On arrival at 2 in morning we were greeted by two extremely helpful reception staff, our room was ready but then asked if there were any beach facing rooms - which they found us!! Were offered an "accessible" room for my husband but we preferred to be beach facing.
It was apparent the following morning that the hotel was full due to a conference but you would not have known this from there extremely helpful and cando attitude.
We were not the only couple to have a wheelchair - and all facilities on site including Souk, Shangri-La & beach front were accessible - it was an extremely pleasurable experience in regards to this as it meant nothing was out of bounds, and all the staff could not have been more helpful towards us.
I wish I could remember specific names however the security staff specifically the man with bald head, beach & pool staff all of them, reception staff, housekeeping on our floor (1st floor), waiting staff at breakfast, the chef who cooked me some Kibbel on request in addition I have to say the management were also very visable and approachable - the catering manager always spoke to as many clients as he could alongside ensuring the staff were attentive - he's been responsible for introducing theme nights which seemed really popular.
A specific mention needs to be made in regards to one very small issue we had - there were ramps to beach however one had sustained slight damage due to use, we mentioned it after one of the managers greeted us one night and enquired after our stay - it was repaired within a day, which I have to say was extremely impressive and a prime example of their great attitude toward service.
The housekeeping staff always greeted us on our floor, always asked if we needed anything, and supplied us fresh ice every evening. They were extremely dilligent and the room always kept clean and restocked. They even spoke to us on the second day to explain there were accessible rooms available, did we know and would we prefer one they would get one prepared for us.
We had to go to Dubai for a couple of days, the hotel was 5 star, we weren't treated particularly well, their service was not a patch on Traders, the location was in the middle of a building site and the experience so bad we returned to the tranquility of the Traders early .... and to greet us was a beautiful piece of birthday cake, roses and a card from the staff. This was a complete surprise as I had not requested this from the hotel - they had seen from our documents it was my husband's birthday.
Overall very impressive, excellent service, excellent location, clean rooms, beautiful clean beach, fresh towels and water nothing too much trouble. Would definately return.
- Official Description (provided by the hotel):
- Located on a private beach overlooking the strait that separates Abu Dhabi Island from the mainland, Traders Hotel, Qaryat Al Beri, Abu Dhabi is a contemporary luxury hotel in Abu Dhabi situated ten minutes' drive from the city's international airport, five minutes from the golf course and the Convention Centre and 15 minutes from the Corniche and city centre. The hotel features 301 well-appointed rooms and suites, all furnished to the highest standards in a modern and contemporary style. Rooms start at a spacious 32 square metres and for travellers requiring the highest levels of service and attention, the hotel also offers 93 Traders Club rooms and suites with a dedicated lounge on the 9th floor. Additional benefits of staying at Traders Hotel, Qaryat Al Beri, Abu Dhabi include the ease of access to a whole complex, including cross-signing privileges for CHI, the Spa at Shangri-La and Shangri-La operated restaurants and bars. All areas can be accessed by club cars, while just a short stroll away is the Abras (Arabic gondola) waterway. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Shangri-La Hotels and Resorts, Hotels.com, LoveHolidays, Odigeo, Priceline, Southall Travel, Ebookers, TripOnline SA, Traveltool, S.L.U., HRS, Cancelon and Evoline ltd so you can book your Traders Hotel, Qaryat Al Beri, Abu Dhabi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Traders Hotel, Qaryat Al Beri, Abu Dhabi Hotel Abu Dhabi