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“In the fast lane!” 5 of 5 bubbles
Review of Yas Viceroy Abu Dhabi

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Yas Viceroy Abu Dhabi
Ranked #3 of 130 Hotels in Abu Dhabi
Certificate of Excellence
wiltshire
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“In the fast lane!”
5 of 5 bubbles Reviewed 13 July 2014

A fabulous modern hotel who have got it right. Very polite, helpful staff. Modern furnishings throughout all matched to the F1 theme. Best brunch in whole of AD in my opinion. Extremely helpful staff...my dress zip broke. Within 2 hours I has been measured fir a new one, dress taken to on-site tailor. Dressed fixed and bought back to me. Skylight bar on rooftop can get very hot (even with fans going) but is always good fun. Again, happy, helpful staff. Always greet you with a smile and always ready to serve you. Ladies night on a Weds, fabulous value for money as long as long as the bar tender remembers to put alcohol in the cocktails. Adults only pool fantastic location/view. Family pool gets very busy and noisy. Rooms are all spotless and furnished to a high level. Excellent soundproofing, can't hear the track!

Room Tip: Marina wing if adult only
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank abbie15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 21 July 2014
Dear abbie15,

Thank you for staying with us and taking the time to write this review.

I am delighted to hear that you enjoyed your stay, highlighting the friendliness of our colleagues, the modern design, our fabulous Friday brunch, the pool area. the atmosphere at our Skylite bar and the outstanding rooms.

We pride ourselves in the dedication of our team who always aims to exceed the expectations of our guests and we are glad to know that so many aspects of Yas Viceroy impressed you.

It does sound like you will be back soon and the entire team looks forward to welcome you back for another unforgettable experience.

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,893 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (669)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Port Louis
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 10 July 2014 via mobile

I booked this hotel for 2 days for my upcoming honeymoon in August. I am staying at a few hotels on my honeymoon and all of them gave free special turndown with flowers for honeymooners except this hotel. When I asked if I could have the room nicely made because it is for honeymoon, they told me it would cost AED300 or if I want more flowers in the room it will be AED400. This the first time I hear this. Most hotels I know and heard from friends give extra attention to honeymooners because they know it is a special time. Feeling disappointed with this hotel already.

Stayed July 2014, travelled with friends
Helpful?
4 Thank Haj296
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 21 July 2014
Dear Haj296,

Thank you for considering Yas Viceroy for your honeymoon stay.

Yes, we do charge for special flower arrangements. My apologies that our service did not satisfy your needs.

Our Front Office Team has noted the special occasion of your stay and the entire team is aware of it.

We will do our best to deliver a true Yas Viceroy experience and make your honeymoon a memorable one.

We look forward to your arrival in August and will greet you with a very warm welcome.

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 8 July 2014

I spent a week here with my wife for our honeymoon and it was great. Good service, amazing building, great city and not to mention fantastic staff like, Niazy (Front office manager), Daniel (doorman) and Alwin (conceirge)... I would definitely recommend the hotel

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Virgin Holidays

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 21 July 2014
Dear guest,

Thank you very much for taking the time to give us feedback on TripAdvisor regarding your last stay with us.

We are so proud to have been part of your honeymoon trip to Abu Dhabi and it was a pleasure to welcome you at Yas Viceroy.

Thank you for your lovely comment about the services rendered by our team members which has been passed on to them.

We are also proud of them for ensuring that every guest feels cared for, valued and respected – that is our brand promise.

It would be a pleasure to welcome you back to Yas Viceroy again for your first anniversary.

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

I stayed here via the Etihad two-for-one-offer and this place did not disappoint! Rooms were huge and in-room facilities were amazing. A couple of nice bars inside the hotel and the restaurants are great! Staff are helpful and very friendly! The hotel is close to the airport and all the attractions on Yas Island.

  • Stayed June 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lob007aus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 21 July 2014
Dear lob007aus,

Thank you very much for choosing Yas Viceroy and being our guest.

We are glad that you enjoyed your stay here with us.

Your feedback is very important for us in the future.

We look forward to welcome you back soon!

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Covina, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 July 2014

My wife and I spent 2 nights at this hotel last week. We really liked all aspects at this hotel from the time we checked in until our checkout.

The staff was extremely polite, courteous, helpful and went out of their way to make certain they fully complied with our needs. They always addressed by your name to give it a personal touch - not sure how everyone knew our names!

The room was quite spacious with a very comfortable King bed and a separate sitting area all well decorated with a lot of high tech gadgets including free wifi, etc. The bathroom was also spacious and very clean.

