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“Good Experience!”

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Yas Viceroy Abu Dhabi
Ranked #5 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Singapore, Singapore
Level 6 Contributor
169 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
“Good Experience!”
Reviewed 28 May 2014

We stayed here for a night because we signed up for a driving experience at the adjacent Yas Marina Circuit, and we were glad that we splurged (it was beyond our original budget) on the accommodations for the night.

This is a beautiful hotel, both in terms of the exterior as well as the interior. It is elegantly designed, and the rooms are comfortable and spacious. The only complaint we had for the “hardware” was the translucent doors and glass panels used for the bathroom. They may have been nice for couples on a romantic getaway, but slightly awkward for a pair of brothers, like in my case.

Our room came with a small balcony which opens up to a view of the circuit and marina, which was great. The view was, however, partially obscured by the panels/fins on the outside of the building. We guessed that the panels/fins could be designed to deflect the noise from the race cars on the circuit, but we were not sure if we were right. What we knew, however, was that although they looked good from the outside, but from the inside, they were a little bit of a hindrance as it obscured the view from many of the rooms.

Service in the hotel was good. Everywhere in the hotel we went, people were friendly and helpful. Staff members tried, whenever possible, to engage in friendly chats with guests and to offer tips on the places we were planning to visit. It certainly made us feel welcome, and feel the warmth in the hospitality, and that not everything was simply about business for the staff.

This is definitely not the cheapest hotel around, but if one is willing to just splurge a little for a good experience, this place is definitely worth considering!

Room Tip: Ask for rooms which have views that are not obscured by the fins. It looked like most of these rooms...
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  • Stayed May 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank MelvinLin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 2 June 2014
Dear Mel_Sg,

Thank you very much for posting your pleasant comments!

We are more than happy that you enjoyed your one night stay at Yas Viceroy Abu Dhabi.

The entire team is very proud to read your comments and it is a supporting feedback that we offer the service quality we intend to give to all our guests.

Thank you for your lovely notes regarding the amazing design of Yas Viceroy and the stunning view over the race track and Yas Marina.

It would be a pleasure having you with us again.

With warm regards to Singapore,

Andrew Humphries
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (704)
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Dubai
Level 5 Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 May 2014

This a Good place... in a Great location...
the rooms are average (nothing special)
the facility are average as well....
the Lunch & Dinner at the hotel are also very average....
the Breakfast is a good (a bit above average)

the swimming pools are also very average... nothing special there as well
however the service is very good.. the staff are very helpful and cheerful
the pool staff were very nice as well... really enjoyed the free Popsicles they kept passing around for free every few hours to help us cool down around the pool

the kids play area room is lacking all sorts of entertainment for the kids, and its hours are very short.. should be extended

didn't appreciate the room cleaning service at around 8:30 pm... as i was trying to put the kids to sleep.

overall experience is average to good 3/5 ...

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ElesarA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 2 June 2014
Dear ElesarA,

Thank you for your recent stay at Yas Viceroy Abu Dhabi.

It was a pleasure to have you with us and on behalf of the entire team I would like to sincere apologize that we were not able to exceed your expectations.

We are currently working on a new exiting kids entertainment area, thank you for sharing your ideas with us.

I will share your notes regarding the early housekeeping disturbance with the relevant team members in order to avoid such from occurring again in future.

On another note I am delighted to read that our helpful and friendly staff took good care of you. Thank you for mentioning that.

ElesarA, thank you for sharing your review and I do hope that we will be able to welcome you back to Yas Viceroy and making your stay a memorable one.

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 5 Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 28 May 2014

Stayed here for the Nov 2013 Abu Dhabi grand prix and the hotel didn't disappoint. Horrendously expensive for that weekend, unsurprisingly, but you're surrounded by the great and good of Formula One, and have the track winding its way around and under the hotel itself. So, maximum convenience / atmosphere. Also, a lovely top-floor bar and pool area. Haven't stayed at this hotel other than for F1, but see the prices are often 90% less.

All in all, if you're attending the F1, no question but do stay at the Yas Viceroy

Room Tip: There are no bad rooms
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank property4wealth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2014

First of all what blows you away is the spaceship-esque appearance of virtually everything. It has this uncanny mix of technology and über-aesthetics. I think it works pretty well. Stayed here with my wife during the UAE-leg of our honeymoon and we were glad we did. The sky lounge was exactly that. A lounge that gave you access to the sky. The staff were very professional and polite. Quite well trained and seemed very much at ease. The food was great and the hotel is in the midst of the F1 arena and a stone throw from Ferrari World- which I should add is a must-vist while in Abu Dhabi. Heard its fully booked almost immediately after the F1 event in November every year against the following year. It's a great place in a great location...it should be.

Stayed April 2014, travelled as a couple
Helpful?
Thank Ebuka I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 2 June 2014
Dear Ebuka I,

Thank you very much for mentioning Yas Viceroy’s unique location.

We are very glad to hear that you had such a memorable overall honeymoon experience and felt like the Captain of Starship USS Enterprise.
Your lovely comment regarding our professional and polite staff is very well received and I will share this with the team.

The entire Yas Viceroy Enterprise Team looks forward to hosting you soon again.

