As this was my 1st time in the UAE and I was travelling with work I had no expectations for this trip (unlike many other places where you imagine it before hand or base it on a previous experience) For this reason I was totally blown away by both the UAE itself and the service at the hotel. From meeting the concierge upon arrival through to the reception staff, cleaning staff, restaurant staff and bar staff I have never felt so welcome at any hotel before. I really got the impression they could not do more for you, from fresh fruit left in the room daily to coffee cups topped up within seconds if they were empty at breakfast. Staff were attentive but not intrusive, unlike some other 4-5 star hotels I have visited. The rooms were bigger than expected and were clean and inviting. The choice of restaurants meant there was something for everyone and gave some variety over the weekend. The pool, gym and spa area was great, although the pool got shaded after 2pm which was my only negative regarding this hotel. I visited over F1 weekend, which meant the hotel was at full capacity yet still maintained fantastic service. I would most definitely recommend this hotel to all family and friends visiting the UAE.
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- Also Known As:
- Yas Island Rotana Hotel Yas Island