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“One word ..Lovely”
Review of Yas Island Rotana

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Yas Island Rotana
Ranked #50 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“One word ..Lovely”
Reviewed 28 September 2013

Stayed there in April, and it was one of the best experiences I have ever had. The rooms are lovely and well set. The toilets were big and clean. We got a room with views of the pool, so it was amazing watching out at the pool and the yas circuit view. The pool, gym, spa and especially jacuzzi was amazing. My daughter loved jacuzzi and she spent like 3 hours in it.
The weather was amazing, so even after our check out, we spent time using the facilities. Love this hotel chain.

Room Tip: room at higher floor facing pool
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank AdysWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasIslandRotana, Manager at Yas Island Rotana, responded to this review, 10 October 2013
Dear AdysWorld,

Thank you very much for choosing Yas Island Rotana for your weekend getaway in Abu Dhabi, and also for your continuous support for Rotana group. We are thrilled to know that we have met you and your family's expectations and delivered on the promise of providing the very best service possible.

Our only wish is that you would bring your family back soon so you could discover more of what the hotel and indeed what Yas Island has to offer. I recommend you check our website (check the Rotana Times e-newsletter as well) and I am sure you will find some attractive deals for the entire family.

Your Room tip is also very useful, thanks for sharing your experience and look forward to welcoming you back.

Sincerely,

Nadim El Zyr
Executive Assistant Manager
nadim.elzyr@rotana.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (244)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2013

The location is Awsome .. N free access to private beach was cool.. The only probs we had was it took us an hour to check out ..break was good.. Pool was little crowded.. They just need to take care of people and management handling reception.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Baraaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasIslandRotana, Manager at Yas Island Rotana, responded to this review, 10 October 2013
Dear Baraaaaa,

It was a pleasure welcoming you to Yas Island Rotana. It is great to know that you enjoyed your stay on Yas Island and that you were able to make good use of the hotel facilities.

Your comments regarding your check out experience and the crowded swimming pool are well noted, thank you very much for sharing it with us. I have forwarded your observations to the concerned departments and we shall take the necessary steps to ensure that the service remains consistent regardless of how busy we are at the hotel.

We sincerely hope that you will think of us for your next visit to Abu Dhabi, thank you once again and best regards,

Nadim El Zyr
Executive Assistant Manager
nadim.elzyr@rotana.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha
Level Contributor
55 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 26 September 2013

I originally booked to stay at Centro through booking.com, 3 months prior to the visit. The night before we got there the payment was taken from my card. However, when we arrived at the hotel we were told there were no rooms available at Centro, and they'd put us in Rotana which is just across the road. Highly unusual, although I wouldn't have minded but we were in a hurry to check in as we had tickets for a concert which was due to start shortly after we arrived. The check in took ages - at least 1 hour from the time of arriving at Centro to finally checking in at Rotana.

However - the hotel itself is very nice. We only stayed one night, and didn't eat at any of the restaurants, but it seemed to have a good choice of outlets to choose from. The room was comfortable and fairly spacious, the bathroom was very nice.

Checking out was a lot smoother, it was a busy time at reception, so they had a lady with an ipad who took your key and your details, sat you down in the lobby, and then called you when it was your turn. I thought this was a great idea and definitely beats queueing.

I would stay here again.

  • Stayed September 2013, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank dohadiverdiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasIslandRotana, Manager at Yas Island Rotana, responded to this review, 10 October 2013
Dear dohadiverdiva,

It was indeed a pleasure welcoming you back to our hotels on Yas Island, and to know that overall you had a memorable stay with us.

I do recall a situation that we had on that particular weekend due to unforeseen circumstances, we all apologize that your reservation had to be moved and that caused a delay with your check in. On the flip side, it was an opportunity for us to introduce Yas Island Rotana.

Do you plan to join us for the several concerts organized in October? If so, please let me know and I will be very pleased to assist and to ensure that your arrival and departure are smooth.

Thanks again for your continuous support and for sharing your experiences, best wishes,

Nadim El Zyr
Executive Assistant Manager
nadim.elzyr@rotana.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aylesbury England
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 September 2013

This hotel is without doubt one of the best I have ever stayed in. From you arrive to the time you leave it is impossible not see a smile, to hear a good morning or good afternoon from the many staff working in this hotel. Breakfast is fantastic, housekeeping top class, swimming pool spotless with full time life guard to keeps an eye on everything. I go on holiday to Abu Dhabi on holiday twice a year and this is the first time my wife and me have stayed in the Rottana and can assure will not be the last. Well done to all and much appreciation for making our stay memorable.

