I have just come back from Abu Dhabi and stayed at the Yas Island Rotana hotel. Big mistake. If you have brown skin, do not even consider staying there. I am British Indian and was born in the UK - and have never experienced the level of racism and discrimination that I did whilst staying at this hotel.
My husband and I arrived and were not greeted as “appropriately” as the hotel’s “fairer” skinned guests were. I had been seated next to the refreshments’ table whilst my husband checked in, and I was waiting for 15 minutes – with no offer of any refreshments` after a 7 hour flight - but the second the hotel’s “most valued” and “fair skinned” guests walked through the door, the hotel hostess pounced on them wearing a big smile and thrusting the refreshments into their hands, whilst they continued to ignore me.
The second day by the pool, I ordered a bottle of mineral water and had to wait 30 minutes before receiving my order (and after I had complained) – as the hotel barman was too busy serving 2 fairer skinned guests their pints of beer (even though they had ordered after me). Luckily the Bar Manager took my complaint seriously - but these are just 2 examples.
Rotana is a good hotel, but next time I will not be staying in such a prejudiced and backwards environment. I work hard and wanted a good a holiday, I genuinely feel hurt and upset by the hotel’s lack of respect for its brown skinned, Indian looking guests, and general attitude. One does not know whether this behaviour is as a result of hotel education in the Middle East, or whether the individuals simply do not consider brown skinned people to be important enough.
Nevertheless, next time I will be sticking with chain hotels originating from the western world where such education is, hopefully, not part of standard operating procedures.
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- Also Known As:
- Yas Island Rotana Hotel Yas Island