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“Another excellent stay !”

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Holiday Inn Abu Dhabi
Ranked #2 of 127 Hotels in Abu Dhabi
Certificate of Excellence
Belfast, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Another excellent stay !”
Reviewed 28 May 2014 via mobile

The Holiday Inn never fails to provide me with a great experience. Reception staff, room service staff, cleaning staff ....actually staff I encounter are friendly and professional. I have been staying and working in the hotel' s training rooms on the mezzanine floor. Great facilities, and ever attentive staff !!!!

Stephen

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Billy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 1 June 2014
Hello Stephen,

Thank you for your review.

Thank you for choosing to stay with us. Thank you for your kind words towards our team and services. Ensuring our guests leave with great memories is important to us. Over and above we love taking care to provide our guests with nothing but the best!

We wish you a pleasant stay and training and hope to see you again.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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834 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
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English first
Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

I spend most my time travelling and staying at hotels that I select based on many criteria, but when I want to stay in a hotel in Abu Dhabi I choose Holiday Inn Airport Road because I find the people who work there as the most friendly among all hotels that I stay in and especially there is a guy called Khalid who works at Front Desk who is so genuinely friendly and helpful and has this magical personal touch that makes you want to come back to this hotel whenever you are in town,

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WissamBouAjram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 1 June 2014
Hello guest,

Thank you for your review.

We thank you for choosing to stay with us every time you visit the capital. Thank you for your loyalty and kind words towards our team members. Taking care of our guests' requirements is key to us and we are happy to see that you feel the same.

We look forward to your next visit.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
University Place
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2014

Overall, the service is outstanding. From the bellman (Jana) to the receptionist (Kace) the entire staff went out of their way to make my stay as comfortable as possible. After a few days, Jane in the Silk Road Cafe, knew how I liked my eggs and prepared them exactly as I like them without me even having to ask. Very attentive staff. Highly recommended if you are staying in Abu Dhabi.

Room Tip: Ask for a room looking upon the Abu Dhabi Hyatt Hotel, which is a beautiful site at night when it is...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pinch5145 .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 4 June 2014
Hello guest,

Thank you for your review.

Thank you for your compliments as well towards our team. We have especially passed on your kind feedback to Jane. Ensuring our guests feel comfortable and at home is always important to us. Happy to hear from you that the team was attentive and friendly.

We look forward to welcoming you once again.

Regards,
Philipp
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1 review
Reviewed 22 May 2014 via mobile

The staff at the Holiday Inn Abu Dhabi welcomed us from the minute we walked in the door from a 13 hour flight from Australia. The concierges Gopal and Akram both went out of their way to help. We stayed 5 days with a break in the middle when went spent a night in Dubai and the hotel held our spare luggage for us. We only ate breakfasts at the hotel so I can't comment on the restaurants for other meals but the buffet breakfast was one of the most varied that I have seen. We travelled with an 11 year old who slept on a folding bed but our room was comfortably big enough for the three of us and our many suitcases.
There isn't much in walking distance but it is too hot anyway so be prepared to travel around by Taxi. A large shopping mall is a few minutes away by car. We would definitely stay here again.

Stayed April 2014, travelled with family
Helpful?
Thank TracySRoberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 26 May 2014
Hello Tracy,

Thank you for your review.

Thank you for choosing to stay with us. Happy to see that your stay was comfortable and that the team were always on hand to help. Thank you for your compliments as well towards the team and our breakfast as well, we truly appreciate it. We are glad that you had a comfortable trip.

We look forward to your next visit and thank you for your recommendation as well.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 May 2014

Stayed at this hotel for 2 weeks in May 2014.

Staff:
Very friendly and helpful.
Thumbs up to Marisa for her assistance when I needed to use some office equipment.
Kudos to the staff at the Silk Road Cafe as well for remembering that I drink double espresso and gets me a cup almost every morning without me asking.
Services from security and concierge very good.

