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“Frantastic New Hotel and Helpful Staff”

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Holiday Inn Abu Dhabi
Ranked #2 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Grantham, United Kingdom
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Frantastic New Hotel and Helpful Staff”
5 of 5 bubbles Reviewed 20 March 2011

A very nice brand new Holiday Inn our first impressions, we were met at the taxi door by a helpful and smiling porter, on check in i was recognised that i was a Priority Club Platinum Royal Ambassador.
My wife and I were upgraded straight away to the Executive Floor which is on the 8th floor (Top Floor), We had a great view facing the Sheikh Zayed Mosque. Also on the top floor is an outdoor swimming pool, spa health club and sun terrace. The swimming pool was the hottest pool I'VE EVER BEEN IN i think they had the temperature turned up to high????
The hotel had a good room service menu and 2 in house restaurants , we had room service the first night the food arrived hot and service was fast we were both well impressed, we also had breakfast well priced and plenty of it continental or full cooked service to much to choose from, All in all fantastic hotel great service and friendly staff happy to help with a smile.
The hotel is located out of town but all of Abu Dhabi is a short taxi ride away, Plus over their taxis are so cheap any way to get around to visit places.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank FEATHERSTONE74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review, 26 March 2011
Dear Guest,

Thank you for taking the time to share your positive experience with us.

Your feedback has been shared with our team members, and corrective action to lower the pool temperature has already been taken.

We look forward to welcoming you back to the Holiday Inn Abu dhabi.
Sincerely,

Sid Sattanathan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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818 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
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Lincs
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 February 2011

My stay was for business, but it felt like a holiday, the staff are friendly and always there tif help is needed, the food was outstanding, and the standard of cleanliness of the hotel was impectable.
A very enjoyable stay and looking forward to visiting again soon.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tankf32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbudhabiSid, General Manager at Holiday Inn Abu Dhabi, responded to this review, 26 March 2011
Dear Guest,

Thank you for taking the time to provide this positive feedback.
Needless to say, the team at Holiday Inn Abu dhabi will be continuing to work hard on delighting it's customers.

Sincerely,
Sid Sattanathan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
144 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 bubbles Reviewed 26 February 2011

tayed here for 4 days in February 2011, for a business conference.

Let me just begin by saying, I've always stayed at the Emirates Palace when in AD, and this is not the Emirates Palace. Just had to get that out of the way.

Once you get past that, taken on its own merits, the Holiday Inn is a very nice hotel – much, much nicer than in the U.S. This is not your father's HI, the one of station wagon roadtrips through America's heartland sharing the backseat with your carsick little brother. This is a really sleek, snazzy, sophisticated hotel. It is very new and is glass and gleaming. That said, it is way, way out of the city. It's pretty close to the bin Zayed mosque though, which is a must-see. But you'll need a taxi to get to most of the attractions.

Entryway – As you enter, there are places to sit and hang out on both the left and right. The first floor has an ATM and not-too-bad gift shop. It's a little small but has sundries and also has some souvenirs, some of which weren't too expensive. The check-in and check-out was very, very nice. Everyone tried very hard and it was a fairly efficient process all around.

Rooms – I had an enormous room, which I later learned was the Executive (the biggest one, other than the suites). It had a huge bed, larger than the king even, but the same pillow menu throughout the entire hotel I think. I appreciate the pillow choices! There was a flat screen TV which was a decent size but looked small compared to the rest of the room! Lots and lots of channels including some decent movie ones and all kinds of language channels. Very comfortable, plenty of space to spread out all my work and relax. There is bottled water provided gratis, the toiletries are pretty nice and replenished daily, and there is a safe in the room that's fine. There was enough space in the closet and plenty of hangers. There is a clothesline in the shower but it's one of those half-glass things so you have to be careful to not flood the floor when you are showering. Housekeeping was also fine, nothing out of the ordinary to report there.

Amenities – I used the laundry service every day. It was expensive but I had an allowance, otherwise I would not have. They did an excellent job both cleaning and pressing everything I gave them, and yes, it was in by 10 and always back by 6, as promised. As a club member, I should have had newspaper delivery every morning – but I only got it delivered twice. It wasn't a big deal to just ask the front desk for it, which they were happy to give me, but still. Also, as part of the package I had, I wasn't charged for the internet, but according to the connection info it is not free internet so you do need to check on and be aware of this.

