identified to resolve this issue.

Lastly, please be informed that the ‘6% tourism fee and 10% service charge’ are added on top of our prices as imposed by the local authorities in Abu Dhabi.

We hope you give us another opportunity to welcome you again should your travels ever bring you back to Abu Dhabi.

Yours sincerely,


MARK TIMBRELL
General Manager
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Level Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 22 February 2014 via mobile

I could write a whole story about this hotel, but one word summarizes it. Perfect! Just perfect. Great rooms and facilities. Great location and last but not least great staff. Next time Abu Dabhi I will defitenely book this hotel.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank JohnBidon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, 25 February 2014
Dear Trip Advisor Member,

Thank you for your heartwarming review of the Khalidiya Palace Rayhaan.

We are delighted to hear that you enjoyed a fabulous holiday at our hotel which you have addressed from our facilities, rooms, location and staff.

Your review is a testament to all our efforts in making sure that valuable guests like you will have a memorable stay in the hotel.

We look forward to welcoming you back to Khalidiya Palace Rayhaan by Rotana.

Yours sincerely,


MARK TIMBRELL
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Herts
Level Contributor
311 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
4 of 5 bubbles Reviewed 22 February 2014

The hotel has one of the best pool and beach areas in Abu Dhabi, but it does mean that this is the reason why people come here. Most of the time sun loungers were available but on one of the three days it was an issue - too many people leaving towels etc. on loungers to 'save' them. The service out by the pools is less active than at other hotels (no water brought round etc.) but it would be impossible with the numbers.

The room was good and the staff at reception were particularly helpful. The hotel is very well situated for visiting the Emirate Palace, Marina Mall and Etihad Towers. There is quite a bit of building work going on either side of the hotel, but they were good at giving us a room which was not affected.

The internet charges are astronomical given that this is free at so many hotels. Having said that, we were given 'free access' due to a mess-up when we checked in - an indicator of how they were very keen to make amends and be as helpful as possible.

Two other words of caution - due to the open nature of the rooms around the central concourse, we were woken by screaming children, plus the lifts are not as plentiful as they might be for so many rooms and floors. It can take a little time!

If you are looking for a reasonably priced beach hotel for the family, this is a great bet. If you want a bit of sophistication and tranquility, there are better bets elsewhere.

Room Tip: Try and get a room that isn't affected by building works.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 5_9_2_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KPRayhaanByRotana, General Manager at Khalidiya Palace Rayhaan by Rotana, responded to this review, 25 February 2014
Dear Trip Advisor Member,

We are pleased to read your wonderful comments regarding your recent stay with us and would like to thank you for sharing these on this website.

Likewise, we are glad to note that you have had a great time in our recreation facilities and appreciate your compliments on the room and staff which contributed to your memorable stay with us. Your positive comments will surely go a long way.

Moreover, we are delighted to know that the inconvenience you have had upon check-in was resolved to your satisfaction and indeed, we are keen in ensuring that all our valued guests will have a comfortable and pleasant stay with us.

Once again, we appreciate your valuable comments and look forward to welcoming you back to Khalidiya Palace Rayhaan, assuring you of our personalized service and best attention at all times.

Yours sincerely,


MARK TIMBRELL
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Khalidiya Palace Rayhaan by Rotana

Property: Khalidiya Palace Rayhaan by Rotana
Address: Corniche Road West | Sector W-32, Abu Dhabi 43500, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Abu Dhabi
#16 Romantic Hotel in Abu Dhabi
#16 Family Hotel in Abu Dhabi
#20 Luxury Hotel in Abu Dhabi
#26 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Khalidiya Palace Rayhaan by Rotana 5*
Number of rooms: 443
Official Description (provided by the hotel):
Cast away in the turquoise waters of the Arabian Gulf Sea, Khalidiya Palace Rayhaan is the first property in the UAE under the new Brand mark Rayhaan Hotels & Resorts by Rotana, offering 443 splendid rooms and serviced apartments with their modern design complementing the values of the contemporary Arabian culture, in an alcoholic free environment. Situated in the prime area of Abu Dhabi over looking the beautiful shores of the Arabian Gulf, this fabulous city resort is only a 30 minutes drive from the Abu Dhabi International Airport and a few minutes away from various choices of the largest malls in the capital and point of cultural interest. ... more   less 
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Also Known As:
Khalidiya Palace Rayhaan By Rotana Hotel Abu Dhabi

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