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
Thank JOHNCOLL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasIslandRotana, Manager at Yas Island Rotana, responded to this review, 10 October 2013
Dear JOHNCOLL,

We are immensly pleased to have met you and to have welcomed you to Yas Island Rotana. Thank you very much for choosing our hotel for your Abu Dhabi holiday and for posting a review on TripAdvisor.

I appreciate your kind compliments, which will duly be shared with the team. We are proud of their achievements and I can assure you that you will find the same level of service and the same level of quality for all your stays.

We look forward to welcoming you back, until then best regards,

Nadim El Zyr
Executive Assistant Manager
nadim.elzyr@rotana.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 September 2013 via mobile

Good choice for families, with alternative variety from restaurant, swimming pool, rooms, gym and entertainment around the hotel, like Ferrari world, water park, and soon one of the biggest shopping mall in the region.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abdullah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasIslandRotana, Manager at Yas Island Rotana, responded to this review, 10 October 2013
Dear Abdullah B,

Thank you very much for choosing our hotel during your visit to Abu Dhabi and for sharing your experience on TripAdvisor. We are indeed very pleased to know that you enjoyed your stay with us and that you have been able to learn/discover about all the leisure attractions we have in the area.

We sincerely hope that you will take another opportunity to bring your family and to spend memorable moments with us. Please let me know and I will be happy to assist.

Thanks again and best regards,

Nadim El Zyr
Executive Assistant Manager
nadim.elzyr@rotana.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 September 2013

It was a wonderful 3Days2Nights weekday stay (03 - 05 Sept 2013) at Yas Island Rotana. The quality of service and amenities are way beyond our expectation for a 4-star hotel.

The staff has been very courteous, pleasant and helpful except for the valet parking team during our arrival who seems to be choosing which guest to assist. The reception and housekeeping teams were remarkable with the way they attend to guest's requests not to mention also the lifeguards always ready to assist.

Room space was not enough to have an extra bed for our daughter and we have to share the king size bed for the 3 of us which is small. However, the quality of the bed and pillows is superb. Food served by the in-room dining was also of quality and great value for money.

The only downside is way finding for the hotel. There was no clear road directions on how to reach it. Nonetheless, my whole family really enjoyed our stay and felt so at home. It was an over-all fantastic experience with your hotel.

Room Tip: Choose the Yas Marina Circuit/Pool-view rooms as it they have very nice sight both at night and earl...
See more room tips
  • Stayed September 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank gmsalimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasIslandRotana, Manager at Yas Island Rotana, responded to this review, 9 September 2013
Dear gmsalimo,

Thank you very much from choosing Yas Island Rotana for your family getaway, we were honoured to have you with us.

We sincerely appreciate all your feedback and I have shared them with the team. With regards to the Valet parking, I have asked our Guest Services Manager to sit with the team and to take your comments as a tool to make improvements. In addition, please note that the Yas Island destination committee plan to add more directional signs in the near future.

Our only wish is that you and your family come to visit us again, please let me know and I will be pleased to assist you in any way possible.

Thanks again and best regards,

Nadim El Zyr
Executive Assistant Manager
nadim.elzyr@rotana.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 September 2013

Stayed here in a 1 bed room suite.The room was very nice with a view of pool & yas marina circuit.
Room service was good & over all a nice 4 Star hotel.
The Pool area was good but the Buffet B.fast was not having much variety.

Room Tip: Go for rooms with a view of Yas Marina circuit.
See more room tips
  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelguy050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YasIslandRotana, Marketing & Communications at Yas Island Rotana, responded to this review, 4 September 2013
Dear Travelguy050,

Thank you for posting this review, and for your kind compliments about the facilities and services in the hotel. Our guests are indeed quite pleased with the view and spacious ambience whenever they stay in one of our suites, and we're glad that it was up to your expectations.

We regret to hear that you were not pleased with the variety at breakfast, but our teams, including our colleagues from the kitchen department, learn everyday from guest feedback like these in order to continuously improve our products and services. We hope you are able to visit us once more, so you are also able to try out the other dining venues within our complex.

Once again, we thank your for your helpful feedback and we are very much looking forward to welcoming you back soon.

Kind regards,
The Marketing Department
Yas Island Rotana and Centro Yas Island
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Yas Island Rotana

Property: Yas Island Rotana
Address: Golf Plaza, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Romantic Hotel in Abu Dhabi
#33 Family Hotel in Abu Dhabi
#35 Business Hotel in Abu Dhabi
#45 Luxury Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Yas Island Rotana 4*
Number of rooms: 308
Reservation Options:
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Also Known As:
Yas Island Rotana Hotel Yas Island

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