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“PERFECT CITY ESCAPE”

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Traders Hotel, Qaryat Al Beri, Abu Dhabi
Ranked #31 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Abu Dhabi, United Arab Emirates
2 reviews
“PERFECT CITY ESCAPE”
5 of 5 bubbles Reviewed 9 February 2014

Perfect Attendance Of Staff, Room Service, High Management Skills , Warm Pool With All Available Handy Tools For Your Full Satisfaction..... Morning Buffet At The Cafe Restaurant Is Great & Healthy ..... Crystal Memories...

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Sam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArbindKS, General Manager at Traders Hotel, Qaryat Al Beri, Abu Dhabi, responded to this review, 12 February 2014
Thank you very much for staying with us for and taking the time to post your review and observations through Trip Advisor, Sam M. I am extremely pleased to learn that you had a 'perfect escape' with us and It is indeed my pleasure to share your most encouraging feedback to the entire team for the high standard of customer services they have extended during your stay. We look forward to welcoming you back soon. Best regards
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1,507 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (368)
Date | Rating
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English first
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 8 February 2014

We saw advertised a number of events when walking past this hotel on the way to the souk.

We decided, on the basis of what was advertised, to go return to the hotel at our expense, to view one of the events.

When we arrived the advertising was still in place and we asked to be taken to the event. However we were then informed at the event was not being transmitted and was not available. We explained that that was unacceptable based on the fact that we had seen it advertised answer had made a special effort at our own cost to come to the hotel to see the event.

We were then told that basically it was tough luck. And despite the advertising the hotel would not be showing the event, goodbye.

What awful customer service, they advertised an event that they had no intention of showing. They refused to apologise to me and my wife and others who had amassed.

Management and security staff then arrived, did nothing and left without and explanation of what they were intending to do.

After 45 minutes of complete inactivity we left with no apology or even an offer of a drink or food.

Shoddy management and terrible customer service. Felt like I was a second class citizen. I would not recommend anyone going to this hotel if they expect to be looked after on holiday.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dm170171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winsford, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 February 2014 via mobile

Lovely hotel - staff couldn't be more helpful. We were given use of the executive lounge because it was our honeymoon and there was a beautiful (and delicious) 'happy honeymoon' cake waiting in our room when we arrived. We stayed three nights on our way home from Australia. What a lovely place - will definitely be back for a longer stay!

Stayed January 2014, travelled with family
Helpful?
1 Thank Joanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArbindKS, General Manager at Traders Hotel, Qaryat Al Beri, Abu Dhabi, responded to this review, 12 February 2014
Dear Joanne C, we are delighted to learn that you have enjoyed your honeymoon get away at Traders Hotel Qaryat Al Beri, Abu Dhabi. Thank you for your choosing to stay with us and for your kind compliments on our services and colleagues who have made your stay a special one. We look forward to welcoming you and your loved ones back soon. Best regards,
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London, United Kingdom
1 review
5 of 5 bubbles Reviewed 3 February 2014

We stayed in the Traders Hotel in Abu Dhabi from 22nd to 28th November 2013. (due to pressure of business I have not made a report yet) The Hotel was absolutely excellent:

The rooms spotless, the beds very comfortable, the wi-fi worked perfectly, the bathroom was superb (great shower, fluffy towels, sound system, phone, high class toiletries. perfect).

The staff were super professional, helpful, and did everything they could to make us comfortable. We were totally amazed at their dedication.

The beach is wonderful, especially as you can have cocktails, relax and eat there in the evening. They do barbecues to from time to time. Food is superb.

During the day he beach staff are so attentive, they provide you with a towel and seat immediately and a cool box to keep any drink you have cool. They make sure you have every comfort.

I have no hesitation in recommending this hotel. It is superb.

I am going to Singapore soon, and we have decided we will be staying at Traders in Singapore.

