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“Home away from home”

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Holiday Inn Abu Dhabi
Ranked #2 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Singapore, Singapore
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Home away from home”
4 of 5 bubbles Reviewed 21 May 2014

Stayed at this hotel for 2 weeks in May 2014.

Staff:
Very friendly and helpful.
Thumbs up to Marisa for her assistance when I needed to use some office equipment.
Kudos to the staff at the Silk Road Cafe as well for remembering that I drink double espresso and gets me a cup almost every morning without me asking.
Services from security and concierge very good.

Food:
Breakfast was average quality and if you stayed almost as long as I had, you will notice that you will have rice or noodles every other day. Other than the spread that remained fairly consistent, not much complaints on the taste of food for breakfast.
Ordered room service once. The grilled meats and rice tasted great.

Room:
Stayed in a double room facing the back of the hotel. Nice clean room that gets cleaned everyday by the housekeepers. No complaints here.

Location:
Hotel is between the City and Airport. Its near the Grand Mosque (10 mins drive). I highly recommend checking out Mushrif Mall (5 mins ride away). Cab costs under 10 AED. The mall is huge and it has everything you need. Check out the Iranian food (Hatam) at the food court too if you like grilled food.

Overall:
Great stay. I will be back if I visit Abu Dhabi again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lance C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 22 May 2014
Hello Iance,

Thank you for your detailed review.

We appreciate your generous feedback towards our team and our hotel. Your title sums it up for us. Our key priority is always to ensure our guests' experience a stay that feels like a 'home away from home'. Thank you for your kind words towards our team, food, rooms and location. Your compliments have been shared with our team, who are indeed delighted.

Thank you once again and we look forward to your next visit.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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821 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 May 2014

Melanie, Sion and Gopal made my stay great, they were very helpful.
This was a great place to stay, no issues at all.Food was great, rooms top notch, great cleaning service. great exchange rate at hotel.

Room Tip: Higher for great view
See more room tips
  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bernadette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 15 May 2014
Hello Bernadette,

Thank you for your review.

Happy to see what a great stay you have had. Glad to see you have enjoyed the services of our team, our food and beverage, the room, amenities and more! Thank you for your compliments as well. We highly appreciate them.

We look forward to another visit of yours.

Regards,
Philipp
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Pune, India
1 review
5 of 5 bubbles Reviewed 12 May 2014

This was my second trip to Abu Dhabi & both the times I satyed in Holiday - inn. the experience was great. Nice rooms & Best staff. I wanted to go to explore the city on weekends and Gopal from the travel Desk was really helpful.

Room Tip: Please specify whther you need smoking or non smoking rooms initially at the time of booking itself.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashvdev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 13 May 2014
Hello Ashvdev,

Thank you for taking the time to leave us your feedback.

Thank you for choosing to stay with us and returning every time so loyally. We are indeed happy to read about how pleasant your stay is one each visit. Consistency in providing more than a satisfactory guest experience is important to us and thank you for appreciating the same as well. Our team is grateful for your kind words and are always happy to assist.

We look forward to your next stay.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thessaloniki, Greece
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 7 May 2014

I stayed one week in February 2014.

Pros: New building, Nice and Clean rooms, Friendly staff

Cons: Far from the center (20 min by taxi from Corniche area depending on traffic), average quality for the breakfast and the restaurant, a little bit expensive

Advise: They make many mistakes. Double-check the charges in the credit cards

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GKarag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 13 May 2014
Hello Geokarag,

Thank you for your feedback.

Thank you once again for your kind words towards our rooms, team and your stay in general. We are looking into your mentioned cons especially related to breakfast and are working on the same. With regards to the double charges to your credit card, a member of our team will be in touch with you to discuss the same.

We look forward to welcoming you again.

Regards,
Philipp
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Abu Dhabi, United Arab Emirates
1 review
5 of 5 bubbles Reviewed 6 May 2014

The hotel is great!! cool and calm and the food is really tasty, The health club, the coffee shop and all the services was fantastic. And I would like to mention some of the names that were very nice and helpful during my stay: Mr. Gopal - Mrs. Mina - Ms. Kace. Thanks for every one of your staff :)

Room Tip: Just stay at holiday in ;)
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ibrahim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 8 May 2014
Hello Ibrahaim,

Thank you for leaving us a review.

Thank you again for your feedback and compliments towards our hotel, food, health club and coffee shop. We appreciate your compliments also towards our team and we have passed your kind wishes to them as well.

We look forward to your next stay.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
5 of 5 bubbles Reviewed 6 May 2014

Traveling to Abu Dhabi for the first time for business, I did not know what to expect, but from the moment I walked in and was greeted by Akram at the door- to the moment he helped with my bags to go back to the airport, this was the ultimate service experience. The front desk was helpful with dinner suggestions and the rooms were modern, beautifully done and the shower was powerful and worked well. I had the opportunity to eat at all the restaurants and they were all excellent with a nice selection. The rooftop bar, with it's stunning views, was also a relaxed experience and the manager there was friendly and cordial. I look forward to going back- to see the smiling face of Akram and all those who made my stay a pleasure.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ComoParkStudio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 8 May 2014
Hello Guest,

Thank you for leaving us your review.

We are glad you had more than a comfortable visit during your stay with us. Most of your compliments were noted through your heading in this review. Our guests are our number 1 priority and we aim to try to ensure each guest has more than a satisfactory stay. Happy to see the team, especially Akram, help your during your stay. Thank you for your compliments also towards our restaurants and food. Thank you for choosing to stay with us.

We look forward to your next visit.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

We stayed in this excellent hotel for 2 nights, as part of a tour package. Good location near the Grand Mosque, but far from town & beach. Brand spanking new, updated, & modern hotel. Great spacious room, Great service. Excellent breakfast. Highly recommended.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NickTH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 5 May 2014
Hello Nick,

Thank you for your feedback and thank you for choosing to stay with us.

We are glad you had a great stay and we thank you for all your compliments. Glad you were able to see the iconic Grand Mosque which is indeed beautiful. As for our location, we are centrally located from the airport and downtown Abu Dhabi. We are about 10 minutes from town and close to 15 minutes from the beach depending on traffic. We hope the next time you return to stay, we are able to help improve your travel into downtown and towards the beach.

Until your next stay,
Regards,
Philipp
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Abu Dhabi

Property: Holiday Inn Abu Dhabi
Address: 31st Street | Between Muroor And Airport Road, Abu Dhabi 46668, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Abu Dhabi
#2 Business Hotel in Abu Dhabi
#9 Family Hotel in Abu Dhabi
#23 Romantic Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Abu Dhabi 4*
Number of rooms: 203
Official Description (provided by the hotel):
Just the Place for You Whether you are on a business trip or a leisure traveler, Holiday Inn Abu Dhabi warmly welcomes you to an exciting experience that is beyond comparison. We offer 198 stylish and spacious rooms and 5 elegant suites, all furnished to ensure a relaxed and memorable stay where you can be yourself. • Comfortable guest rooms and workspace • Wide variety of food and beverage offerings • Earn IHG Rewards Club points every time you stay* • Free high-speed internet access in all areas of the hotel • Full-service meetings How to Find Us Sightseeing begins 5 minutes from our hotel with the impeccable Sheikh Zayed Grand Mosque, Mushrif Mall, the perfect spot for shopaholics, and Zayed Sports City. The city center is also just a quick 10 minute drive. For adventure enthusiasts, we are just minutes away from some exciting kayaking and 20 minutes from Yas Marina Circuit, Ferrari World and Yas Waterworld. ... more   less 
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Also Known As:
Holiday Inn Abu Dhabi Hotel Abu Dhabi

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