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“Consistent brand hotel, excellent service from the staff”

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Holiday Inn Abu Dhabi
Ranked #2 of 129 Hotels in Abu Dhabi
Certificate of Excellence
Manchester UK
Level Contributor
124 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Consistent brand hotel, excellent service from the staff”
4 of 5 bubbles Reviewed 16 June 2014

Stayed here for a few days on a business course, so we stayed in the hotel most of the time and interacted with the staff a lot. First, the hotel: it's a recognisable Holiday Inn, so not the most luxurious but perfectly nice and good value. Rooms were large, bed comfortable, variety of pillows, everything in the room thought out and works, aircon quiet and efficient. Hotel space nice, bar small, pool small, but everything clean and well kept. Location is a bit far out from the centre if you want to be near the corniche, 20 mins in a taxi. The best part of the hotel is the service, the staff are superbly friendly and concerned to get things right. The staff remembered me after the first day and asked me if I wanted the same omelette at breakfast, and remembered I like a mug not a cup - really good personal touch. Special mention to the concierge staff - spent a lot of effort getting the right trips set up for me, making bookings and arranging taxis. Akram was great, and so were his colleagues - they are a real credit to the hotel.

Room Tip: Don't go for one right under the bar - my friend had one of those on the first night of the worl...
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MumTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 17 June 2014
Hello Guest,

Thank you for leaving us a review.

Thank you for returning to stay with us. We are happy to read that your entire stay was a breeze. Ensuring our guests are comfortable and well looked after, is important for us. Thank you for complimenting the team, especially Akram. Your kind words have been shared with the team.

We look forward to your next visit.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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821 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
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  • English first
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 June 2014

Holiday Inn AUH offers great service and Value for money ..The Staff are extremely helpful..The Shisha at Hubbly Bubbly was superb, must try ! Silk Route Cafe offers some great breakfast with variety ..Loved the Spanish and Greek night too at Lemon Tree...31st Bar is a cool place to chill as well..Explore Abu Dhabi and stay at Holiday Inn ..Youll sure enjoy ur stay ! Special Thanks to the staff for their warm welcome as well !

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pritam212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 16 June 2014
Hello Pritam,

Thank you for your review.

We are happy to see that you had a great stay and enjoyed all of our restaurant and bar offerings! We aim to ensure that all our guests are comfortable and like you mentioned, ensure that they are on a holiday! Thank you for appreciating our team as well.

Thank you for choosing to stay with us. We look forward to your next visit.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 June 2014

Thank you to Akram, the concierge at holiday inn. He always helps me fax information and is so helpful when I visit. He takes the time to help me, he is great at following through with service, and he is very competent in what he does. He seems to be a great asset this hotel and hotel chain. He is top notch service at its best. Thank you very much.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nvlowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 11 June 2014
Hello Guest,

Thank you for taking the time to write us a review.

Thank you also for your compliments towards Akram, we have passed on your compliments to him. Happy guests is important to us. Ensuring the team takes care of our guests is also our priority and we are glad to see Akram did do the same.

We hope you do return to stay with us soon.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 June 2014

I would like to take this opportunity to acknowledge that Siar Khan, Concierge Assistant at the Holiday Inn, Abu Dhabi is an outstanding employee. He is always ready to assist guests with any need or question they may have. Mr. Khan's skills, posititive attitude and outgoing personality make him one of the reasons I will be eager to stay at the Holiday Inn, Abu Dhabi on my future trips.

Michael Benz

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 15 June 2014
Hello Michael,

Thank you for your review.

We are happy to see you have enjoyed the services of our team. We endeavor to make our guests feel comfortable and at home. We will pass on your best wishes to our team.

We look forward to your next stay.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 30 May 2014

It was amazing experience good food and nice place to stay I had a training course and the facilities were nice the staff are very nice and helpful & friendly room wasn't cleaned one day but it wasn't that bad I enjoy my stay

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sa1em
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 1 June 2014
Hello Guest,

Thank you for writing us a review.

Happy to see you had an amazing dining experience together with a pleasant stay. We apologize for any inconvenience caused with your room, and we assure you we will look into the same. Thank you once again for your compliments towards our meeting facilities as well.

We look to welcome you once again.

Regards,
Alba
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 29 May 2014 via mobile

I stayed in the Holiday Inn AD for 6 weeks whilst on a business visit. Room was spacious, well maintained and very clean. The double bed was king sized and of excellent quality. A wide choice of pillows ensured a good nights sleep.

Located close to the Exhibition Centre, the hotel is 20 minutes from the corniche, main malls and airport.

Restaurants were both well laid out with excellent menu choices and an above average standard of food.

The hotel is equipped with two bars, both of which were relaxing places to enjoy a drink.

The fitness suite was small but adequate, as was the roof top pool.

Staff at the hotel were superb and could not help us enough, I thought that their approach to hospitality was first class.

Overall, I thoroughly enjoyed my stay at the Holiday Inn AD.

Stayed March 2014, travelled on business
Helpful?
1 Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 1 June 2014
Hello Scott,

Thank you for your review.

It is great to hear about how wonderful your stay was. Ensuring our guest's have a good night's sleep is always important. Thank you for your compliments towards our dining and health club as well. Happy to also see that our location was convenient for you.

We look forward to your next stay.

Regards,
Philipp
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincolnwood
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

One, who lives in the United States, may not think that the Holiday Inn could be luxurious--- but it can be in the Emirates! I stayed there a couple of months ago and was surprised how elegant it was and the staff totally trained and focused on helping you. Everyone was very friendly and helpful. The food is good too!

Room Tip: All rooms appeared to be the same-- I looked in a few rooms.
See more room tips
  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philipp E, General Manager at Holiday Inn Abu Dhabi, responded to this review, 1 June 2014
Hello Margaret,

Thank you for taking the time to leave us a review.

Thank you for your kind words. Ensuring our guests have had a pleasant stay is key to our team. We are happy to see that you found us friendly and helpful. Thank you for compliments towards our food as well. Chef and his team are grateful for your compliments.

We look forward to another opportunity to welcome you once again.

Regards,
Philipp
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Abu Dhabi

Property: Holiday Inn Abu Dhabi
Address: 31st Street | Between Muroor And Airport Road, Abu Dhabi 46668, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Abu Dhabi
#2 Luxury Hotel in Abu Dhabi
#9 Family Hotel in Abu Dhabi
#23 Romantic Hotel in Abu Dhabi
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Abu Dhabi 4*
Number of rooms: 203
Official Description (provided by the hotel):
Just the Place for You Whether you are on a business trip or a leisure traveler, Holiday Inn Abu Dhabi warmly welcomes you to an exciting experience that is beyond comparison. We offer 198 stylish and spacious rooms and 5 elegant suites, all furnished to ensure a relaxed and memorable stay where you can be yourself. • Comfortable guest rooms and workspace • Wide variety of food and beverage offerings • Earn IHG Rewards Club points every time you stay* • Free high-speed internet access in all areas of the hotel • Full-service meetings How to Find Us Sightseeing begins 5 minutes from our hotel with the impeccable Sheikh Zayed Grand Mosque, Mushrif Mall, the perfect spot for shopaholics, and Zayed Sports City. The city center is also just a quick 10 minute drive. For adventure enthusiasts, we are just minutes away from some exciting kayaking and 20 minutes from Yas Marina Circuit, Ferrari World and Yas Waterworld. ... more   less 
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Also Known As:
Holiday Inn Abu Dhabi Hotel Abu Dhabi

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