Room Tip: We changed our room so we could have some view of the sea. As we booked in at short notice we could...
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ADD331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArbindKS, General Manager at Traders Hotel, Qaryat Al Beri, Abu Dhabi, responded to this review, 6 February 2014
Thank you for your review of our property, ADD331. I am thrilled to know that you enjoyed your stay in Abu Dhabi with us and had an excellent experience all around. Thank you for your positive feedback and kind compliments on the hotel services, facilities and colleagues for their helpfulness and attentiveness. There is certainly nothing more motivating to a service provider than to be acknowledged for a job well done and it's also my pleasure to share your comments as well as my thanks with all the team members. Once again, thank you for choosing Traders Hotel and we are all looking forward to welcome you back on your next visit to Abu Dhabi. Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

I keep on going back to this Hotel - it is the best in Abu Dhabi and excellent value for money.
I was a little disappointed with the cleaning of the room however - it was not up to standard, but all the other amenities made up for it as well as the position and what it offered.

Room Tip: Be more specific about location of the room if you can
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank choosytraveller32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArbindKS, General Manager at Traders Hotel, Qaryat Al Beri, Abu Dhabi, responded to this review, 6 February 2014
Dear choosytraveller32, thank you very much for staying with us again and taking the time to post your review and observations through Trip Advisor. I am pleased to know that you had a memorable stay with us therefore, I regret to learn about the cleanliness issue during your recent stay with us. Constructive feedback, such as yours, will assist us to identify the areas of improvement. To be able to investigate the issue further, please drop me an email at arbindk.shrestha@shangri-la.com with more details. Once again, thank you for your feedback and we look forward to hearing from you. Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 2 February 2014 via mobile

We stayed at the traders end of January 2014. The hotel is located on the outskirts of the city but location wise it is ideal for a relaxing break. The beach area is immaculate and well kept. Great views over to the ritz Carlton and grand mosque. We stayed on the 8th floor and had a great view over to Abu Dhabi. Highly recommend for a leisure break hotel. Top class customer service.

Stayed January 2014, travelled as a couple
Helpful?
Thank Peewee74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muscat Governorate, Oman
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 February 2014

The rooms are very clean and the staff are very professional
the pool is a little small but very clean
the beds are very comfy and you get very good feeling of privacy and your space.
I would really recommend this hotel

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Amr S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Traders Hotel, Qaryat Al Beri, Abu Dhabi

Property: Traders Hotel, Qaryat Al Beri, Abu Dhabi
Address: Qaryat Al Beri Complex | Between the bridges, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Abu Dhabi
#15 On the Beach Hotel in Abu Dhabi
#24 Business Hotel in Abu Dhabi
#26 Family Hotel in Abu Dhabi
#31 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Traders Hotel, Qaryat Al Beri, Abu Dhabi 4*
Number of rooms: 301
Official Description (provided by the hotel):
Located on a private beach overlooking the strait that separates Abu Dhabi Island from the mainland, Traders Hotel, Qaryat Al Beri, Abu Dhabi is a contemporary luxury hotel in Abu Dhabi situated ten minutes' drive from the city's international airport, five minutes from the golf course and the Convention Centre and 15 minutes from the Corniche and city centre. The hotel features 301 well-appointed rooms and suites, all furnished to the highest standards in a modern and contemporary style. Rooms start at a spacious 32 square metres and for travellers requiring the highest levels of service and attention, the hotel also offers 93 Traders Club rooms and suites with a dedicated lounge on the 9th floor. Additional benefits of staying at Traders Hotel, Qaryat Al Beri, Abu Dhabi include the ease of access to a whole complex, including cross-signing privileges for CHI, the Spa at Shangri-La and Shangri-La operated restaurants and bars. All areas can be accessed by club cars, while just a short stroll away is the Abras (Arabic gondola) waterway. ... more   less 
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Also Known As:
Traders Hotel, Qaryat Al Beri, Abu Dhabi Hotel Abu Dhabi

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