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“Excellent... Just WOW!!”

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Park Arjaan by Rotana Abu Dhabi
Certificate of Excellence
Pune, India
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Excellent... Just WOW!!”
Reviewed 12 December 2013

Stayed with my wife for a month in Arjaan apartments and it was a time to remember! Everything from service to food to room quality, comfort, facilities... is superb. One of the best for long term stay. Finding a taxi is hassle free. gym, swimming pool and bar (Coopers) is great.
After all, its Park@Abu Dhabi!!

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlobalRanger1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkArjaanAbuDhabi, General Manager at Park Arjaan by Rotana Abu Dhabi, responded to this review, 24 December 2013
Dear Trip Advisor Member,

Greetings from Park Arjaan hotel apartments by Rotana!

Thank you for your comments about your long stay with us. We are pleased that our services, dining experience and facilities have met your expectations.

We look forward to welcome you back to Park Arjaan by Rotana in the near future!

Yours Sincerely,
Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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114 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Dallas, Texas
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 October 2013

Stayed here for way too long with all the problems! If you like 1970 design this is the place for you! Dark brown, orange, tan, red and terrible art on the walls unless you like nude shadow drawings. Mattresses were aweful...they changed mine 3 times as they were so sloped and lumpy. Washing machine died my clothes dirty grey color so I recommend not using that at all. While I had no issues most of the time with the front desk staff, some were very rude. Josephine was nice but unfortunately powerless so it made no difference. Management here is worthless to resolve issues. Coopers noise and parking noise was terrible...from wednesdays to Sunday night the music and cars revving engines could be heard to the 5th floor. Complaints did NOTHING. I would recommend NEVER staying here if you want a restful place. There are many great places in Abu Dhabi...this is not one! Locaiton is worst in abu dhabi..in and out is cumbersome and dangerous with the merges.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Greeneyestravelin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkArjaanAbuDhabi, General Manager at Park Arjaan by Rotana Abu Dhabi, responded to this review, 24 December 2013
Dear Trip Advisor Member,

Thank you for your comments about our Park Arjaan hotel apartments by Rotana.

Firstly, I would like to apologize that the apartments and services were not up to your expectations. We have endeavored to design the apartments in a warm contemporary fashion.

Thank you for your feedback regarding the mattresses and again I apologize that we did not meet your expectations in this area.

It was concerning to hear that the washing machine discolored your clothing. My team is investigating this issue further.

Thank you for positive comments with regards to some of our team members.

We are constantly trying to meet our guests’ expectations in terms of pricing which is in line with other 5-star hotels in Abu Dhabi.

Concerning the hotel’s location, please be informed that there is a complimentary bus to the Sheikh Zayed Grand Mosque, Abu Dhabi malls and Al Bateen Beach.

Very soon, the Six Continents amusement park will be opened within walking distance from the hotel where you can have fun, enjoy the pavilions and rides.

Coopers does present some noise disturbances from time to time which has been addressed by my Security team.

I fully understand that on the above feedback, it is unlikely that you will stay with us in the future. Should you decide to stay with us, please contact Rose my secretary directly at +971 2 6573106 to handle your reservations.

Yours Sincerely,
Francisco Giles
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abuja, Abuja Capital Territory, Nigeria
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 September 2013

Stayed in a 2 bedroom apartment and truly enjoyed the stay. Homely decor and furnishing and felt like a home away from home. Even though we arrived much earlier than the check-in time, we were checked in free of charge by a very courteous and helpful receptionist. My kids enjoyed the pool and I enjoyed relaxing under the hot Abu Dhabi sun. Lovely restaurant and a British bar on the ground floor ( had to keep up with the EPL). This hotel is highly recommended.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Molokwu A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkArjaanAbuDhabi, General Manager at Park Arjaan by Rotana Abu Dhabi, responded to this review, 24 December 2013
Dear TripAdvisor Member,

Greetings from Park Arjaan!

We would like to thank you for taking the time to review Park Arjaan. Your valuable feedback is highly appreciated.

We are pleased that we have exceeded your expectations with our services, dining experience and facilities.

We hope to have the pleasure of welcoming back at the Park Arjaan in the near future!

Yours Sincerely,

Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2013

We stayed in a two bedroom apartment and loved it. It has all the necessities for a family, including washing machine. The furniture was all brand new and new style.

However, the was a delay in checking us in, and we expected for an upgrade, but we spent in small suite for about 3 hours.

Overall, we were happy with our stay in this hotel.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Abdullah_Alakbary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkArjaanAbuDhabi, General Manager at Park Arjaan by Rotana Abu Dhabi, responded to this review, 24 December 2013
Dear TripAdvisor Member,

Greetings from Park Arjaan!

