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“AMAZING” 5 of 5 bubbles
Review of Yas Viceroy Abu Dhabi

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Yas Viceroy Abu Dhabi
Ranked #3 of 130 Hotels in Abu Dhabi
Certificate of Excellence
Scottish Highlands, United Kingdom
Level Contributor
145 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“AMAZING”
5 of 5 bubbles Reviewed 1 August 2014

From the taxi drop off at this hotel till you leave all you recieve is service,service,service...It is a beautiful hotel and the staff are wonderful, the restaurants are amazing and the food is just to die for .I organised a trip here as a surprise for my husbands birthday and emailed ahead to let them know it was a special occasion ...dinner reservations were made in different restaurants each night of our stay and we were spoiled in every one of them..Rooms are amazing we had a view of the track and the marina....it was truly an amazing experience we will be back soon there is so much to do around the hotel or if you just want to chill choose the adult only pool with a nice cocktail it is bliss..

Room Tip: any room you wont be dissapointed they are all fantastic
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank theroadtoparadise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 6 August 2014
Dear theroadtoparadise,

Thank you for sharing your experience with us and for your kind recommendation on Yas Viceroy being an ideal escape.

We were very proud to read that you enjoyed our great service as well as our facilities, including our rooms, our quiet pool and that your dining experiences were so positive.

I am also delighted to read that our staff took good care of you regarding your husband’s birthday surprise!

We look forward to your return very soon for another ‘bespoke’ stay.

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,894 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (670)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
abu dhabi
2 reviews
5 of 5 bubbles Reviewed 31 July 2014

I really enjoyed my stay on this weekend and really nice and comfortable stay. I must say this is the best property in yas area, the service is perfect and i really appreciate the front desk staff as they are very friendly and explain very nicely for their property.
All of above the most good thing is the food, food is just awesome and very high quality taste as I am always enjoying my food from best place but this time I will give number 1 in my ranking.
I surely recommend to everyone to visit Yas Viceroy Abu Dhabi :)

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank ammarasana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, Front Office Manager at Yas Viceroy Abu Dhabi, responded to this review, 6 August 2014
Dear ammarasana,

Thank you for your positive review and for your kind words of praise about the team.

We were all very pleased to read that you were able to relax and unwind here at Yas Viceroy and that indulged yourself in our fantastic restaurants!

We look forward to your return in the near future for another memorable experience.

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 31 July 2014

We were at The Viceroy for 8 days back in Easter. An impressive looking hotel but once inside, not so great. On arrival, we were left to lug our baggage into reception & the greeting was not particularly welcoming. We were not offered a drink & worse, we were informed our two teenage daughters would not be in an adjacent room, they would be on a different floor. This was unacceptable especially as the booking was made several months prior. The rooms are really nice & modern but you are given just one small bar of soap to share when using the sink, shower, bath or bidet - which is odd. We had cause to complain when 24 coaches arrived, carrying over a thousand Japanese corporate clients. It would have been nice if we had been given a note informing of this huge party & the possible difficulties with access to lifts & other services. Getting through reception was like being at a football stadium. Breakfast was interesting as they were completely over-run for two days. I met a manager to voice my displeasure at a number of things & I also asked why they didn't clean the balcony glass which was covered in sand. After lots of apologies the hotel management footed the bill for a meal we had eaten in the noodle restaurant. This was a nice touch but the management really should get their act together, speak to guests & look after what is an amazing building. There is very little to do in Yaz Island & downtown is at least half an hour away by cab. The nearby waterpark is very average & Ferrari World is next door. I hope this helps....

Room Tip: All rooms appear to have a good view. The marina side is probably the best.
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  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank BigblueAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 6 August 2014
Dear BigblueAl,

Allow me, primarily, to offer my thanks for choosing us as your home in Abu Dhabi and for your feedback that is very valuable to us.

Secondly, allow me to express my sincere apologies for any inconvenience caused during your stay.

Kindly use my contact details the next time you plan to join us and I will personally ensure a pleasant stay for your entire family (yas.info@viceroyhotelsandresorts.com).

It would be a pleasure to welcome you again to Yas Viceroy and at that time we will do all we can to demonstrate to you our usual high standards.