With warmest regards,

Andrew Humphries
Regional Vice President and General Manager
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Kent
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 May 2014

Had a brilliant nights stay in the Yas Viceroy , amazing room. The hotel was beautiful with a choice of resuarants , where the food and service were excellent .
Within a short taxi ride to the Marina with plenty of food choices.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CBBsKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 2 June 2014
Dear CBBsKent,

Thank you so much for your excellent review, which covers it all.

We are very happy that you were so satisfied with the hotel and look forward to hosting you again for your future visits to Abu Dhabi.

With warmest regards from entire Yas Viceroy family.


Andrew Humphries
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 4 Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 28 May 2014

Stayed there twice over the past month. Once with my family, and once for work to attend a conference. .

With Family - Pros

The rooms were very large.
Room service kids pasta was great - kids loved it and the serves were great.
Gym / Fitness centre was very good and was open 24 hours.

With Family - Cons
Kids Pool was ok, but a strange design with all the stairs into it, quite unsafe.
No ability to take out the mini bar bottles to store kids milk / yoghurts without triggering the payment function
No clocks in bedroom (at all!!) except on TV in living room, which is really hard to read
No ipod chargers / iphone charges limited power plugs anywhere in room
TV constantly cutting in and out
No Movie channel or DVD player
Ridiculous lighting and aircon system - all off or all on (makes it hard to check on the kids in the night!). Cant operate aircon panel without turning on lights - and when you turn on the lights they all come on.
Trundle bed in room was hard and uncomfortable
Bus to Waterpark and Beach was unreliable. Bus never turned up to take us to the beach, and 4 taxis at the Yas Waterworld refused to take us back to the hotel.
Turned up for breakfast and told the restaurant was overbooked, so we were taken to another one which also did not have any seats. We were then shuffled back to the original place and the restaurant was just crazy busy.
Hotel was mega crazy busy all weekend - staff were stressed and it showed. Didn't feel relaxed at all.

Staying for Business - Pros
Close to venue for convention
Managed to get to the spa ... that was idyllic.

Staying for Business - Cons
No clock in the room!
No advance notice at check in of anything in Yas Marina Circuit - was too late to book a bike to ride around (arrived on a Tuesday night when the circuit is open to the public - but only if you pre-register).


If you do stay, try and stay mid week. The weekend is just carnage. And make sure you get a spa treatment....

Room Tip: Try to avoid the win near the nightclub....
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ada_Evans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 2 June 2014
Dear Ada_Evans,

Thank you very much for your second stay at Yas Viceroy Abu Dhabi and investing the time to provide us your detailed feedback on TripAdvisor.com.

The honest opinion of our guests is very helpful to us and we really appreciate your assistance.
It is great to hear that you and your family enjoyed your overall stay with us, especially the amazing room, our friendly service, the gym and our unwinding ESPA.

Nevertheless I honestly do apologize that some points did not meet your expectations and that your stay was on the busy Justin Timberlake weekend. I will share your comments with the relevant team members to ensure a much better experience in future.

Currently a special kids area on the roof deck is in process of planning. We really appreciate your constructive comments regarding the kids entertainment and safety, thank you!

Please feel free to contact me directly for future reservations or any assistance with Viceroy Hotels and Resorts via yas.info@viceroyhotelsandresorts.com.

Sincerely yours,

Andrew Humphries,
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 May 2014

Fantastic place to stay, night racing went on till 12pm but you couldn't hear a thing when in the room. Stayed with children and had no extra cost for an extra bed.
Breakfast was fantastic, everything you could imagine.

Room Tip: we stayed on 5th floor which was great as any higher you may struggle to watch the cars racing aroun...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blueberry325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 2 June 2014
Dear Blueberry325,

Thank you very much for recent stay at Yas Viceroy and your review on Tripadvisor.com.

It is great to hear that we fully met your expectations and you especially point out the good quality of our breakfast buffet.

We can´t wait to have you back with us as our guest on your future travels to Abu Dhabi.
You will always be just more than welcome at Yas Viceroy!

With warmest regards,

Andrew Humphries
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Yas Viceroy Abu Dhabi

Property: Yas Viceroy Abu Dhabi
Address: Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Abu Dhabi
#4 Romantic Hotel in Abu Dhabi
#4 Spa Hotel in Abu Dhabi
#4 Family Hotel in Abu Dhabi
#5 Luxury Hotel in Abu Dhabi
#7 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Yas Viceroy Abu Dhabi 5*
Number of rooms: 499
Official Description (provided by the hotel):
As Yas Island Abu Dhabi's premier hotel, Yas Viceroy Abu Dhabi sets the standard for exceptional service throughout its 499 impeccable rooms and suites, 11 fantastic dining venues and lounges, and the luxurious ESPA at Yas Viceroy Abu Dhabi. Guests marvel at the incredible LED canopy that not only emits a concert of colour and shade but also embraces the exhilarating Yas Marina Formula 1™ Circuit, defining the Abu Dhabi hotel as a landmark across Yas Island and one of the world's most extraordinary destinations. Delight in the art of cuisine at Yas Viceroy Abu Dhabi. Choose from a colourful host of eateries, from the freshest seafood and sushi to rustic Italian, regional Indian cuisine, and a stylish array of bars and lounges. For fantastic cuisine throughout the day, we have the perfect Abu Dhabi dining spot for every taste. ... more   less 
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Also Known As:
Yas Viceroy Abu Dhabi Hotel Yas Island

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