Pool and health club – Both small but nice. I went at off hours and had no issues with space, but I could see if it were at capacity and everyone wanted to work out or swim/sun at the same time, then yes there could be crowding. They are on the roof and the pool is outside.

Restaurants – I had the breakfast buffet every day and had room service once, I also ate in the Lemon Tree restaurant once. The buffet was fine, there was plenty of choice of everything you could possibly want to eat, including smoothies, fresh squeezed OJ, kimchee, you name it. The room service food was good too – they brought the wrong thing initially but they fixed it right away – the potato wedges are good, the tabbouleh was fantastic! At Lemon Tree, the food was also quite good, and the service was among the best I've ever had. I really felt very well tended to at this restaurant and plan to inform the hotel manager that the maitre'd of the restaurant was so superb.

So – all in all, if you have a jones for the EP, this isn't going to do it for you. However, if you are interested in a nice hotel, down to earth, close to the airport, that is comfortable without being frumpy, and conducive to getting your work done, this is a perfectly great choice.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank philsdottir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 23 February 2011

The GM took the time and trouble to give us an excellent guided tour of the "Heart of House" and explained with great clarity the mission and values. Everywhere was clean and tidy, the staff genuinely friendly and welcoming, and I would not hesitate to re-book.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lancegw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 February 2011

Having spent six weeks in the holiday inn , i dont think i could have been made to feel more comfortable at any other hotel in abu dhabi .
The restaurants are good and the bar is a very comfortable place to relax , or watch the football
The staff are excelent , allways friendly and willing help and the even general manager found the time of day for a chat are solve any problems .
The bedrooms are comfortable and clean ,with a choice of soft or firm pillows ,so a good nights sleep was allways had .
The hotel is only a fifteen minute taxi ride from Abu Dhabi center and thirty minutes from Mussafa industrial area .
I recomend this hotel either for business or for a holiday

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trudemark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolton, United Kingdom
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 22 February 2011

Travelled here on business in feb 2011. Was quite worried after reading some of the reviews on here. Fear not everyone, this hotel deserves top marks from us all. Food, service and value for money is excellent. Yes my room was over air conditioned on occasions but so what, what do you really want? The food in the buffet is fabulous and the attention of the staff to detail was great. Would def recommend to anyone. Thank you Holday Inn!

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessicasarah209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 15 February 2011

When my company told me I was going to be staying the Holiday Inn I had a vision of the North American Motel Holiday Inn with it's Continental Breakfast (read toast and coffee) and no frills (read old) rooms, but this was a pleasant surprise. The Holiday Inn in Abu Dhabi is a wonderfully clean, cozy and surprisingly modern. There's a lovely bar on the roof, a lovely gym (not sure why they call it a mini gym since it has everything most people would want), nice pool and comfy beds.

My only complaint is that the food wasn't great, which meant my husband and I generally went to other hotels for dinner. The location is also not very convenient to downtown, but it's great if you need to be near the Abu Dhabi National Exhibition Center or the Airport.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DohaGypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Abu Dhabi

Property: Holiday Inn Abu Dhabi
Address: 31st Street | Between Muroor And Airport Road, Abu Dhabi 46668, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Abu Dhabi
#2 Business Hotel in Abu Dhabi
#9 Family Hotel in Abu Dhabi
#23 Romantic Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Abu Dhabi 4*
Number of rooms: 203
Official Description (provided by the hotel):
Just the Place for You Whether you are on a business trip or a leisure traveler, Holiday Inn Abu Dhabi warmly welcomes you to an exciting experience that is beyond comparison. We offer 198 stylish and spacious rooms and 5 elegant suites, all furnished to ensure a relaxed and memorable stay where you can be yourself. • Comfortable guest rooms and workspace • Wide variety of food and beverage offerings • Earn IHG Rewards Club points every time you stay* • Free high-speed internet access in all areas of the hotel • Full-service meetings How to Find Us Sightseeing begins 5 minutes from our hotel with the impeccable Sheikh Zayed Grand Mosque, Mushrif Mall, the perfect spot for shopaholics, and Zayed Sports City. The city center is also just a quick 10 minute drive. For adventure enthusiasts, we are just minutes away from some exciting kayaking and 20 minutes from Yas Marina Circuit, Ferrari World and Yas Waterworld. ... more   less 
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Also Known As:
Holiday Inn Abu Dhabi Hotel Abu Dhabi

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