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

We stayed there on 28th July and it was one of the great experiences. Checkin was fast. Excellent service and especially the dinner at Amici Restaurant. The Room service food too was great and the housekeeping service was responsive to your needs. Few amenities were missing but overall the experience was great. Would recommend to families and friends

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank MattiasJerome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 6 August 2014
Dear MattiasJerome,

Thank you so much for your kind words of appreciation and for choosing us for a short break.

It is very motivating for the team to read comments like yours and we look forward to welcoming you again very soon for another great experience.

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 July 2014

the external view of the hotel is pleasing to the sight and joyful to any one who loves good designs. the extra energy involved in growing grass on the lawn is praise worthy. the design of the driveway to the entrance is fine.

Room Tip: the interior of the hotel is generally quiet. any room can be chosen.
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Oniong M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 6 August 2014
Dear Oniong M,

Thank you for sharing your review and for your kind words of appreciation about Yas Viceroy and it’s amazing design.

I appreciate the time taken to review us and hope to see you back at Yas Viceroy very soon.

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
155 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

My husband and I stayed there on an Entertainer Voucher - pay one night, stay another for free....best deal ever.
We arrived at about 10h30, and even though check-in time is much later we were in our room about half an hour later – exceptional service.
The rooms are spacious with huge windows and excellent soundproofing – as you are right on the F1 race track. (Tip: Ask for a room with a good view of the race track).
As we were out most of the time we didn’t get time to test the restaurants, but the food smelled great.
When you stay at the hotel you can also get free entrance to a private beach – just remember to get a voucher at reception.
I suggest that you hire a car if you are planning on staying there, as it is a bit far from everything…but definitely worth it.

Room Tip: Ask for a room that has a good view of the race track.
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chrissie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 31 July 2014
Dear Chrissie T,

Thank you for choosing to stay at Yas Viceroy and for taking the time to provide feedback about your recent visit.

The team really will be so touched to hear how much you and your husband enjoyed your stay and to read your thoughts on our exceptional service and the spacious rooms with their stunning views.

On behalf of the entire team, we do hope to see you again soon.

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

After a long time had real 5 star experience. Started from the moment you come out of the Car till go inside the car...everything was great.

Amazing cuisines....swimming pool....Rush(disco).....so spacious rooms....

You guys made my Eid Holidays memorable for a long time.

Room Tip: Do try the Swimming Pool(Adult One) Do visit Rush (The only nightclub in the world that is built ov...
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank VIJAY R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasViceroy, General Manager at Yas Viceroy Abu Dhabi, responded to this review, 31 July 2014
Dear VIJAY R,

Greetings from Yas Viceroy and Eid Mubarak!
Thank you for staying with us and rating us so highly!

It was great to read the recommendations you gave in your review on TripAdvisor about the restaurants, the pool area, the night club and the spacious rooms.

Your comments were much appreciated by the entire team. Our mission is to make all guests as comfortable as possible and welcome them back often.

I look forward to seeing you again on you next visit.

Sincerely yours,

Andrew Humphries
Regional Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Yas Viceroy Abu Dhabi

Property: Yas Viceroy Abu Dhabi
Address: Yas Island Leisure Drive, Abu Dhabi, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Abu Dhabi
#3 Luxury Hotel in Abu Dhabi
#3 Spa Hotel in Abu Dhabi
#4 Family Hotel in Abu Dhabi
#4 Romantic Hotel in Abu Dhabi
#7 Business Hotel in Abu Dhabi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Yas Viceroy Abu Dhabi 5*
Number of rooms: 499
Official Description (provided by the hotel):
As Yas Island Abu Dhabi's premier hotel, Yas Viceroy Abu Dhabi sets the standard for exceptional service throughout its 499 impeccable rooms and suites, 11 fantastic dining venues and lounges, and the luxurious ESPA at Yas Viceroy Abu Dhabi. Guests marvel at the incredible LED canopy that not only emits a concert of colour and shade but also embraces the exhilarating Yas Marina Formula 1™ Circuit, defining the Abu Dhabi hotel as a landmark across Yas Island and one of the world's most extraordinary destinations. Delight in the art of cuisine at Yas Viceroy Abu Dhabi. Choose from a colourful host of eateries, from the freshest seafood and sushi to rustic Italian, regional Indian cuisine, and a stylish array of bars and lounges. For fantastic cuisine throughout the day, we have the perfect Abu Dhabi dining spot for every taste. ... more   less 
Reservation Options:
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Also Known As:
Yas Viceroy Abu Dhabi Hotel Yas Island

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