Food:
Breakfast was average quality and if you stayed almost as long as I had, you will notice that you will have rice or noodles every other day. Other than the spread that remained fairly consistent, not much complaints on the taste of food for breakfast.
Ordered room service once. The grilled meats and rice tasted great.

Room:
Stayed in a double room facing the back of the hotel. Nice clean room that gets cleaned everyday by the housekeepers. No complaints here.

Location:
Hotel is between the City and Airport. Its near the Grand Mosque (10 mins drive). I highly recommend checking out Mushrif Mall (5 mins ride away). Cab costs under 10 AED. The mall is huge and it has everything you need. Check out the Iranian food (Hatam) at the food court too if you like grilled food.

Overall:
Great stay. I will be back if I visit Abu Dhabi again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lance C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 22 May 2014
Hello Iance,

Thank you for your detailed review.

We appreciate your generous feedback towards our team and our hotel. Your title sums it up for us. Our key priority is always to ensure our guests' experience a stay that feels like a 'home away from home'. Thank you for your kind words towards our team, food, rooms and location. Your compliments have been shared with our team, who are indeed delighted.

Thank you once again and we look forward to your next visit.

Regards,
Philipp
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Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 May 2014

Melanie, Sion and Gopal made my stay great, they were very helpful.
This was a great place to stay, no issues at all.Food was great, rooms top notch, great cleaning service. great exchange rate at hotel.

Room Tip: Higher for great view
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bernadette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 15 May 2014
Hello Bernadette,

Thank you for your review.

Happy to see what a great stay you have had. Glad to see you have enjoyed the services of our team, our food and beverage, the room, amenities and more! Thank you for your compliments as well. We highly appreciate them.

We look forward to another visit of yours.

Regards,
Philipp
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Pune, India
1 review
Reviewed 12 May 2014

This was my second trip to Abu Dhabi & both the times I satyed in Holiday - inn. the experience was great. Nice rooms & Best staff. I wanted to go to explore the city on weekends and Gopal from the travel Desk was really helpful.

Room Tip: Please specify whther you need smoking or non smoking rooms initially at the time of booking itself.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ashvdev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 13 May 2014
Hello Ashvdev,

Thank you for taking the time to leave us your feedback.

Thank you for choosing to stay with us and returning every time so loyally. We are indeed happy to read about how pleasant your stay is one each visit. Consistency in providing more than a satisfactory guest experience is important to us and thank you for appreciating the same as well. Our team is grateful for your kind words and are always happy to assist.

We look forward to your next stay.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Abu Dhabi

Property: Holiday Inn Abu Dhabi
Address: 31st Street | Between Muroor And Airport Road, Abu Dhabi 46668, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Abu Dhabi
#2 Business Hotel in Abu Dhabi
#8 Family Hotel in Abu Dhabi
#22 Romantic Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Abu Dhabi 4*
Number of rooms: 203
Official Description (provided by the hotel):
Just the Place for You Whether you are on a business trip or a leisure traveler, Holiday Inn Abu Dhabi warmly welcomes you to an exciting experience that is beyond comparison. We offer 198 stylish and spacious rooms and 5 elegant suites, all furnished to ensure a relaxed and memorable stay where you can be yourself. • Comfortable guest rooms and workspace • Wide variety of food and beverage offerings • Earn IHG Rewards Club points every time you stay* • Free high-speed internet access in all areas of the hotel • Full-service meetings How to Find Us Sightseeing begins 5 minutes from our hotel with the impeccable Sheikh Zayed Grand Mosque, Mushrif Mall, the perfect spot for shopaholics, and Zayed Sports City. The city center is also just a quick 10 minute drive. For adventure enthusiasts, we are just minutes away from some exciting kayaking and 20 minutes from Yas Marina Circuit, Ferrari World and Yas Waterworld. ... more   less 
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Also Known As:
Holiday Inn Abu Dhabi Hotel Abu Dhabi

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