We would like to thank you for taking the time to review Park Arjaan.

I apologize for the delay you have experienced and shared your feedback with my Front Office team.

I am glad that despite this, we have met your expectations with our facilities and that you have enjoyed your stay.

We hope to have the pleasure of welcoming back at the Park Arjaan in the near future!

Yours Sincerely,

Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belgrade, Serbia
Level 6 Contributor
208 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 22 July 2013

Started out in what they call a studio..which is really only a hotel room with hot plates! Got lied to numerous times by the front desk staff who pretend to be nice. When I eventually was moved to a 1bedroom apartment it was supposed o be on the 8th floor..imagine my surprise when it was 1st floor directly above the Pub called Coopers which plays Loud music till 2:30am most nights! Honestly the DJ needs to learn how to use Base! They took order to understand I didn't want my room leaned daily. Spa staff are good. Staff at Teatro's are great..not sure why the menu hasn't changed in 12 months. Coopers is aweful...smoke filled.

Room Tip: Don't accept rooms 158 - 163 they are directly above the pub.
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StarliteAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkArjaanAbuDhabi, General Manager at Park Arjaan by Rotana Abu Dhabi, responded to this review, 28 July 2013
Dear TripAdvisor Member,

Greetings from the Park Arjaan!
Thank you for taking the time to review Park Arjaan. Your valuable feedback is highly appreciated.

I have noted your comments and apologize for the misunderstanding regarding your room expectation.

Thank you for your positive comments for our Spa and Teatro colleagues. I have passed your thanks to them.

I am pleased to say that within the next 2 months, new menus will be implemented in all restaurants including Teatro.

In addition, after Ramadan we will have a new DJ who will be addressed the issue you mentioned with regards to the loudness of music.

We hope the issues you experienced does not deter you from returning to the Park Rotana, Abu Dhabi in the near future.

Yours Sincerely,


Francisco Giles
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 5 Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 31 May 2013

Have stayed here a couple of times for a year.
Nice apartments and staff with an British bar on ground level. Great.
The hotel is located about 20 minute taxi from the city. But taxis are very cheap co,pared to Europe so not a problem

Room Tip: Either poo, or motorway view
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkArjaanAbuDhabi, General Manager at Park Arjaan by Rotana Abu Dhabi, responded to this review, 4 June 2013
Dear TripAdvisor Member,

Greetings from Park Arjaan!

At Park Arjaan, our aim is to keep our guests to get the “home away from home” feel!

We are delighted to read your positive feedback and we are glad that our Arjaan apartments exceeded your expectation. We will pass on your positive comments to our colleagues in Cooper’s Bar.

We hope to have the pleasure of welcoming back at the Park Arjaan in the near future!
Yours Sincerely,

Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level 5 Contributor
91 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 31 May 2013

I stayed here with my husband as he was relocating to Abu Dhabi. We had a studio apartment which is fine for a short stay but any longer cooking in a very small kitchenette is not ideal.
We have found ALL the staff to be friendly, helpful, responsive and generally fantastic. The place is always spotlessly clean, the facilities are great with gym and pool. The dinning is terrific and we would definitely recommend it to other guests visiting Abu for a week or more that want a blend of hotel and self catering accommodation.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kariesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkArjaanAbuDhabi, General Manager at Park Arjaan by Rotana Abu Dhabi, responded to this review, 4 June 2013
Dear TripAdvisor Member,

Greetings from Park Arjaan!

We would like to thank you for taking the time to review Park Arjaan. Your valuable feedback is highly appreciated.

Thank you for your positive feedback on our colleagues, services and friendliness.

We hope to have the pleasure of welcoming back at the Park Arjaan in the near future!

Yours Sincerely,

Francisco Giles
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Arjaan by Rotana Abu Dhabi

Property: Park Arjaan by Rotana Abu Dhabi
Address: Al Falah St | Khalifa Park area, Abu Dhabi 43377, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #3 of 33 Speciality Lodging in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Park Arjaan by Rotana Abu Dhabi 4*
Number of rooms: 172
Official Description (provided by the hotel):
Designed in a vibrant modern style, Park Arjaan by Rotana Abu Dhabi is only 10 minutes away from ADNEC and in a walking distance from Khalifa Park. It's luxurious accommodation catering to both long-term guests and families is represented by 172 furnished and serviced hotel apartments. The residents of Park Arjaan can benefit from a full access to the dining, meeting, banqueting and recreational facilities of adjacent Park Rotana Hotel for a complete living experience. ... more   less 
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