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“Wonderful treat”

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Yas Viceroy Abu Dhabi
Ranked #5 of 128 Hotels in Abu Dhabi
Certificate of Excellence
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful treat”
Reviewed 11 December 2013

Visited for a Christmas treat with our family from Dubai. Had an interconnecting door so was ideal to have one grandchild with us in an extra bed & one in a cot with parents in next room.
Very clean & welcoming, staff very attentive. Great food selections.
Lovely family pool, towels, water, pool staff, shuttle bus to beach & every room has an amazing view of Marina or race track, boys loved it.
Fully recommend this hotel & cocktails!
Only observations you hear cars & planes.

  • Stayed December 2013, travelled with family
    • Value
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    • Service
Helpful?
Thank KatrinaGray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (693)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Manchester, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 December 2013

We've just checked out of a 2 night stay at the Yas Viceroy and we absolutely loved it.

Super chic and immaculately clean (even for me and I'm picky!), really warm and friendly staff, really good food and the most 5* 5* hotel I've ever stayed in.

When we arrived we'd been booked a twin room by mistake (bl**dy dial a flight). They were really good and switched us straight away, giving us a better room with a balcony. The room was impressive, spacious and very very clean. It directly faced the track and when cars were going round it, it was noisy on the balcony and in the room with the door open (unsurprisingly). BUT they've done an ace job of soundproofing the rooms and I fell asleep one night with a drag race going on outside! If you're a light sleeper and worried about this, just request a non-track facing room, at the back of the hotel. But I really did ok with the noise and it would be a shame to miss the track.

This hotel is chic but not intimidating, with both tourists and flash people, there for the F1 track. It is expensive though, so be warned. We weren't quite ready for this, even though we'd been warned by friends. We only ate attend hotel at breakfast (which is ace) because we couldn't afford the £50 a head prices for the evening meals. It's ok though, we enjoyed food in Abu Dhabi.

We did enjoy a (delicious) glass on wine one night in the roof-top bar. The wine was better than any £8 glass I've had in the uk. We savoured every sip and it was a great experience.

I'd come back in a heartbeat, with a bit more spending money :-)

  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dena2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 December 2013

Just arrived yesterday at this hotel given a room with a completely obstructed view, and it smells like rotten fish, we asked if we could be moved, it is our wedding anniversary would like a nice view, told nothing available and have to stay where we are or something even worse, we only came to this hotel as it was recommended and it was such a special occasion, feel very let down if I wanted something standard could have gone anywhere and saved a fortune. Have watched lots of people leaving today, so feel like being fobbed off, only 6 more nights, very unhappy.

Room Tip: Requested a higher quiet room with an unobstructed view, got 2516 which is completely obstructed and...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank snooty51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, Manager at Yas Viceroy Abu Dhabi, responded to this review, 3 February 2014
Dear snooty51,

Thank you for sharing your impressions on TripAdvisor.

I am very sorry to read that your stay did not meet your expectations at all and I apologize for the poor experience you had with us. I have shared your review with the team to ensure that such does not occur again and we are investigating the strange smell you described.

I do hope I can assist with a future stay so that we can make this up to you and you can contact me via yas.info@viceroyhotelsandresorts.com.

Kind regards,

Oliver Bruns
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cork, Ireland
Level Contributor
64 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 5 December 2013 via mobile

The drive up is stunning and of course the track as a formula one fan this was the main reason we picked this hotel. It's new and trendy from the outside, lobby and rooms. The rooms are well appointed but too many doors in bathroom, lights are awkward , TV remote too. They have over complicated everything. The staff are pleasant with good morning etc but just seems a little bit aloof. Yesterday evening we got dressed to go to manolo blahik show as advertised to be told once we arrived there was a private party show was cancelled. Sorry not good enough . Have your party else where not my concern we are paying guests who have paid a lot of money and we should be looked after first. And as I sit on the eighth floor balcony this evening with the night club music so loud I might as well be in it while the sound of racing cars still rings in my years after today I realise that I have another four nights to go and I'm not excited by the prospects. Though I will confess i will be zooming around the track tomorrow. Never does it say that it's so far from the city itself and of course noise of constant planes... What a let down .

Stayed December 2013, travelled with friends
Helpful?
Thank justine140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, Manager at Yas Viceroy Abu Dhabi, responded to this review, 3 February 2014
Dear justine140,

Thank you for your posting your review on TripAdvisor.

I am sorry to hear that you did not enjoy the experience overall and I apologize for all the disturbances you encountered. Of course, the design of the hotel as well as the rooms is unique and can be quirky at times.