This definitely is one of the best hotels we have ever stayed in (we travel around a lot) and have no hesitation in recommending it to anyone who likes quality!

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SheltonDesilva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 21 July 2014
Dear SheltonDesilva,

Thank you for your positive review and for your kind words of praise about the team. We are indeed pleased to read that you truly enjoyed your stay at Yas Viceroy.

We eagerly look forward to your return in the near future for another memorable experience.

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

I'd seen the Yas Viceroy multiple times whilst watching the Abu Dhabi Grand Prix on TV but never thought that I would get the chance to stay in it. However, its proximity to the airport and reasonable rates compared to other hotels like the Etihad Towers meant I booked in for 2 nights towards the end of June.

The hotel is everything you'd expect from a 5*. Everything from the corridors to the air conditioning is extremely modern and sleek and the staff were friendly and attentive. There were only a few minor things which stopped me from rating it 5* myself - for example, we returned on our Tuesday evening to discover that our room had not been cleaned. Given that we had been participating in the Track Day (see below) in the evening heat and were keen to shower, the lack of towels delayed us. In fairness, this was quickly resolved by a phone call to housekeeping.

As I hinted at above, it is possible to walk / run / cycle round the Yas Marina circuit on Tuesday evenings from 6-9. Google 'TrainYas by Active Life'. The Yas Express minibus is an excellent (and free) means of getting from the hotel to the track. If you are interested, contact the hotel concierge. The receptionist I spoke to seemed unsure of what I was talking about.

All in all, a very pleasant trip. I'm looking forward to watching this year's Grand Prix having visited!

Room Tip: Rooms with balconies in the Marina Wing have an obstructed view because of the external cladding - I...
See more room tips
  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Indigo91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 21 July 2014
Dear Indigo91,

Thank you for taking the time and sharing your review on TripAdvisor.com.

I have noted that some points did not meet your expectations. The satisfaction of our guests is a matter close to the heart of every colleague and we appreciate the honesty and attentiveness of guests like you who take the time to bring mistakes to our attention and give us the chance to improve our service in the future.

On behalf of the entire team I would like to sincerely apologize.

I am pleased to read that you enjoyed your stay with us despite the mentioned issues and I am certain that your experience with us next time will be seamless in every aspect to deserve the fifth star.
We would welcome the chance to have you stay with us again.

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

The hotel it self was very nice, we only spent the night as it was a stop over. So we can't really comment on its location apart from its close to the airport and right on the marina.
Rooms were large and very comfortable. Large selection of English channels.
The in room dining was very expensive some of it was great n some not so great. Either way over priced.
I'd stay there again.

  • Stayed July 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Beached-Taco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 21 July 2014
Dear Gembaz2014,

Thank you for your feedback and for your kind words of appreciation about our comfortable rooms and the location.

Your comment on our pricing is much appreciated and we will review this in order to ensure we remain competitive in our market place.

It would be an absolute pleasure to welcome you back to Yas Viceroy.

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Yas Viceroy Abu Dhabi

Property: Yas Viceroy Abu Dhabi
Address: Yas Island Leisure Drive, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Abu Dhabi
#3 Luxury Hotel in Abu Dhabi
#3 Spa Hotel in Abu Dhabi
#4 Family Hotel in Abu Dhabi
#4 Romantic Hotel in Abu Dhabi
#7 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Yas Viceroy Abu Dhabi 5*
Number of rooms: 499
Official Description (provided by the hotel):
As Yas Island Abu Dhabi's premier hotel, Yas Viceroy Abu Dhabi sets the standard for exceptional service throughout its 499 impeccable rooms and suites, 11 fantastic dining venues and lounges, and the luxurious ESPA at Yas Viceroy Abu Dhabi. Guests marvel at the incredible LED canopy that not only emits a concert of colour and shade but also embraces the exhilarating Yas Marina Formula 1™ Circuit, defining the Abu Dhabi hotel as a landmark across Yas Island and one of the world's most extraordinary destinations. Delight in the art of cuisine at Yas Viceroy Abu Dhabi. Choose from a colourful host of eateries, from the freshest seafood and sushi to rustic Italian, regional Indian cuisine, and a stylish array of bars and lounges. For fantastic cuisine throughout the day, we have the perfect Abu Dhabi dining spot for every taste. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TravelUp, Hotels.com, LoveHolidays, Agoda, Odigeo, Travel Republic (UK), Travelbag and Holiday Gems so you can book your Yas Viceroy Abu Dhabi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Yas Viceroy Abu Dhabi Hotel Yas Island

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