I am sharing all your feedback with our team and will ensure that we communicate better if a restaurant or lounge is fully booked so that our in-house guests can still enjoy our facilities.

Please do not hesitate to contact me directly at yas.info@viceroyhotelsandresorts.com so that I can assist with any future stay. I will then personally ensure that we make this up to you.

Sincerely yours,

Oliver Bruns
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Al Ain, United Arab Emirates
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 December 2013

We spent 2 nights at Yas Viceroy last month. It was a very pleasant stay. We enjoyed the modern design, the extremely friendly staff, and the small art exhibit in the Marina lobby.
I was disappointed, however, to find no USB outlet in the room. Even much simpler hotels now often provide a USB outlet/iPod dock in the rooms.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RandGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 December 2013

Beautiful hotel but with not so interesting experiences. We've to keep calling to let them know our room items we're not working! Their wonderful housekeeping staff were very efficient and that certainly made up for these unpleasant experience. For such a '5 stars' hotel, we were rather shock to be treated as 'transparent' in one of their well known restaurant during our both visits. They seems to prefer the Caucasian than the Asian. What a shame!!

  • Stayed November 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, Manager at Yas Viceroy Abu Dhabi, responded to this review, 6 January 2014
Dear Angela C,

Thank you for taking the time to post your review. I was very concerned to read your comment regarding perceived racial bias. Can I please ask that you contact me via yas.info@viceroyhotelsandreorts.com, to enable me to fully investigate your experience.

Kind regards,

Oliver Bruns
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kiev, Ukraine
Level Contributor
125 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 2 December 2013 via mobile

We stayed in Viceroy in late October 2013 for a few days to experience F1 racing. The program included 3 concerts (J Zee, Muse, Depeche Mode) which made it unparalleled weekend retreat idea. The hotel was predictably overcrowded so be sure to book a table for the dinner in advance otherwise the only option is in-room dining. Our deluxe room faced the race circuit so we could watch the race from the balcony. The marina was full of yachts these days and discos ended only at 4-5 am which was a bit puzzling why the administration didn't dare to impose reasonable limitations on that. We visited Monte Carlo beach Club which is some 15 minutes from the hotel. It was an island of privacy. The overall experience was very positive. Probably planning to get there back in January with kids.

Stayed October 2013, travelled as a couple
Helpful?
Thank Valentyn_Kyiv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, Manager at Yas Viceroy Abu Dhabi, responded to this review, 6 January 2014
Dear Valentyn_Kyiv,

What a treat to be in Abu Dhabi during the F1! It certainly is a busy time of year at the hotel and advance bookings are always recommended to ensure you are able to enjoy all the food and beverage options we have on offer. I was glad to read that you were allocated a room facing the Yas Marina Circuit, with all the action right in front of you. Unfortunately we have no control over the adjacent Yas Marina and I was sorry to read that you were impacted from the noise.
I sincerely hope you choose to visit us in January and I look forward to welcoming you back to Yas Viceroy.

Kind regards,

Oliver Bruns
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Yas Viceroy Abu Dhabi

Property: Yas Viceroy Abu Dhabi
Address: Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Abu Dhabi
#4 Family Hotel in Abu Dhabi
#4 Romantic Hotel in Abu Dhabi
#4 Spa Hotel in Abu Dhabi
#5 Luxury Hotel in Abu Dhabi
#7 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:5 star — Yas Viceroy Abu Dhabi 5*
Number of rooms: 499
Official Description (provided by the hotel):
As Yas Island Abu Dhabi's premier hotel, Yas Viceroy Abu Dhabi sets the standard for exceptional service throughout its 499 impeccable rooms and suites, 11 fantastic dining venues and lounges, and the luxurious ESPA at Yas Viceroy Abu Dhabi. Guests marvel at the incredible LED canopy that not only emits a concert of colour and shade but also embraces the exhilarating Yas Marina Formula 1™ Circuit, defining the Abu Dhabi hotel as a landmark across Yas Island and one of the world's most extraordinary destinations. Delight in the art of cuisine at Yas Viceroy Abu Dhabi. Choose from a colourful host of eateries, from the freshest seafood and sushi to rustic Italian, regional Indian cuisine, and a stylish array of bars and lounges. For fantastic cuisine throughout the day, we have the perfect Abu Dhabi dining spot for every taste. ... more   less 
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Also Known As:
Yas Viceroy Abu Dhabi Hotel Yas Island

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